Wed.Jul 27, 2011

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Howard Schultz’s Broken Heart

Michael Lee Stallard

A leader I know and much admire is Howard Behar, the former president of Starbucks North America and Starbucks International. Howard tells about the time 14 years ago this month when he received a call in the middle of the night at his home in Seattle alerting him that three Starbucks employees at the Georgetown store in Washington, D.C. had been shot and killed, including an 18-year who had just recently begun working at Starbucks, his first job.

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Leadership and Social Media: Going Beyond The Keyboard

Terry Starbucker

I was frustrated. I was six months into my first blogging experience, and I was already at a pivot point. I was making all kinds of new connections, but something was missing. There was something that wasn’t happening, and I needed it to happen to really make the experience meaningful. This frustration almost stopped me in my tracks – I was ready to just retire the Blogger account and move on to something else.

Media 271
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Lasting Change Begins With You

Persuasive Powerhouse

Being a great leader requires continuous personal change. The ability to lead at your best is dependent on the context that you work within, and because that situation is always changing, you must also change your behaviors in order to be able to work within it. Think about it. When was the last time you: “Acquired” a new boss? Got a new peer on your team?

Software 277
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Bet on People – Larry Bossidy

Lead Change Blog

Posted in Leadership Development At the end of the day, you bet on people, not on strategies. ~ Larry Bossidy Bet on People – Larry Bossidy.

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Recruit and Retain New Blue-Collar Talent

Blue-collar jobs have a branding problem. One company, GEON, partnered with Paycor to find the solution. Learn how to attract, engage, and retain blue-collar employees, helping them build meaningful careers – and support your company’s goals.

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Employee Motivation: Compliance or Commitment?

The Recovering Engineer

Whether you are trying to resolve a conflict, coach an employee, or correct your child’s behavior; you have to wrestle with your real goals. You have to ask yourself, “Do I want compliance or commitment?&#. Many people might say, “As long as they do what I asked them to do, I don’t really care whether people are compliant or committed.&#.

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10 Decision-Making Power Tips from Dave Ramsey

Leadership Freak

I’m convinced that indecision along with poor decision-making is the reason organizations and individuals languish and fail. I was Dave Ramsey’s guest at a one day EntreLeadership Seminar in Nashville, Tennessee when I heard him say, “Your business, ideas, and team are paralyzed by an indecisive leader. Indecision is caused by one thing: fear.” Dave [.].

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More Trending

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Are You an Apple or a Google?

Next Level Blog

A couple of weeks ago, I wrote a post titled "Are You an IBM or a Dell?" Today's post continues with the tech ID theme and is inspired by an article in the New York Times by Randall Stross. In. Please click the headline to read the whole story.

Article 167
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Top 10 Leading in Context Blog Posts

Leading in Context

As of today, after over 100 posts, these are the Top 10 Most Popular Leading in Context® Blog Posts: Planned Obsolescence: Is it Ethical? No. Can We Still Have the Newest Gadgets? Yes! Case Study: Is Withholding Information From Other Leaders Unethical? Ethical Interpersonal Behavior Graphic: Red, Yellow and Green Zones Ethical Leadership Resources.

Blog 150
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3 Ways To See The Future (today’s list)

Jason Womack

"People see objects and how they relate to one another. We don't just see with our eyes. We see with our brains. Our eyes are the camera, but the process of interpreting the image in our brains is seeing.". via The brain performs visual search near optimally. You're going to work - whatever that means to you - and during at least a part of your day you wonder, "What's coming next?".

Objective 124
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The Three Most Important Areas of Youth Development Are Not Taught in Schools

Building Personal Strength

It's amazing what you see when you step outside the box. I've been focusing on the topic of parenting teenagers for over a year now, and I've been outside the box the whole time. Inside the box, you understand that you need to sacrifice and save money for your child's college education, urge the child to study and get good grades, get the child tutoring for how to take the SAT, and help your child get admitted to a great school.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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WNY CERT Team Building & Leadership Program

Mike Cardus

I had the pleasure of leading a Team Building & Leadership Program with the Western New York Community Emergency Response Team (CERT). The CERT team provides emergency preparedness training to citizens and encourage their participation in opportunities that enhance regional emergency readiness. The project also offers opportunities for trained volunteers to participate in activities designed to enhance regional emergency preparedness.

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Encore: Dan Ariely on Innovation

LDRLB

A few weeks ago, we posted a video from Behavioral Economist Dan Ariely on the role of meaning in work. The video was a huge hit and so today we are posting a sequel of sorts. In this video, Dan shares about the “Not Invented Here&# bias and how it can slow innovation. LeaderLab is partnering with organizational scholars to gather research on the importance of building ethical climates.

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The 21st Century of Oxymorons & Paradoxes

Mills Scofield

Does it seem like the 21st Century is the century of oxymorons and paradoxes? Sure does to me and I love these words because they challenge our thinking, our beliefs, our feelings and the status quo. Look at a few of the ones we use: Job Security, Jobless Recovery, Criminal Justice, Great Depression, Graphic Language, Organized Chaos, Budget Deficit (and many government related ones for the “realistic cynics” [.

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Encore: Dan Ariely on Innovation

LDRLB

'A few weeks ago, we posted a video from Behavioral Economist Dan Ariely on the role of meaning in work. The video was a huge hit and so today we are posting a sequel of sorts. In this video, Dan shares about the “Not Invented Here” bias and how it can slow innovation.

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10 HR Metrics to Track in 2024

Discover the power of HR metrics. Master recruiting, control skyrocketing labor costs, and reduce turnover rates. Get insights into key metrics like Time-to-Fill, Cost-per-Hire, and Turnover Rate. Equip your business for success in 2024.

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Irreconcilable Differences

CO2

When you find yourself in a deadlock with a partner, employee, or boss and are about to give up, don’t! It is when you hit these irreconcilable moments that you may actually take your relationship to the next level or reach new insights. Stifle the fight-or-flight urge and encourage the other person to do the same. See if you can let go of your attachment to the idea or decision for a minute.

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Book Review: Under Pressure

Chartered Management Institute

This book is about how to cope with stress before it strikes you down. It is based on the idea that positive pressure is good and essential and negative pressure is damaging. It aims to provide techniques to help you to manage stress in a way which suits you. “Looking after yourself is the key to managing pressure”. eview by Ann M. Kelly FCMI.

Books 78
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5 Roadblocks of Good Leadership

Ron Edmondson

I’ve witnessed many leaders, including myself at times, get distracted from good leadership. Many times it’s a natural occurrence. We aren’t feeling well physically or emotionally. Life struggles distract us for a season. There are unavoidable distractions for any leader. It’s the distractions we can avoid which tend to be most frustrating and can become roadblocks to good leadership and organizational health.

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Marketing Hall of Shame-Bludgeoning Your Customers is a Bad Idea

Management Excellence

Imagine my surprise when in a fit of insanity, I picked up the phone the other night….right after dinner (well, I answered because the caller i.d. indicated the Hotel Chain’s name, and because the troops had the dishes will in hand), and I ended up on the receiving end of an old-fashioned marketing bludgeoning. Seriously, Hotel Chain! You think so highly of the relationships with your clients that you’re engaging in tactics like this to reward them for years of business.

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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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A Technology Case Study: Implementing What the Customer Wants

Strategy Driven

In order for any change to occur – whether it’s a decision to purchase a product, or an implementation to add new technology – whatever touches the ultimate solution must buy-in to the change. Often our focus is on getting the end-result we think we want. We forget that without buy-in from the necessary people and policies that maintain the status quo, we face the high cost of the resistance emanating from pushing change into a system that believes that it’s fine, thanks.

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Client Newsletter Chocked Full of Practical Leadership Tips and Techniques

The Practical Leader

Last November I began delivering a series of half-day leadership development workshops (part of their ongoing "management forums" series) for City of Guelph supervisors and managers. This is a rare treat to work with a group of learning leaders just 30 minutes from my home in Kitchener, Ontario. Given our close proximity we pulled out the most relevant components of our two to three-day Leading @ the Speed of Change workshop and spaced them over a series of morning sessions.

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4 Ways to Guarantee I Follow You Back on Twitter

Ron Edmondson

I have lots of Twitter followers. I love the connections I’ve made on Twitter and always open to new connections. I decided early in my Tweeting days to follow every legitimate person who follows me. That allows for direct messages, which, to keep down the amount of Tweets I send per day, is how I mostly communicate on Twitter. With the addition of Google+ (You can find me HERE.) to the social media world, my Twitter follower growth seems to have slowed, but I’ve noticed more followe

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Ready for Growth, But Not Prepared

Harvard Business Review

Last year, I worked with Accenture on a study of its largest clients to learn what the leaders of these mega-corporations had on their minds amidst all of the uncertainty they face. The headline: After years of taking a back seat to survival skills, growth is back on the agenda in a big way. All the responding companies reported that growth is either explicitly or implicitly part of their strategies, a big shift from large organizations' attitudes in the downturn.

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2024 Payroll Calendar Templates

These calendars provide pay period dates and paydays for biweekly, semi-monthly, and monthly payroll in 2024. Use them as a reminder or share with employees so they can celebrate payday.

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How Iteration-itis Kills Good Ideas

Harvard Business Review

"We never see any good ideas," lamented a senior executive. "People bring us ideas. But they just don't have any. magic.". At first, I found the comment surprising. I had just begun to get to know the company, and it seemed to me to be brimming with innovation energy, particularly among young employees who would regularly throw out creative "What if's" during casual conversations.

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The Future of Work 2.0

Harvard Business Review

Tom Malone , professor at the MIT Sloan School of Management and author of the HBR article The Age of Hyperspecialization , explains why breaking jobs into tiny pieces yields better, faster, cheaper work—and greater flexibility for employees.

Article 14
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Should You Offer Different Prices for Cash and Credit?

Harvard Business Review

This is part of the HBR Insight Center Marketing That Works. I use my credit card to pay for everything. Regardless of whether I am buying a $2,000 washer/dryer set or a $4 latte at Starbucks, I never use cash. Credit cards are convenient, document purchases, include various types of insurances, allow up to 60 interest-free days of float, and provide miles on my favorite airline, JetBlue.

Price 11
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How to Manage Forced Sales Rankings

Harvard Business Review

A vice president of sales recently told us that he drives sales growth by publishing a monthly forced sales ranking of all salespeople. "Salespeople love the competition. They like to see where they stand, what it takes to be #1, and who they beat. Ranking really drives the competitive juices!" But one of the VP's salespeople had a different view of published forced ranking: "My territory covers a large geography that has less opportunity than other territories.

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ABM Success Recipe: Mastering the Crawl, Walk, Run Approach

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.

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London Succeeds in Its Olympic Trials

Harvard Business Review

We stand today on July 27, one year away from the Opening Ceremony of the London 2012 Olympic Games. Britain is well ahead of schedule. Contingency budgets are $1.4 billion under-spent. Even the notoriously cynical British media remain supportive. Look below the surface, and the scale of this achievement so far becomes clearer — not only because of the world-class execution of this $15 billion project, but also the context in which it is being delivered.

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What Giving Gets You at the Office

Harvard Business Review

The greatest metric for predicting job satisfaction and engagement is the social support perceived by the employee. And job satisfaction and engagement directly correlate with productivity. So the best and fastest way to more connected and therefore more productive is to receive more social support from others at work, right? Not so fast. Some of the greatest discoveries in psychology occur when we decide to ask questions in a different way.

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