As a leader, it's critical that you understand the real reasons employees leave your company. To do that, you need to ask specific questions that may not be ones you currently include in your exit interviews. Of all the things you've told me, what is the top thing that caused you to resign? MORE >>

Can't decide what business book to read next? recommend David Grossman's, You Can't Not Communicate, 2." Why, because this updated installment of his previous best-seller with virtually the same title is an easy read and one you can finish in an afternoon. am a big fan of his work. In the end, my point-of-view on communication remains the same. MORE >>

Here are 10 tips for how to maximize employee involvement : Have active ways to listen to your employees. Check often with employees to see if the information you are sharing with them is what they need and what they want. Share information about customer satisfaction with employees. Train! MORE >>

There is an important difference between giving your employees positive feedback and giving them praise. Positive feedback focuses on the specifics of job performance. Praise, often one-or two-sentence statements, such as “Keep up the good work,” without positive feedback leaves employees with empty feelings. MORE >>

Here are five important questions you , as a manager and leader, should ask during employee performance reviews: What have I done to help - or hinder - your job performance? What can I do in the next review period to help you achieve/improve? What conditions here enable you - or make it hard - to do your best work? MORE >>