Are You A Leader Who Can Say You're Sorry?
Eric Jacobson
AUGUST 12, 2011
One of the most difficult words for anyone, leaders included, to say is, " sorry." Yet, the time will likely come when that's the word you need to say. Research shows that apologizing in a heartfelt way can help you reduce stress and alleviate guilt. In the position of needing to apologize? Do this: Apologize immediately. Say you are sorry. Take responsibility for the situation.
Let's personalize your content