Fri.Aug 12, 2011

Eric Jacobson

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Are You A Leader Who Can Say You're Sorry?

Eric Jacobson

One of the most difficult words for anyone, leaders included, to say is, " sorry." Yet, the time will likely come when that's the word you need to say. Research shows that apologizing in a heartfelt way can help you reduce stress and alleviate guilt. In the position of needing to apologize? Do this: Apologize immediately. Say you are sorry. Take responsibility for the situation.

Stress 62
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Book Review: The Elephant In The Room

Eric Jacobson

Diana McLain Smith's new book, The Elephant in the Room , explains how relationships make or break the success of leaders and organizations. It's not a light right. For those who really want to understand relationships, however, this book, based on Smith's clinical research and a wealth of in-depth observational studies, is both insightful and worth the effort.

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