Eric Jacobson
MARCH 25, 2011
I was recently asked, "What five most important traits must a leader have to be effective?" I could reply fairly quickly, but I did take a moment to remember that when I asked a similar question in a LinkedIn group discussion, group members offered up nearly 100 different adjectives to describe an effective leader. But, for me, I contend the five most important traits are : Good communicator.
Eric Jacobson
MARCH 24, 2011
Fortunately, most of my career I’ve worked in effective corporate cultures. If I put together the best of each, here is what made those environments effective: • Leaders led by example on a consistent basis and were willing to roll up their sleeves, particularly during tight deadlines or challenging times. • Employees clearly understood how what they did made a difference and how their contributions made the organization either more profitable or more effective. • The workforce included a blend
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Eric Jacobson
MARCH 28, 2011
If you've flown Southwest Airlines you know they're tops in airline customer service, driven by a leadership style that creates a company-wide culture where all employees own that culture. According to SWA Chairman, President and CEO Gary Kelly, as reported in the company's in-flight magazine, "every company has a culture, whether that culture is supportive or stifling, active or passive, fun or discouraging." " One way we do culture differently is by making Southwest's culture everyone's respon
Eric Jacobson
MARCH 20, 2011
Communications expert David Grossman of The Grossman Group has a new eBook that's free and available for download. Based primarily on input from users of LinkedIn who answered a question posted by David, the eBook talks about the greatest mistakes that a leader can make that should be avoided. Two of the most powerful parts of the eBook for me are these compelling statements : Rest assured that employees are talking among themselves, shaping understanding, and drawing their own conclusions, espe
Eric Jacobson
MARCH 8, 2011
If you’re having a difficult time clarifying inconsistencies you are hearing from an employee about a project’s/task’s progress, try asking these questions (or making these statements) the next time you meet with the employee: • Here’s what I see. Here’s what I hear you saying. • Here’s what we know so far. • So let’s see if I’m on track with you… • Let’s see where we are… • How about we step back from a moment and look at a few different ideas… • Did I hear you correctly when you said…?
Eric Jacobson
MARCH 27, 2011
Are you a leader contemplating starting a new business? Or, has a budding entrepreneur turned to you because of your leadership skills to ask for your help? Here are 11 questions you or that entrepreneur should ask before starting a business. Is there a true need for my product/service? What is the competitive environment and how will my product/service be unique, different or better?
Eric Jacobson
MARCH 26, 2011
It takes: Trust Confidence Respect Support Appreciation That is what it takes to make relationships what they need to be in order for everyone to benefit says Don Klein, CEO of the Greater Nashville Association of Realtors, as recently quoted in Associations Now magazine. In your leadership role are you working with your employees to ensure they are instilling trust, confidence and respect, and providing the proper amount of support and appreciation?
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