Sat.Sep 12, 2009 - Fri.Sep 18, 2009

Eric Jacobson

article thumbnail

Use Job Descriptions

Eric Jacobson

Whether you have one or many employees, be sure each has a current and accurate job description. A job description is a written document that should include the employee's duties, responsibilities and outcomes needed from that position. It should also include the required qualifications and reporting relationship. If your employee has a poorly written job description, or one that is out-of-date, it will lead to confusion and misunderstandings.

article thumbnail

Encourage Personal Growth

Eric Jacobson

Encourage your employees to grow professionally. If your budget allows, send them to a training program to learn a new computer skill or how to improve their customer service skills. Perhaps you don't have training dollars to spend, but you have a budget to send your employee to a trade show or industry conference. If you don't have any budget for outside training or travel, then invite your employee to sit in on a meeting or discussion where they'll be exposed to something new and enlightening.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Follow Through

Eric Jacobson

Set a good example for your employees and follow through on everything you say you are going to do. If you promise to get an employee an answer, get it for him or her. If you say you'll send a team member a report, do so. As the Nike campaign/slogan so aptly says, "Just Do It." Too many managers don't follow through. Perhaps they get busy. Perhaps they forget.

Fashion 50
article thumbnail

Share The Bad News, Too

Eric Jacobson

Of course it's much easier to share good news with your employees, but it's perhaps even more important to share the bad news. If revenue is down, or if you've lost a large customer, or if a new competitor has entered the market, let your team know. Your employees need to know about the health of your company or organization. And it's only when they have the full picture -- the good news and the bad news -- that they can rally together with you to brainstorm possible solutions.

article thumbnail

Start Meetings On Time

Eric Jacobson

You call a meeting. Chances are one or more people will show up late. Perhaps 10 minutes late. If there are six people waiting on the latecomers, that's 10 minutes times 6. Sixty minutes. One hour of collective wasted time. If you hold a lot of meetings that each start late, the wasted time will really add up. So, start your meetings on time. It won't take long before the habitual latecomers will start coming on time, particularly if you start your meetings with a piece of really important news

Skills 50