Sat.Oct 10, 2009 - Fri.Oct 16, 2009

Eric Jacobson

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Show Courage

Eric Jacobson

Here's a powerful paragraph from the book "Execution -- The Discipline of Getting Things Done" by Larry Bossidy and Ram Charan : "Most people know someone in their organization who doesn't perform well, yet manages to keep his job year after year. The usual reason, we find, is that the person's leader doesn't have the emotional fortitude to confront him and take decisive action.

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Give Constructive Feedback

Eric Jacobson

Eric Harvey and Al Lucia wrote a booklet called "144 Ways To Walk The Talk." They provide the following great advice about giving feedback: 1. Make it timely -- give your feedback as soon as possible to the performance. 2. Make it individualized -- tailor your feedback to the feedback receiver. 3. Make it productive -- focus your feedback on the performance and not the performer. 4.

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Seek These Qualities When Hiring

Eric Jacobson

Hire individuals who demonstrate these behaviors and attributes, even if they don't have all the technical skills you require: * Energy * Enthusiasm * Ability to persuade and galvanize others * Ability to follow through * Proven consistency in deliverables * Strong work ethic * Resourcefulness Either a person has these qualities or they don't. If they have them, even if they are short on the technical skills, they will likely succeed and grow within your organization.

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