Sat.Nov 21, 2009 - Fri.Nov 27, 2009

Eric Jacobson

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Abolish "No Problem"

Eric Jacobson

Walk into any Chick-fil-A chicken fast food restaurant around the U.S. and when you say "thank you" the person working there will say "my pleasure" instead of "no problem." You'll likely hear the same "my pleasure" from the waiter at California Pizza Kitchen after he/she delivers your meal and you say "thank you." At first, the "my pleasure" sounds strange, because we are so used to being told it's "no problem.

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Promote Healthy Behaviors

Eric Jacobson

Hopefully, you're setting a good example for your team by eating well, exercising and leading them to practice a healthful lifestyle. Fit, well-nourished, healthy employees perform better. According to the American Heart Association , research shows that employers that spend on health promotion and chronic disease prevention programs achieve a rate of return on investment ranging from $3 to $15 for each dollar invested with savings realized within 12 to 18 months.

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Thank You

Eric Jacobson

Thank you for following my Blog on management and leadership, and allowing me to share more than 70 posts with you on how to be a more effective leader. Thanks, too, to everyone who has posted comments, made topic suggestions, and forwarded various postings from the Blog to friends, co-workers and supervisors. I look forward to sharing more with you the rest of this year and during all of 2010.

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Be Verbal About Being Thankful

Eric Jacobson

You and your team may not hit your revenue or profit goals this year. Or, perhaps your organization won't accomplish all its goals during this tough economic year. But, as a leader, you likely still have plenty to be thankful for in 2009. So, be thankful. And, most important, verbalize your thanks! Take time this holiday week and then the rest of the year to smile and say "Thank You" to: Your employees who took pay reductions Your customers who still did business with you, even though they had t