Eric Jacobson
AUGUST 9, 2011
Open Leadership author Charlene Li reminds leaders to periodically ask themselves these " open leadership skills assessment" questions: Do I seek out and listen to different points of view? Do I make myself available to people at all levels of the organization? Do I actively manage how I am authentic? Do I encourage people to share information? Do I publicly admit when I am wrong?
Eric Jacobson
AUGUST 6, 2011
There is an important difference between giving your employees positive feedback and giving them praise. Positive feedback focuses on the specifics of job performance. Praise, often one-or two-sentence statements, such as “Keep up the good work,” without positive feedback leaves employees with empty feelings. Worse yet, without positive feedback, employees feel no sense that they are appreciated as individual talents with specific desires to learn and grow on the job and in their careers, report
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Eric Jacobson
AUGUST 6, 2011
Five New York City-based executive coaches and trainers have banded together to write the new book, Becoming An Exceptional Executive Coach. Although the book is intended to give all coaches at whatever level fresh ideas about how to improve their skills, it also provides business leaders interesting in hiring a coach an inside look at what to expect from an executive coach.
Eric Jacobson
AUGUST 12, 2011
One of the most difficult words for anyone, leaders included, to say is, " sorry." Yet, the time will likely come when that's the word you need to say. Research shows that apologizing in a heartfelt way can help you reduce stress and alleviate guilt. In the position of needing to apologize? Do this: Apologize immediately. Say you are sorry. Take responsibility for the situation.
Eric Jacobson
AUGUST 12, 2011
Diana McLain Smith's new book, The Elephant in the Room , explains how relationships make or break the success of leaders and organizations. It's not a light right. For those who really want to understand relationships, however, this book, based on Smith's clinical research and a wealth of in-depth observational studies, is both insightful and worth the effort.
Eric Jacobson
AUGUST 10, 2011
At TRX in San Francisco, about 10 percent of employees' performance evaluations cover how they live the company's values, expressed by the acronym FACEUP. The P is for physical and TRX takes that seriously. As recently reported in Inc. magazine, at the start of each year, supervisors ask their reports to set personal athletic objectives. The goals can be dunk a basketball or do 10 perfect pushups or run a 5K.
Eric Jacobson
AUGUST 9, 2011
Knowing why an employee leaves your company can help you to reduce your employee turnover rate. That's because you can use the reasons a departing employee provides to gather information about processes, people and departments that might need some redirection to correct situations that may have contributed to the employee's reasons for leaving. So, do an exit interview whenever possible with each departing employee.
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