Sat.Dec 31, 2011 - Fri.Jan 06, 2012

Eric Jacobson

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How To Start Your 2012 As A Leader

Eric Jacobson

I heard this advice quoted awhile back and wanted to share it. It's from William Arthur Ward , one of America's most quoted writers of inspirational maxims: Do more than belong: participate. Do more than care: help. Do more than believe: practice. Do more than be fair: be kind. Do more than forgive: forget. Do more than dream: work. All great advice for leaders and managers as we start 2012.

How To 87
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Top 5 Factors That Drive Employee Loyalty

Eric Jacobson

A survey by the Society for Human Resource Management shows that job security is what matters most to employees. And, having that job security helps to keep employees loyal. Okay, that's really not too surprising during these times of high unemployment. Next on the list is benefits. The unstable economy, coupled with rising health care costs, make employer offered benefits more important than ever.

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5 Questions To Ask Your Employees During Performance Reviews

Eric Jacobson

Here are five important questions you , as a manager and leader, should ask during employee performance reviews: What have I done to help - or hinder - your job performance? What can I do in the next review period to help you achieve/improve? What conditions here enable you - or make it hard - to do your best work? What do you want most from your job?

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Never Say These 4 Words To A Customer

Eric Jacobson

Author Harvey MacKay wrote the following spot-on advice in a column in the Kansas City Business Journal. He wisely points out that all employees at every level should never use these four words in front of a client/customer for both obvious and perhaps not so obvious reasons: Can't -- As in, "We can't do that." "We can't meet that deadline." Unless you honestly cannot produce and then be honest and help them find another vendor.

Advice 66
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Leaders: 6 Ways To Jump Start Your Business

Eric Jacobson

As a leader in your business, try these six ideas to give your business a jump-start : Ask for ideas from employees in all parts of your business. Don't ask for ideas only from your product development or marketing departments. Be sure all employees clearly understand your vision and the mission of your business. Brainstorm ways to take advantage of your strengths.