Sat.Mar 17, 2012 - Fri.Mar 23, 2012

Eric Jacobson

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25 Ways To Be A Better Leader

Eric Jacobson

If you don't have time to read a book about how to improve your leadership skills, tackle a handful of these tips, complied from the works of many authors: Don't micromanage Don't be a bottleneck Focus on outcomes, not minutiae Build trust with your colleagues before a crisis comes Assess your company's strengths and weaknesses at all times Conduct annual risk reviews Talk about values more than rules Reward how a performance is achieved and not only the performance Constantly challenge your tea

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Six-Step Approach For Discussing Poor Performance

Eric Jacobson

As a leader, the time will come when you will have to speak with an employee about his or her poor performance. Here are six steps that will guide you through that process: Tell him what performance is in need of change and be specific. Tell him how his actions negatively affect the team. Let the discussion sink in. Set expectations of performance improvement and timeframe, and get his agreement on the desired outcome.

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Make It Easy For Your Employees To Volunteer

Eric Jacobson

Start planning now for this year's National Volunteer Week, April 15-21. That's the week when nonprofit organizations throughout the U.S. will celebrate and honor their volunteers. If you are not already volunteering, what a great time to start. Make a commitment to yourself to start volunteering before that week starts! And, if you are a workplace leader who supports a volunteer program at your business, you already know that by encouraging employees to give back to your community you are: buil

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Promote Good Internal Customer Service

Eric Jacobson

Too often, we think of only external customer service, and forget about the need for excellent internal customer service. No matter what type of business, organization or team you lead, remind your team members/ employees of the need for and importance of internal customer service. Similar to external customer service, that means employees/team members should: 1.

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Garfinkle's Getting Ahead Teaches How To Take Your Career To The Next Level

Eric Jacobson

Much sought after executive coach Joel Garfinkle reveals his signature PVI model -- Perception, Visibility, and Influence in his new book, Getting Ahead, Three Steps to Take Your Career to the Next Level. According to Garfinkle, you need to take the fate of your career in your hands and not leave it in someone else's hands. And you do that by: Creating the right image for yourself Increasing your public profile across your organization Exerting influence by driving change and inspiring people In

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Book Review: Les McKeown's The Synergist

Eric Jacobson

Why do so many teams and groups fail to perform --achieving compromise at best and gridlock at worst? According to best-selling author Les McKeown , the problem lays in conflicting personality types: the Visionary with big ideas and little execution. the Processor who insists on putting every detail through a system, slowing things. down the Operator who just wants to end the meeting and get back to the "real work.

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