2010

Eric Jacobson

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Be A Better Listener

Eric Jacobson

March is Listening Awareness Month according to the International Listening Association. Being a good listener is absolutely essential to being an effective leader. When you really listen, you: Remember names and facts correctly. Hear "between the lines." Show respect. Learn more about what's going on within your workplace. Here are 10 tips on how to be a better listener: Look at the person who's speaking to you.

Tips 77
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Be A Leader Outside The Workplace

Eric Jacobson

While I volunteered at this past weekend's "Million Meals For Haiti" event in Kansas City, I was reminded of the importance and power of leaders outside the workplace. Here's what inspired me: It took 10,000 volunteers to pack up 1,091,228 meals for earthquake victims in Haiti at this past weekend's event, organized by Numana and the Salvation Army.

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Use This Six-Step Approach For Discussing Poor Performance

Eric Jacobson

As a leader, the time will come when you will have to speak with an employee about his or her poor performance. Here are six steps that will guide you through that process: Tell him what performance is in need of change and be specific. Tell him how his actions negatively affect the team. Let the discussion sink in. Set expectations of performance improvement and timeframe, and get his agreement on the desired outcome.

Process 50
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Make These Part Of Your Routine

Eric Jacobson

Here are some good tips for leading a successful business operation from the handy booklet " 144 Ways To Walk The Talk " by Eric Harvey and Al Lucia: Involve your team in setting standards that are achievable but also require everyone to stretch their knowledge and skills. Remember that regardless of what you say, it is the performance you're willing to accept that becomes your true standard.

Webinar 50
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Try These "Best Companies" Practices

Eric Jacobson

Fortune magazine published its annual list of " 100 Best Companies " list earlier this month. Here are some of the things the companies on that list are doing to attract and retain employees. Many of these programs and activities take little to no investment. But, they all can only happen when there's strong leadership at the company's helm. Try some of these in your workplace this year: Mentoring programs, especially for new employees Volunteer opportunities/days Lunches with the CEO or preside

Company 50
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Persuade To Lead

Eric Jacobson

My favorite book about leadership is " The Leadership Test " by Timothy R. Clark. You can read it in an hour and its message will guide you through your entire career. Here are some important points from the book that are particularly powerful: Leadership is the process of influencing volunteers to accomplish good things. The spectrum of influence ranges from manipulation to persuasion to coercion.

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Drive Your Success

Eric Jacobson

Drive your leadership success by: Funding what makes your business unique and valuable Not rushing to cut prices Hiring talented castoffs from competitors Being seen and being seen often by your team Making decisions in a timely manner Using a story to put situations in context.