2011

Eric Jacobson

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The Top 20 Leadership Books: What To Give First To A New Manager

Eric Jacobson

Eighteen months ago, I posted the question “ What’s The First Leadership Book You Would Give To a New Manager ?” within the discussion forum for the LinkedIn group Linked 2 Leadership. That question generated 603 comments and 690 recommendations. Some people suggested more than one book. Some during the course of the 18 months made the same book recommendations a couple times.

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Effective Listening Traits

Eric Jacobson

In a couple weeks, AMACOM, a division of the American Management Association , will release Michelle Tillis Lederman's new book, The 11 Laws of Likability. I'm nearly finished reading the advance copy AMACOM sent me and will post a book review soon. In the meantime, here are some great reminders from Lederman's book on listening -- what to do and what not to do to be a leader who's an effective listener : Do : Maintain eye contact.

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10 Quotes From The 5 Levels Of Leadership -- John C. Maxwell

Eric Jacobson

Soon I'll post my full review of John C. Maxwell's latest book, The 5 Levels of Leadership. In the meantime, here are some of my favorites quotes from the book that I believe should become a must-read book by any workplace/organizational leader: Good leadership isn't about advancing yourself. It's about advancing your team. Leaders become great, not because of their power, but because of their ability to empower others.

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Leadership Lessons From Abraham Lincoln

Eric Jacobson

Did Abraham Lincoln really say, " Get out of the office and circulate among the troops ," back in 1861? He did. But, not in those exact words. What he said, according to author Donald T. Phillips , is this: "His cardinal mistake is that he isolates himself, and allows nobody to see him; and by which he does not know what is going on in the very matter he is dealing with.

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Best Practices E-mail Guidelines For Effective Communication

Eric Jacobson

Are you leading an organization where e-mail communication is ineffective? Here are some wise guidelines that Verizon Wireless has used to promote effective, efficient and responsible e-mail use within its company. You can find these guidelines in the new book, Managers, Can You Hear Me Now? , written by Denny F. Strigl, former CEO and President of Verizon Wireless.

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Why Giving Praise Doesn't Work

Eric Jacobson

There is an important difference between giving your employees positive feedback and giving them praise. Positive feedback focuses on the specifics of job performance. Praise, often one-or two-sentence statements, such as “Keep up the good work,” without positive feedback leaves employees with empty feelings. Worse yet, without positive feedback, employees feel no sense that they are appreciated as individual talents with specific desires to learn and grow on the job and in their careers, report

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Southwest Airlines Shares 40 Lessons For Business Leaders

Eric Jacobson

Southwest Airlines is celebrating its 40th year and was kind enough to share in its in-flight magazine 40 lessons it learned since 1971. The lessons provide good tips for business leaders. If you missed the full list, here are some of the highlights: Invent your own culture and put a top person in charge of it. A crisis can contain the germ of a big idea.