First Friday Book Synopsis
DECEMBER 24, 2011
It’s that time of year. As we prepare to “check out” for a few days, with family, and loved ones, and food, and faith, we look back over a year nearly gone. So, looking back, here is my list of some of my favorites – my very personal “best of” lists for 2011. It is [.].
First Friday Book Synopsis
DECEMBER 26, 2011
Whenever asked to recommend business books, I immediately inquire, “What is the single greatest challenge that you and your organization now face?” Of course, responses vary but over time, these seem to be the ten challenges most frequently cited, followed by the book(s) I think will be most helpful. Obviously, “one man’s opinions”…. CUSTOMER RELATIONSHIP [.].
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
First Friday Book Synopsis
DECEMBER 28, 2011
Here is an enlightening, simple look at the fall of the Soviet Union by Leslie Geib: The Forgotten Cold War: 20 Years Later, Myths About U.S. Victory Persist. The primary argument in the article is that the United States came out ahead in the contest due to the economic strength of the United States, and [.].
First Friday Book Synopsis
DECEMBER 29, 2011
The Power of Presence: Unlock Your Potential to Influence and Engage Others Kristi Hedges AMACOM (2012) How and why powerful intentional presence can be a “personal game changer” As I began to read this book, I was reminded of one of my favorite songs in the musical and film, Chicago, sung by Amos Hart (played [.].
First Friday Book Synopsis
DECEMBER 30, 2011
The Perfectionist’s Handbook: Take Risks, Invite Criticism, and Make the Most of Your Mistakes Jeff Szymanski John Wiley & Sons (2011) A brilliant analysis of the differences between healthy and unhealthy perfectionism I agree with Jeff Szymanski that perfection is best viewed as an on-going process rather than as an ultimate destination. As he observes, [.].
First Friday Book Synopsis
DECEMBER 29, 2011
Harvard Business Review on Increasing Customer Loyalty Various Contributors Harvard Business Review Press (2011) How to create customers who are profitable This is one of the volumes in a series of anthologies of articles that first appeared in Harvard Business Review. Having read all of them when they were published individually, I can personally attest [.].
First Friday Book Synopsis
DECEMBER 29, 2011
Here’s an excerpt from a recent article from the Drucker Exchange (the Dx), an online resource that hosts an ongoing conversation about bettering society through effective management and responsible leadership. It is produced by the Drucker Institute, a think tank and action tank based at Claremont Graduate University that was established to advance and build [.].
Expert insights. Personalized for you.
119 
Let's personalize your content