This past week I had the pleasure of attending a social media summit. This half-day event included three speakers: Mitch Joel, author of Six Pixels of Separation and Julien Smith and Chris Brogan, co-authors of Trust Agents MORE >>

Titles are an interesting concept. They give outsiders a feel for who we are and what we do. They imply authority (or lack thereof) within an organization. Most of all, titles provide context for the world around us MORE >>

One of the key tenets of leadership is the learning. Great leaders are learners. They read voraciously. They write and teach what they learn. Learning is as much a part of their life as eating. These are a few of my favorite quotes that MORE >>

How do you effectively develop trust in your organization? Trust is built over time as you follow through with the promises you make. Your credibility — the quality or power of inspiring belief — grows in much the same way MORE >>

“No business will survive long if it can't make a profit; but no business deserves to survive at all if it can't make a positive difference in the lives of its employees, customers, clients, and community.” This powerful statement comes MORE >>