Sat.Apr 02, 2011 - Fri.Apr 08, 2011

Leading Blog

article thumbnail

Leadership is about Creating Conversations

Leading Blog

Poet and Fortune 500 consultant David Whyte said that “The core act of leadership must be the act of making conversations real.” Conversations—sometimes difficult conversations—are what build relationships. Conversations that provide the opportunity for possibility. Conversations about choice. Leaders create the opportunity for conversation. By bringing people together for conversation they increase engagement, commitment and accountability.

article thumbnail

Enchantment: The Art of Changing Hearts, Minds, and Actions

Leading Blog

Guy Kawasaki has made a career out of enchanting people. He has summarized what he has learned so far in Enchantment. (Think How to Win Friends and Influence People 2011.) Reading his book you will clearly see that enchantment doesn’t happen by accident. It is a state of mind that can be developed and perfected. In a perfect world, if you had a better mousetrap, the world would beat a path to your door.

article thumbnail

Onward: You Are There with Howard Schultz

Leading Blog

Onward tells the story of a company suffering from the side effects of its own success made worse by the recent financial fiasco and what its returning CEO did about it. It’s a story of a company’s return to the why. Howard Schultz realized that by 2007, Starbucks had begun to fail itself. It was obsessed with growth and lost sight of what made it “Starbucks” in the first place—the essence of what they set out to do 40 years earlier—to inspire the human spirit.

Tactics 263