Would you like to know what’s over the horizon? The truth is, nobody can precisely predict the future but we can get an idea with a handy improvement tool called “future scenario planning.” You can use scenario planning personally, in a work group or for an entire organization. None of us can predict the future with great accuracy. Make a Choice. MORE >>

We all know there’s design … and then there’s D E S I G N ! From beautiful houses and buildings to boats – you name it – design makes all the difference in a great or just-ok outcome. Organizations are no different … design matters … a lot. So what are ways to maximize the chances of great organizational design? Think Like the Customer. Ideas. MORE >>

In military flying, studying and training on emergency procedures (EPs) was constant. Quick thinking and disciplined responses were expected as a minimum standard to succeed in a military aviation career. EPs raise emotion. EPs tax the most skilled pilot in spite of any outward bravado. Keep Flying. This is not about feel-good but about results. MORE >>

Think Long-Term. If an airplane is in trouble, it is common sense for the pilot to land as soon as practical. Despite the urgency, there are questions to consider that will make or break the outcome. What is my fuel state? What is the nearest field that can appropriately handle the aircraft emergency? How far to the ideal airport? Be Decisive. MORE >>

Be Flexible. Now this might seem to contradict the previous point but speaks to how things can change without much warning. What if my plan does not work? One rainy winter day, I landed an F-4 with the hook down because of a hydraulic failure. The Navy guys out there are laughing.) Had we missed again, we would have ejected from the aircraft. MORE >>