Thu.Aug 11, 2011

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Pearls before Swine?

Leadership Freak

I spent an hour and a half with an emerging leader who didn’t appreciate my pearls of wisdom. I’d like to think he wasn’t wise enough to understand my “wisdom” but that’s not true. I always end all leadership conversations with, “What did you get from our time together?” As usual I asked. We’d discussed [.].

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Three Signs It’s Time to Shut Up

Next Level Blog

If you’re a sports fan (guilty as charged), you’ve likely heard by now about golf caddie Stevie Williams’ interview after his new boss, Adam Scott, won the WGC-Bridgestone Invitational last weekend. Please click the headline to read the whole story.

Sports 191
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Creating A World-Class Customer Experience – the Key Word is “Experience” (lessons from UCLA Health System, from Joseph Michelli)

First Friday Book Synopsis

It’s in the sub-title: Prescription for Excellence: Leadership Lessons for Creating a World-Class Customer Experience from UCLA Health System by Joseph Michelli. Ponder the phrase, mull over the concept: “customer experience.” I am increasingly convinced that this phrase, “customer experience&# is the best phrase to use to talk about customer service.

Class 131
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The Power of Progress

LDRLB

In this interview with Harvard Business Review, Teresa Amabile, HBSchool professor and coauthor of “The Progress Principle,&# explains the importance of small wins at work. LeaderLab is partnering with organizational scholars to gather research on the importance of building ethical climates. If you have 10 minutes, please help our research by taking a brief survey.

Power 102
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Recruit and Retain New Blue-Collar Talent

Blue-collar jobs have a branding problem. One company, GEON, partnered with Paycor to find the solution. Learn how to attract, engage, and retain blue-collar employees, helping them build meaningful careers – and support your company’s goals.

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Employee Motivation: A Powerful New Model

First Friday Book Synopsis

I have read and reviewed almost all of the anthologies of articles previously published in Harvard Business Review. Recently I re-read several that are relevant to books I am now reading and will soon review. Here’s one of the articles, co-authored by Nitin Nohria (recently appointed dean of Harvard Business School), Boris Groysberg (HBS) [.].

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Is Guilt Your First Reaction?

Your Voice of Encouragement

It was the spring of my junior year in high school, and I was sitting in English class. One of the student aides from the principal’s office came to the door and asked the teacher if I could be excused. When I got out in the hall with her, she simply said that the principal wanted to see me. She couldn’t tell me why. Immediately, a feeling of guilt washed over me.

More Trending

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I’m New to a Forum, What Should I Do? A Guide for New Members

Managing Communities

photo credit: aresauburn™ Bruce Stephenson (@FamilyPhoto on Twitter) asked: “[What is the] best way to start to participate when new to a forum?&# I am going to tackle this from the perspective of an individual wanting to participate in a forum for personal reasons, such as a passion for a specific topic. If you are [.].

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Take a Nap at Work

First Friday Book Synopsis

Here is another valuable Management Tip of the Day from Harvard Business Review. To sign up for a free subscription to any/all HBR newsletters, please click here. Research shows that the more hours you work continuously, the greater the toll on your performance. You can greatly improve your productivity by taking a short nap. Think [.].

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7 Ways to Encourage Your Wife

Ron Edmondson

I’m not a perfect husband… I’m not a perfect husband… I’m not a perfect husband… I would write that 100 times, but I think you get the message and I’d probably lose most of you at number 27. That’s the average number of times you’ll read the same thing. (I just made that up… ). But, I’m not a perfect husband… I have learned a few things and I continue to strive to be a better husband.

Stress 83
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Exiting Employees Are More Disgruntled Than Ever

First Friday Book Synopsis

Here is an especially informative article written by Joe Light and featured online by the Wall Street Journal. To check out all the resources, sign up for email alerts, and obtain subscription information, please click here. * * * More than three-quarters of departing employees say they wouldn’t recommend their employer to others, the worst [.].

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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The 2 Best Books about Parenting Teens

Building Personal Strength

When it comes to books about parenting teens, I have two favorites. Why Do They Act That Way? A Survival Guide to the Adolescent Brain for You and Your Teen (2004), by David Walsh, Ph.D. Besides having to deal with a momentous and confusing period of maturation, teenagers have a lot on their plates: their education and managing the next step; learning social skills and life skills; and generally preparing themselves to live successful lives as autonomous adults.

Books 78
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The Power of Progress

LDRLB

'In this interview with Harvard Business Review, Teresa Amabile, HBSchool professor and coauthor of “The Progress Principle,” explains the importance of small wins at work.

Power 68
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View from Westminster: NHS Patients need client treatment

Chartered Management Institute

The NHS is a valuable institution, but it can be inward-looking and is weak at good practice. But with a strong focus on its clients, it can be managed better, says Baroness Cumberlege.

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Thanks For Two Years: From Eric Jacobson

Eric Jacobson

Two years ago tomorrow, I started this blog to share tips and ideas for how to be a more effective leader and manager. Thank you for your loyal readership, your suggestions for topics to cover, and for tweeting the posts you find more useful. Eric Jacobson www.ericjacobsonblog.com Overland Park, KS (Kansas City, MO).

Tips 50
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10 HR Metrics to Track in 2024

Discover the power of HR metrics. Master recruiting, control skyrocketing labor costs, and reduce turnover rates. Get insights into key metrics like Time-to-Fill, Cost-per-Hire, and Turnover Rate. Equip your business for success in 2024.

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9 to 5: Phil Miller, Glastonbury Festival infrastructure manager

Chartered Management Institute

Glastonbury Festival infrastructure manager, Phil Miller, leads up to 1,600 people who build – and pull down – the equivalent to a small city each year.

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The Leader’s Private Life

Ron Edmondson

The leader’s private life… The leader’s marriage… The leader’s family life… The leader’s physical health… The leader’s emotional health… The leader’s spiritual health… Impacts the leader…which naturally impacts the people he or she leads… The leader’s private life matters to the health of the team… You may want to read THIS POST next.

Team 35
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What We Need Now

Harvard Business Review

I can't ever remember living through such poisonously polarized times: the left and the right, immigrants and their antagonists, warring religions, and perhaps above all, the haves, who have ever more, and the have nots, who have ever less. As William Yeats put it , "Things fall apart, the centre cannot hold, mere anarchy is loosed upon the world.".

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4 Ways to Fail at Failing

Strategy Driven

As a recent special issue in the Harvard Business Review points out, failing well is a critical skill that differentiates organizations that can learn and even benefit from failures. But most companies I work with fall victim to one or more of these barriers to making the most of the failures they have. Discovery-Driven Growth : A Breakthrough Process to Reduce Risk and Seize Opportunity by Rita McGrath.

Project 56
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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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Ratings Agencies Are the Darnedest Things

Harvard Business Review

On Tuesday an airplane buzzed the headquarters of Standard & Poor's in lower Manhattan, trailing a streamer that read "Thanks for the downgrade. You should all be fired." It's a common — and understandable — enough sentiment these days. Over the past decade, S&P and its rival Moody's helped bring on the financial crisis by completely flubbing their evaluations of subprime mortgage securities and the derivatives built atop them.

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The Social Impact Bond as Ironclad Arrangement

Harvard Business Review

If you care about social innovation and haven't already heard about social impact bonds, let us be the ones to tell you about them. In fact, we've written about them before, and they've been well described by others , so we'll keep this description brief: The social impact bond is a new financing approach that lets societies benefit from risk-taking on new ideas for social programs, without asking their governments to foot the bills for experiments that don't pan out.

Bond 12
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Leading in Office, in Crisis, and in Exile

Harvard Business Review

Featured Guest: Michelle Bachelet, former President of Chile, executive director of UN Women. Download this podcast.

Crisis 13
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Five Rules for Innovating in a Shaky Economy

Harvard Business Review

When stock markets gyrate and growth prospects darken, it's tempting to rein in innovation programs and hoard cash. The S&P 500 did exactly that during the Great Recession, increasing their cash levels by over 50% to nearly $1 trillion today. As it looked like the economic storm clouds were dissipating (ah, the good old days.) the prospects for company growth looked barren, which is what will happen after firms have locked their cash away.

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2024 Payroll Calendar Templates

These calendars provide pay period dates and paydays for biweekly, semi-monthly, and monthly payroll in 2024. Use them as a reminder or share with employees so they can celebrate payday.