Putting Quality on the Line
Marshall Goldsmith
FEBRUARY 20, 2012
I have a unique compensation system in my job as executive coach: I only get paid if my clients get better. "Better" means my clients achieve positive, measurable change in behavior, not as judged by themselves but by their key stakeholders. My coaching process usually takes about 18 months and involves an average of 16 stakeholders. I have been asked many times where I came up with this "pay only for results" idea.
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