My Great Failure, Part 1: Overconfidence & a Humility Lesson
Modern Servant Leader
DECEMBER 7, 2011
The Scenario: Overconfident. I was hired to deliver a new back office software suite. Prior to my arrival, the project had struggled to get off the ground, so expectations were high. They placed a lot of hope in me and perceived me as the “hero” outside hire. What was worse, I knew and believed the hype (insert foreshadow music here). After meeting with our customers, I compiled a business requirements document (to tell programmers what the software must do).
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