Sun.Jan 22, 2012

QAspire

article thumbnail

Fostering Autonomy in a Team: 7 Lessons

QAspire

“…leadership may be defined as: the ability to enhance the environment so that everyone is empowered to contribute creatively to solving the problem(s).” – Gerald M. Weinberg. People do their best work when they are “intrinsically motivated” and one of the most important intrinsic motivator for people is autonomy in work. People need a space to perform and they need a say in how their work should be performed.

Team 178
article thumbnail

Quality: Setting Right Goals

QAspire

Most improvement initiatives are heavily focused on internal goals – increasing productivity/efficiency, eliminating waste, reducing defects/costs and so on. Processes around these goals are written and implemented. People are trained, tools are implemented, energies are directed and everyone starts working hard to meet these goals. Some improvement is seen, some re-alignment is done and it seems to be working fine, till…the customer starts complaining again.

Quality 103