August, 2010

QAspire

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QAspire Blog: Practical Insights on Quality, Management.

QAspire

Home Go to QAspire.com Guest Posts Disclaimer Excellence: Lessons From Anupam Kher I have believed that most good things in life are either free or inexpensive. A good walk, a great hug, a few moments spent together, a long drive, a free lecture, time spent with friends and so on. I write this because over the weekend, I experienced some of these. Monsoon is at its best.

Quality 179
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10 Pointers to Build Comfort Within The Team

QAspire

Home Go to QAspire.com Guest Posts Disclaimer 10 Pointers to Build Comfort Within The Team It pains to see teams where people work on a common goal but don’t get along well with each other. We work in teams and knowing how to get along well with others is extremely crucial. So how do you get along well with others and establish required comfort? Here are 10 broad pointers that may help.

Team 167
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Innovation, Quality & Entrepreneurship at Akshaya Patra

QAspire

Home Go to QAspire.com Guest Posts Disclaimer Innovation, Quality & Entrepreneurship at Akshaya Patra Akshaya Patra Foundation in India is a shining example of how social entrepreneurship combined with power of innovation can make a HUGE difference. First, some background information. Akshaya Patra is an Indian NGO that provides mid day meals to about 1.2 million children across India on all school days.

Quality 156
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QAspire Blog: Practical Insights on Quality, Management.

QAspire

Home Go to QAspire.com Guest Posts Disclaimer Engagement, Leadership and Power of Storytelling Last week, I had a short conversation with one of my colleagues in HR about the all important topic of employee engagement. In an impromptu conversation, we touched upon a very important point: People love (and remember) stories, not facts. We loved it when our grandparents wrapped important life lessons in form of stories.

Quality 155
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QAspire Blog: Practical Insights on Quality, Management.

QAspire

Home Go to QAspire.com Guest Posts Disclaimer In Pursuit Of “Customer Delight”: Getting The Basics Right A lot of companies have the phrase “delighting our customers” in their well-crafted mission statements and quality policies. I see “customer delight” as a cherry, with the cake being “solving their problems and meeting the expectations” – so when we say “cherry on top of the cake”, the cake has to be right.

Quality 154
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Managing Results by Defining “Deliverables” Early On

QAspire

Home Go to QAspire.com Guest Posts Disclaimer Managing Results by Defining “Deliverables” Early On As professionals, we all are responsible for shipping stuff to our customers (internal or external). The stuff that we ship is commonly referred to as a “deliverable”. As a manager, it helps if you can clearly define what deliverable means.

PPM 149
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'Their Work' Versus 'My Work'

QAspire

Home Go to QAspire.com Guest Posts Disclaimer ‘Their Work’ Versus ‘My Work’ When you work in an organization or within a team, you can think of it as ‘doing the work for someone’. For the company. For the manager. For the client. Or you can think of it as ‘doing your work’. There is a big difference. Our work is a way to express ourselves.

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