Sat.Sep 12, 2009 - Fri.Sep 18, 2009

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The power of influence

Lead on Purpose

Home About the Blog Michael’s Bio Resources Lead on Purpose Entries RSS | Comments RSS Top Posts Lead on Purpose featured Five leadership practices for improving customer service Five factors of leadership Real-world examples of customer service Leadership and Product Management Five stages of problem solving Guest Post: The Yin-Yang of Product Management -- Market Sensing Book Review: The Leader Who had no Title Market sensing Product manager responsibilities Recent Comments Doug Tay

Influence 140
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Perverse Incentive Compensation

Tony Mayo

Top Executive Coaching with Tony Mayo About Tony Mayo Newsletter Sign-up Sections Client Comments For Executive Coaches For Executives For Fun For Salespeople Quotes and Aphorisms Recommended Books Technology Tips Videos & Podcasts Popular Posts Twitter Log IX About Tony Mayo Truth or Consequences? CEO Executive Coaching Fees My Protein Shake Recipe One more question.

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It Seems We All Need Anger Management

Women's Leadership Exchange

After writing in my blog about Serena's on-court outburst and post-apology, it seemed everything I read is about yet another celeb or high-profile person flaring up with anger! We all know it started with Joe Wilson on the floor of the house during the President's speech. Then it was Kanye West grabbing the mike and rudely interrupting Taylor Swift's acceptance speech claiming Beyonce deserved to win more.

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Troll Hack, Global Ignore, Tachy Goes to Coventry… and When to Use Them

Managing Communities

photo credit: Torley “I just banned that guy,&# you say to yourself. “For the sixth time.&#. In my experience, the vast majority of banned members will stop coming back once their second account is banned, if not for their first. But, once in a while, you get the real special ones. These people are none [.]. Tags: Dealing with Users.

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Recruit and Retain New Blue-Collar Talent

Blue-collar jobs have a branding problem. One company, GEON, partnered with Paycor to find the solution. Learn how to attract, engage, and retain blue-collar employees, helping them build meaningful careers – and support your company’s goals.

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Use Job Descriptions

Eric Jacobson

Whether you have one or many employees, be sure each has a current and accurate job description. A job description is a written document that should include the employee's duties, responsibilities and outcomes needed from that position. It should also include the required qualifications and reporting relationship. If your employee has a poorly written job description, or one that is out-of-date, it will lead to confusion and misunderstandings.

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Coach as Nudge

Tony Mayo

Top Executive Coaching with Tony Mayo About Tony Mayo Newsletter Sign-up Sections Client Comments For Executive Coaches For Executives For Fun For Salespeople Quotes and Aphorisms Recommended Books Technology Tips Videos & Podcasts Popular Posts Twitter Log IX About Tony Mayo Truth or Consequences? CEO Executive Coaching Fees My Protein Shake Recipe One more question.

Mayo 100

More Trending

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Video: Independent Blogging Conference at Greensboro: Opening Panel: “The Blogging Revolution”

Managing Communities

Last October, I traveled to Greensboro, North Carolina for ConvergeSouth and the Independent Blogging Conference at Greensboro. I spoke at the latter, leading a solo session and participating in the day’s opening panel. Led by Kelby Carr of Type-A Mom, the panel also featured Jared Smith of Charleston Weather, Heather Solos of Home Ec 101 and [.].

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Encourage Personal Growth

Eric Jacobson

Encourage your employees to grow professionally. If your budget allows, send them to a training program to learn a new computer skill or how to improve their customer service skills. Perhaps you don't have training dollars to spend, but you have a budget to send your employee to a trade show or industry conference. If you don't have any budget for outside training or travel, then invite your employee to sit in on a meeting or discussion where they'll be exposed to something new and enlightening.

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Coaching vs. Advice

Tony Mayo

Top Executive Coaching with Tony Mayo About Tony Mayo Newsletter Sign-up Sections Client Comments For Executive Coaches For Executives For Fun For Salespeople Quotes and Aphorisms Recommended Books Technology Tips Videos & Podcasts Popular Posts Twitter Log IX About Tony Mayo Truth or Consequences? CEO Executive Coaching Fees My Protein Shake Recipe One more question.

Advice 100
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How Do We Know How To Live Our Lives?

Women in the LEAD

Women in the LEAD A B O U T U S H O W T O C O M M E N T Recent Posts WOMEN: LEADERSHIP is How TO BE WOMEN: Love, Respect and Leadership WOMEN: Is Negative Thinking Holding You Back? GRATITUDE: Journey to Ones Calling WOMEN: CLAIMING YOUR WINGS WOMEN: Challenged and Overwhelmed? A Remedy Powerful, Focused, Highly Intentional Living WOMEN: The Art of Great Presentations Inner Life, Outer Success WOMEN: See Your Own POTENTIAL Rumi Tells Us Archives January 2011 December 2010 November 2010 October 2

How To 40
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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Recording Meetings and Podcasts

Tony Mayo

Top Executive Coaching with Tony Mayo About Tony Mayo Newsletter Sign-up Sections Client Comments For Executive Coaches For Executives For Fun For Salespeople Quotes and Aphorisms Recommended Books Technology Tips Videos & Podcasts Popular Posts Twitter Log IX About Tony Mayo Truth or Consequences? CEO Executive Coaching Fees My Protein Shake Recipe One more question.

Mayo 100
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Follow Through

Eric Jacobson

Set a good example for your employees and follow through on everything you say you are going to do. If you promise to get an employee an answer, get it for him or her. If you say you'll send a team member a report, do so. As the Nike campaign/slogan so aptly says, "Just Do It." Too many managers don't follow through. Perhaps they get busy. Perhaps they forget.

Fashion 50
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Share The Bad News, Too

Eric Jacobson

Of course it's much easier to share good news with your employees, but it's perhaps even more important to share the bad news. If revenue is down, or if you've lost a large customer, or if a new competitor has entered the market, let your team know. Your employees need to know about the health of your company or organization. And it's only when they have the full picture -- the good news and the bad news -- that they can rally together with you to brainstorm possible solutions.

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Start Meetings On Time

Eric Jacobson

You call a meeting. Chances are one or more people will show up late. Perhaps 10 minutes late. If there are six people waiting on the latecomers, that's 10 minutes times 6. Sixty minutes. One hour of collective wasted time. If you hold a lot of meetings that each start late, the wasted time will really add up. So, start your meetings on time. It won't take long before the habitual latecomers will start coming on time, particularly if you start your meetings with a piece of really important news

Skills 50
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5 Ways to Improve DE&I in the Workplace

Diversity, equity, and inclusion are critical for an organization’s success. And companies that take bold action to help ensure an inclusive workplace will win every time. Discover how your company can create a culture that celebrates DE&I while achieving higher revenue and growth.

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A Problem Is A Chance For You To Do Your Best

Women in the LEAD

Women in the LEAD A B O U T U S H O W T O C O M M E N T Recent Posts WOMEN: LEADERSHIP is How TO BE WOMEN: Love, Respect and Leadership WOMEN: Is Negative Thinking Holding You Back? GRATITUDE: Journey to Ones Calling WOMEN: CLAIMING YOUR WINGS WOMEN: Challenged and Overwhelmed? A Remedy Powerful, Focused, Highly Intentional Living WOMEN: The Art of Great Presentations Inner Life, Outer Success WOMEN: See Your Own POTENTIAL Rumi Tells Us Archives January 2011 December 2010 November 2010 October 2

Letter 40
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10 Ways to Build PARTNERSHIP

Women in the LEAD

Women in the LEAD A B O U T U S H O W T O C O M M E N T Recent Posts WOMEN: LEADERSHIP is How TO BE WOMEN: Love, Respect and Leadership WOMEN: Is Negative Thinking Holding You Back? GRATITUDE: Journey to Ones Calling WOMEN: CLAIMING YOUR WINGS WOMEN: Challenged and Overwhelmed? A Remedy Powerful, Focused, Highly Intentional Living WOMEN: The Art of Great Presentations Inner Life, Outer Success WOMEN: See Your Own POTENTIAL Rumi Tells Us Archives January 2011 December 2010 November 2010 October 2

Letter 40