August, 2012

Tanveer Naseer

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Why Good Managers Need To Power Down

Tanveer Naseer

I’m delighted to share this guest post from Henry Mintzberg and Peter Todd, one of the professors and Deans from m y alma mater, McGill University. Do you ever disconnect, even for just a few minutes? Think about the last time you used your “off button.” Was it at home over the weekend? On vacation? Or were you at the office? BlackBerrys, iPhones, Androids, iPads, and all their digital relatives are transforming our lives—for better and for worse, with profound implications for management.

Power 275
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Why Good Managers Need To Power Down

Tanveer Naseer

I’m delighted to share this guest post from Henry Mintzberg and Peter Todd, one of the professors and Deans from m y alma mater, McGill University. Do you ever disconnect, even for just a few minutes? Think about the last time you used your “off button.” Was it at home over the weekend? On vacation? Or were you at the office? BlackBerrys, iPhones, Androids, iPads, and all their digital relatives are transforming our lives—for better and for worse, with profound implications for management.

Power 275
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How Leaders Can Help Develop Customer Service Strategies

Tanveer Naseer

The following is a guest post by Adrian Davis. A customer focused business, whether B2C or B2B (we all have customers), is more profitable and has greater longevity. Period. Research has proven that businesses that aim to be more customer-centric have a 24% higher net profit, and have a higher profit per employee than ‘the other guys’ (those that aren’t customer focused).

Strategy 267
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How Leaders Can Help Develop Customer Service Strategies

Tanveer Naseer

The following is a guest piece by Adrian Davis. A customer focused business, whether B2C or B2B (we all have customers), is more profitable and has greater longevity. Period. Research has proven that businesses that aim to be more customer-centric have a 24% higher net profit, and have a higher profit per employee than ‘the other guys’ (those that aren’t customer focused).

Strategy 267
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3 Keys To Successfully Leading Today’s Evolving Workplaces

Tanveer Naseer

Over the past few months, there’s been a number of thought leaders and CEOs who’ve found themselves embroiled in a heated controversy as a result of expressing their opinions on various sociopolitical issues. Regardless of the topic, in every situation there was a polarization of distinct groups around the issue, with each side clearly determined to vilify the other in the hopes of amassing the most public support, if not attention in the media and online social channels.

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3 Keys To Successfully Leading Today’s Evolving Workplaces

Tanveer Naseer

Over the past few months, there’s been a number of thought leaders and CEOs who’ve found themselves embroiled in a heated controversy as a result of expressing their opinions on various sociopolitical issues. Regardless of the topic, in every situation there was a polarization of distinct groups around the issue, with each side clearly determined to vilify the other in the hopes of amassing the most public support, if not attention in the media and online social channels.

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Are You An Original Leader Or A Copycat Leader?

Tanveer Naseer

Last week, much of the business and technology world was abuzz over a US court’s landmark decision against Samsung that it had violated some of Apple’s software and design copyrights. While the decision is certainly far from final – with Samsung already announcing that they will appeal the decision – several observers are astutely pointing out the potential fallout Apple’s victory will have on the innovation process for any organization.