Thu.Oct 20, 2011

The Recovering Engineer

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The Difference Between Passive, Aggressive, and Assertive Communication

The Recovering Engineer

Communication breakdowns are a common cause for conflict, and poor communication strategies can lead to rapid escalation. Likewise, effective communication strategies can help you correct these miscommunications to move conflicts quickly towards resolution. One idea that can help you choose the best communication strategy for the situation comes from what I call the communication continuum.