Five Questions to Make Sure that You Understand Others Correctly
The Recovering Engineer
NOVEMBER 14, 2011
Have you ever taken an action – either immediately or at some later time – based on what you heard someone say only to find out after you acted (or spoke) that you did not accurately understand their statement or request? So far, everyone I have asked this question in a face-to-face conversation answers pretty much the same way. In effect, they all say: “Yes, of course I have.
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