The Recovering Engineer

JULY 14, 2011

Today, I led a DISC communication skills workshop that ended with a role-play exercise to allow participants the opportunity to practice the skills we had been discussing. For many of the people in the class, this was their first in-depth exposure to the DISC model and how to use it to more effectively communicate with others. The class was lively, engaged, and energetic with everyone in the room displaying a highly positive approach to learning.

FAQ 252

FAQ Class Learning-by-Doing Skills 252

The Recovering Engineer

JULY 27, 2011

Whether you are trying to resolve a conflict, coach an employee, or correct your child’s behavior; you have to wrestle with your real goals. You have to ask yourself, “Do I want compliance or commitment?&#. Many people might say, “As long as they do what I asked them to do, I don’t really care whether people are compliant or committed.&#.

Compliance 244

Compliance Commitment Motivation Cooper 244

The Recovering Engineer

JULY 13, 2011

A few weeks ago, I wrote a post in the ABC’s of Life series on forgiveness. Today, I got a comment from Aled Davies with a link to a post on his blog about 5 Steps to Forgiveness. I really liked what I read over at Aled’s blog, and it got me thinking: one of the key components I see in the 5 steps he wrote about is patience. The patience to: Slow down your emotional response.

Tips 210

Tips Power Blog Process 210

The Recovering Engineer

JULY 6, 2011

Have you ever seen or been involved in a conflict conversation where one person said: “I knew that you were going to say that!&#. If you have, you probably noticed that the conflict intensity escalated from that point forward. This type of statement is aggressive. It says that how you anticipate another person will react is a forgone conclusion rather than an expectation.

Tips 201

Tips Skills Positioning Influence 201

The Recovering Engineer

JULY 8, 2011

I am not always “on my game.&# Teaching conflict resolution, problem solving, interaction dynamics, and leadership skills does not make me perfect at applying them. It does make me aware, and that awareness helps me to correct my thinking more quickly. It also makes me work on practicing the skills so that I keep getting better. And still, I have moments of insight about myself, my thinking, and my conflict approaches that are new.

Long-term 185

Long-term Information Skills Tips 185