The Recovering Engineer

OCTOBER 24, 2012

I often get asked if every conflict can be resolved. Since I work with leaders and teams to resolve workplace conflicts and to build the confidence people have to address conflicts, I think it’s a really good question. The short answer is: yes, every conflict can be resolved. The question does have one problem though — it is incomplete. It is incomplete in that people often ask the question with an unspoken assumption about the outcome of the resolution process.

Short-term 190

Short-term Cost Definition Operations 190

The Recovering Engineer

OCTOBER 2, 2012

At different times and in different roles, I have had the opportunity to observe, work on, plan, and implement projects of various sizes and types. They include construction, computer system, computer software, marketing, web development, book writing, process improvement, and plant expansion projects. I have also attended workshops and read books on project management.

Gantt Chart 176

Gantt Chart Project Tools Compliance 176

The Recovering Engineer

OCTOBER 31, 2012

Successful conflict resolution depends on the careful application of several communication and relationship building principles and skills. Frankly, it can be complicated and difficult to do. One critical skill in the complicated mess of conflict resolution is assertive communication. As I speak, write, coach, and train on the application of assertive communication techniques and strategies, I get many questions related to this topic.

Guidelines 169

Guidelines Skills Training Strategy 169