Cool Alone Won't Save Your Company
Harvard Business Review
JULY 20, 2011
A succession of CEOs prior to Rick Wagoner (who fought heroically to overcome the dreadful hand he was dealt) allowed all manner of legacy costs to build up (retiree health, Jobs Bank, etc.) and those largely fixed costs were more painful and debilitating if GM shrank in the U.S. — as it did — than if it grew.
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