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Don’t EVER Doubt How Leadership Impacts the Employee Experience, Customer Experience, and Overall Brand Experience!

Eric Jacobson

Her expertise includes brand marketing, social media, employee engagement, leadership development, and customer experience marketing. Since 2002, Debbie has served as a judge for the Web Marketing Association’s annual web award competition. Be sure to visit both her website and her blog. Search “Debbie Laskey” for previous appearances.

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Looking Back to Look Forward

Steve Farber

The Radical Leap: A Personal Lesson in Extreme Leadership was first published in 2004 and has become the cornerstone of my body of work. As an avid reader, I always find it fascinating when I can get a glimpse into the creative process of writers I admire, but I’ve never shared my own process with anyone else.

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Coaching for Behavioral Change

Marshall Goldsmith

When the steps in the coaching process described below are followed, leaders almost always positive behavioral change – not as judged by themselves, but as judged by pre-selected, key stakeholders. This process has been used around the world with great success – by both external coaches and internal coaches.

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An Interview with Larry Spears, a Servant-Leadership Legend

Modern Servant Leader

Larry Spears was the CEO of the Greenleaf Center for Servant-Leadership for nearly two decades. He now runs the Spears Center for Servant-Leadership (Indianapolis), and serves as Servant-Leadership Scholar at Gonzaga University (Spokane). Discovering Servant-Leadership 2:13. Defining Servant-Leadership Defining 0:28 5:47.

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An Interview with Larry Spears, a Servant-Leadership Legend

Modern Servant Leader

Larry Spears was the CEO of the Greenleaf Center for Servant-Leadership for nearly two decades. He now runs the Spears Center for Servant-Leadership (Indianapolis), and serves as Servant-Leadership Scholar at Gonzaga University (Spokane). Discovering Servant-Leadership 2:13. Defining Servant-Leadership Defining 0:28 5:47.

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How to Create Remarkable Teams PART 2 – Collaboration

Ask Atma

The benefit of this kind of team activity, is the opening of one’s mind, and shared creative stimulus, which fosters innovation. The key is to develop determination and commitment for the process. Openness – willingness to explore and to change. This is a responsive process and not about setting hard and fast rules.

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True North Groups: A Conversation With Bill George

Harvard Business Review

Upon his retirement in 2002, Bill invented a new life and purpose (by making little bets, I might add shamelessly) to write and to teach. This serves as the basis for his new book, True North Groups , coauthored with Doug Baker , who led HR at Medtronic. It is a very timely book. billion to $60 billion during his tenure.