The Center For Leadership Studies

NOVEMBER 23, 2020

Fortunately, the surgeon operated before the worst could happen and my husband recovered completely. EQ [or EI], on the other hand, has been found to be directly responsible for between 27 and 45 percent of job success …” 2 And that percentage is even higher for those in leadership positions! Yes even—or especially — in the workplace.

Emotional Intelligence 98

Emotional Intelligence Training Goleman McKinsey 98

Mark Sanborn

FEBRUARY 11, 2022

The top ten attend the company conference, and the winner brings home a new truck. . But the best things we do at this company, I’ve learned from people in the field. Too many times you have leaders who came out of operations as big shots and become isolated and hear what the world is through 4 or 5 people who report to them.”

Taylorism 70

Taylorism Taylor Real Estate Learning-by-Doing 70

Steve Farber

MAY 7, 2011

Having started out as an entrepreneur in my late 20’s to early 30’s, I’ve worked for the last two decades in leadership development in the corporate world. I spent 6 years as Vice President of The Tom Peters Company , whose founder and namesake is arguably the most influential “management guru” of our time. Again: business guy.

Commitment 103

Commitment Books Licensing Retail 103

Miles Anthony Smith

MAY 2, 2018

While many equate strong personal branding only to powerful leadership, there's a lot more that goes into crafting a personal brand statement. Great leaders often align their leadership values with personal beliefs and ethics of their own. Unlike a business, your personal brand doesn't have hours of operation, it simply is 24/7/365.

Brand 68

Brand Examples Career Godin 68

Steve Farber

SEPTEMBER 26, 2016

.” Stephens joined Marco’s Pizza in 2004 when it was a successful but regional chain operating 110 stores in three states. Now, he’s the president and chief operating officer for Marco’s (and was featured earlier this year on CBS’ Undercover Boss ). Clearly, his leadership by example had paid off.

Chief Operating Officer 40

Chief Operating Officer How To COO Motivation 40

Harvard Business Review

JUNE 17, 2013

In the course of leading six successful turnarounds and transformations at Schering-Plough, Pharmacia, Pharmacia and Upjohn, Wyeth, and two operating units within Novartis, I''ve learned that culture can be powerfully leveraged to enhance long-term success. Internal tribalism was hurting the company. Build trust.

Company 9

Company Compliance Long-term Short-term 9

Harvard Business Review

APRIL 23, 2012

The concept of "two-in-a-box" leadership has been examined extensively over the past few years. One of the most thorough discussions is in the HBR article The Leadership Team: Complementary Strengths or Conflicting Agendas. In our own company, Fishbowl , we took the approach to a new level 2 ½ years ago. How could we justify it?

Team 15

Team Leadership COO Software 15

Harvard Business Review

AUGUST 6, 2014

Editor’s note: When the Chinese e-commerce giant Alibaba goes public, as it will soon, Yahoo will earn many times its significant original stake in the company — a surprising ending to a tale of experimentation and discovery. search engine company Inktomi in 2002. Things hadn’t gone well up until that point.

Chief Financial Officer 10

Chief Financial Officer Operations Learning-by-Doing IPO 10

Harvard Business Review

MAY 19, 2011

To make big improvements in productivity and customer service, people in an organization must collaborate across corporate hierarchies, functions, companies, and geographies. Leading companies such as IBM, Ford, and Avery Dennison are making major improvements in key processes by creating online communities to share deep knowledge.

Process 15

Process Press Release Automotive Globalization 15

Harvard Business Review

MARCH 18, 2016

According to her story, a survey by executive-search firm Spencer Stuart found that about four out of five S&P 500 companies that chose a new CEO last year promoted insiders. That’s the highest proportion since the firm began conducting the survey in 2004, and a big increase since 2012.

CEO 8

CEO Automotive Survey Middle Management 8

Leading Blog

APRIL 16, 2021

There are many ways that even a good business with good leadership can be damaged or bankrupted. For example, starting a lawn service with a mower and a truck will demand far less investment and risk than borrowing a lot of money to buy an existing landscaping company. Some things in business and life are simply out of our control.

Learning-by-Doing 257

Learning-by-Doing Long-term Automotive Open-book 257

Harvard Business Review

FEBRUARY 28, 2017

Participants in our Approach to Leadership Excellence training course frequently tell us that management today has a tendency to focus on finding what’s wrong and repairing it, or even punishing it, instead of finding what’s right and rewarding it. This principle represents a critical aspect of our Disney company culture.

Positioning 8

Positioning Content Commitment Learning-by-Doing 8

Harvard Business Review

MAY 2, 2013

companies, in general, don''t have the long-term view that they need. He assumed leadership of Coca-Cola''s large South Africa operation eight years later, before taking on leadership positions worldwide and the CEO job in in 2004. Also as a company we have seen this everywhere, so we expect it.".

Long-term 8

Long-term Marketing Short-term Constraint 8

Harvard Business Review

FEBRUARY 9, 2011

But I'm more interested in the company's past — and how it came to this pass. Magazine profiles of very successful companies are endeavors of dubious value; they often manage to catch an organization just as it peaks and heads into decline, and the strengths they describe soon start looking more like liabilities.

Team 14

Team Crisis Globalization Magazine 14

Harvard Business Review

DECEMBER 22, 2015

In an ongoing global survey of senior executives , more than half of the respondents said they didn’t think their company had a winning strategy, and two-thirds said they didn’t think their organization had the right capabilities to execute its strategy. First, these companies commit to an identity.

Execution 8

Execution Strategy Fashion Apparel 8

Harvard Business Review

NOVEMBER 5, 2013

I’ve been involved with turnarounds for years, including observing and writing about the Red Sox 2004 World Series win that reversed many decades of being almost-rans. Some companies need to be rescued from the brink of extinction (BlackBerry), but that’s not the only kind of turnaround. Find a meaningful unifying purpose.

How To 9

How To Airlines Open-book CEO 9

Harvard Business Review

JANUARY 19, 2015

Khazanah recognized that Malaysia needed future national leaders with a wide variety of experiences that were far more varied than any of the individual companies in their portfolio could offer alone. Khazanah convinced their portfolio companies to trade their leaders. The main driver for me was to be CFO of a quoted company.

CFO 8

CFO Leadership Development Telecommunications Cost 8

Harvard Business Review

JULY 1, 2011

In 2004, the BBC Symphony Orchestra gave a performance of the modern classic 4' 33" by John Cage , a composition famous for its counterintuitive focus on the sounds of music not being played. They operate under tight timelines and competitive pressures. Looking for an edge over your competition ? Searching for an untapped market?

Public Relations 16

Public Relations Execution System Marketing 16

Harvard Business Review

MAY 11, 2011

A broad statistic reinforces this fact emphatically: More than half the companies that were industry leaders in 1955 were still industry leaders in 1990. But more than two-thirds of 1990 industry leaders no longer existed by 2004. What's more, these attributes were almost totally absent among the bottom-performing quartile.

CEO 16

CEO Self-aware Bottom-up Industry 16

Harvard Business Review

MAY 20, 2013

It''s a lawyerly, exhaustive, exhausting rundown of all the things that could possibly weigh on the earnings of a giant global bank, from regulatory changes to loans going bad to a liquidity crisis to the possibility that "one or more of its employees causes a significant operational breakdown or failure."

Banking 8

Banking Crisis CEO Long-term 8

Harvard Business Review

MARCH 23, 2011

Look at the companies that successfully used this approach.". Companies that practice process improvement have been victims of this hype cycle for decades. By reviewing the history of its process initiatives, the company made its journey visible and discussable. Here's this new approach.

Six Sigma 14

Six Sigma TQM Kaizen Balanced Scorecard 14

Harvard Business Review

NOVEMBER 19, 2013

However, new unreleased research from Spencer Stuart , a global executive search firm, suggests that we’re giving this sector short shift: There may be specific cases when a consulting background can actually boost company performance, even more so than a more traditional candidate. No, we did not see that relationship.

Consultative 9

Consultative CEO Management Short-term 9

Harvard Business Review

MAY 11, 2015

For example, building open source software, like we do at Red Hat, involves collaborating with people outside of the company who volunteer their efforts. Conventional performance reviews can also undermine a company’s agility and lead to missed opportunities. This often creates an army of ineffective and unengaged managers.

Management 8

Management Performance Review Review Mission Statement 8

Harvard Business Review

SEPTEMBER 26, 2011

The "best athlete" from inside or outside the company should be chosen as the successor to the CEO. Furthermore, these actions are taken seemingly without regard to the consequences for the community, the employees, the survival of the company as an institution, or the creation of long-term firm value. New Guiding Beliefs. I disagree.

CEO 15

CEO Short-term Long-term Restructuring 15

Harvard Business Review

JANUARY 16, 2013

In 2004, Apple's CFO, Fred Anderson, left the company. Even if it has nothing more up its sleeve than beautiful new iterations of its existing products, the fact remains that this is a company that last quarter had profits of more than $8 billion. No iPad mini at all. His wife, the VP of HR at Apple, also left.

Marketing 11

Marketing Stage-Gate Advertising Price 11

In the CEO Afterlife

MARCH 18, 2015

In today’s business, chronic complexity is stifling, stagnating, and bringing companies to their knees. Companies that appreciate the power of sacrifice also appreciate that ‘do less better’ is a winning strategy at both the corporate and functional level. Doing less, better applies to both large and small companies.

Apparel 100

Apparel Brand Franchising Competitive Advantage 100

Harvard Business Review

FEBRUARY 3, 2015

When it comes to stepping up to leadership, your network is a tool for identifying new strategic opportunities and attracting the best people to them. And in a connected world, build­ing stronger external networks to tap into the best sources of insight into environmental trends is also part and parcel of the leadership role.

How To 8

How To Diversity Letter Learning-by-Doing 8

Harvard Business Review

SEPTEMBER 8, 2016

At any given moment, about 5%–7% of companies either are in free fall or are about to be. And here’s a sobering fact: Only about 10%–15% of those companies will ever pull out of it. Clearly, something else, beyond the disruptive technology itself, is behind the demise of companies like Kodak.

Company 8

Company How To Business Model Engineering 8

Harvard Business Review

DECEMBER 13, 2017

Some argue that profits are stagnant because of short-termism—that decades of focusing on current profits over long-run innovativeness has resulted, now, in companies that are hollowed out. From 1970 to 2004, the percentage of CEOs hired from outside the firm increased from 12% to 39%.

Short-term 8

Short-term Decentralization Company Trends 8

Harvard Business Review

JANUARY 15, 2018

For example, at The Fat Duck in the UK (which has had three Michelin stars since 2004, except in 2016 when it closed for refurbishment, and where I worked on the innovation side), cooking temperatures are systematically controlled to 0.1°C, The company grew through consulting for other companies, opening new business lines (e.g.

Innovation 8

Innovation Project Creativity Open-book 8

Harvard Business Review

MARCH 20, 2014

million small cars with a defect in the ignition switches, saying the company took too long to tell owners to bring the cars in for repairs. The question I ask here is not how and why did this dangerous defect occur, but rather what kind of company culture allows passenger safety to be so badly compromised?

Report 8

Report Learning-by-Doing Crisis Management CEO 8

Harvard Business Review

DECEMBER 10, 2012

As early as 2004, research from Elizabeth Wolf Morrison and Frances J. Milliken for the Academy of Management Review and Stern Business pegged fear — and the resulting silence when employees operate within a culture of fear — as the biggest roadblock to innovation. Hauck points out that genuine trust is beyond empowerment.

Innovation 9

Innovation Survey Policies Loyalty 9

Harvard Business Review

FEBRUARY 1, 2011

Just as the notion of a 50-year linear career with a single company or in one industry is outdated, so is the idea that career advice must come from a wise old sage. In January 2000, Soki Choi left Accenture Sweden to start her own company developing applications for mobile phones. Should she start another business?

Mentor 16

Mentor Career Long-term Advice 16

Harvard Business Review

OCTOBER 10, 2016

As work itself is changing, some of the basic tenets of leadership development are being challenged. employees, customers, free agents, communities we operate in) and so much more. The very idea of leading people in jobs is changing with the democratization of work and the continued advance of digital technology. Insight Center.

Leadership Development 8

Leadership Development Disaggregation Development Leadership 8

Harvard Business Review

SEPTEMBER 21, 2012

In more and more companies today, leaders manage their communication efforts in a way that calls to mind ordinary, person-to-person conversation. Where this kind of organizational conversation has taken hold, leaders build engagement and drive strategic alignment by enabling ideas and information to move efficiently across their company.

Operations 15

Operations Media Long-term Open-book 15

Harvard Business Review

JANUARY 7, 2011

Process gurus such as Michael Hammer , Jim Champy , Geary Rummler , and Alan Brache have long maintained that companies must appoint process owners to ensure that processes are improved across functions. Making sure the company's key processes are delivering competitive advantage , or if not, that the right fixes are on the way.

Process 15

Process Champy Competitive Advantage Hammer 15

Harvard Business Review

SEPTEMBER 25, 2015

I interviewed more than 50 executives and mid-level managers who had worked for HP in the 2004-2007 timeframe, many of whom reported to Fiorina and subsequently worked with her successor, Mark Hurd. ” Fiorina attacked many different aspects of the company, including reorganization, cost cutting, and vision setting.

CEO 8

CEO Charisma COO Execution 8