CO2

JUNE 29, 2010

Nothing gets done in organizations without followers, as they are people closest to the customers and issues, creating the products, taking orders, and collecting payments. Research has consistently shown that more engaged employees are harder working, more productive, and more likely to stay with organizations than those who are disengaged.

Executive Coaching 129

Executive Coaching Execution Blog Self-aware 129

Harvard Business Review

NOVEMBER 14, 2017

In the worst case, busyness can become an implicit goal or cultural norm, and the original strategic intent can be lost in a frenzy of detail and activity. ” Metric obsession. But the worst way to achieve a goal can sometimes be to pursue it directly. Tyranny of intermediate goals. A little later, the U.S.

Execution 10

Execution Strategy Gantt Chart Film 10

Terry Starbucker

FEBRUARY 8, 2010

It’s really a matter of giving meaning to the work that each person does, which leads to happier, more motivated, and more productive teammates. A few years ago my company started tracking a customer service metric, based on specific customer feedback. The metric performed reasonably well, but hit a plateau short of the goal.

Succession 284

Succession Simon Metrics Tactics 284

Harvard Business Review

DECEMBER 11, 2013

While you would expect online giants like Amazon and companies like Netflix to be early innovators in the use of data to recommend products or movies, you only care about the answer to one question: what does big data mean for the everyday employee and how can regular businesses extract real value from it? Black Hills Corp. Compelling.

Company 8

Company Human Resources Metrics Bottom-up 8

Harvard Business Review

FEBRUARY 5, 2015

They adopt a new productivity approach, stay at the office late, work weekends, revamp to-do lists, and try to cram more into every day. Instead of setting the goal for three hours of detox every day, try three hours per week. With your boss, for example, agree on a metric (e.g., How to be more productive at work.

Metrics 8

Metrics Learning-by-Doing Productivity Products 8

Terry Starbucker

MAY 16, 2010

How these two goals are connected by the company’s leadership is critical to building operational greatness – an organization that is working at high efficiency, with great enthusiasm and ever increasing productivity. Key Company-Wide Metrics. The owners want consistent profits. But your work is far from over.

Metrics 243

Metrics Mission Statement Download Objective 243

Harvard Business Review

JANUARY 27, 2014

” But our goal isn’t simply to minimize the influence of luck; it’s to minimize the chance that bad luck will lead to an unacceptable circumstances, be that starving, divorce, failing to achieve the autonomy you crave, etc. .” If you want to minimize the chance of bad luck, he says, be a dentist.

Career 8

Career Planning Kahneman Uncertainty 8

Harvard Business Review

DECEMBER 25, 2013

To keep costs under control, you’d set goals for reducing it every year. Bush took over American Express’s far-flung service operations in 2005. Leaders kept a tight rein on costs, with goals for reducing average call time, improving customer satisfaction levels, and driving more service volume to the Web.

Call Center 9

Call Center Attrition Cost Center Learning-by-Doing 9

Harvard Business Review

MARCH 20, 2015

Since people began telecommuting decades ago, companies have been excited about the prospects to increase productivity, reduce costs, and gain access to a much larger talent pool. grew by nearly 80% between 2005 and 2012. Photo by Dietmar Becker. But has remote work lived up to the hype? In some organizations, yes. About 94% of U.S.

Company 8

Company Document Travel Real Estate 8

Terry Starbucker

MARCH 7, 2010

Home About Me About This Blog Starbucker’s Amazon Store TerryStarbucker.com Ramblings From a Glass Half Full Don’t Be A Victim of Success (Keep Climbing) by Starbucker on March 7, 2010 You set a goal, and with a lot of hard work, you hit it. You’ve achieved success. How do You Know if You’ve Contacted Adultitis?

Succession 160

Succession Learning-by-Doing Career Short-term 160

Harvard Business Review

JULY 14, 2016

Self-cannibalization occurs when a company chooses to proactively replace one product or process with another that is potentially worth less. Forward-looking incumbents recognize the need to cannibalize their own products, rather than leaving it to other startups, who are more than happy to take on the challenge.

Productivity 8

Productivity Products Company Metrics 8

Harvard Business Review

FEBRUARY 24, 2017

Great stories are credible, simple, consistent, and use both financial and nonfinancial metrics to link a long-term vision and firm values with a distinctive business strategy and focused operational priorities. ” The blueprint included the company’s purpose, vision, values, and strategic goals, and fits on a single page.

CEO 9

CEO Short-term Long-term EPS 9