Lead Change Blog

MAY 18, 2017

When she was arrested for violating a racist law, she triggered a 381-day boycott by blacks of the city bus system. Bridge builders are needed to repair the “dark side” of organization. Like a world-class pit crew, organizations are the handmaiden of efficiency. Why must leaders be bridge builders? Focus on a Higher Purpose.

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Construction Follow-up Commitment Efficiency 290

Harvard Business Review

JUNE 6, 2017

This misuse of talent is rampant in large organizations today. Here’s how to cultivate that mindset in your organization: 1. Establish a value assessment system. This helped them not only prioritize the value of requests, but also see which feature suggestions were not going to bring enough value to the organization.

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Team Metrics Project Innovation 15

Harvard Business Review

SEPTEMBER 20, 2016

In 2005 the world’s largest insurance broker, Marsh Inc., Beyond the fines, Wells Fargo has fired at least 5,300 employees for “inappropriate sales conduct,” and the bank is making changes to its quota system. Will eliminating sales goals do it? Either way, they do whatever it takes to make sales goals.

Incentives 8

Incentives Banking Ethics Insurance 8

Harvard Business Review

OCTOBER 1, 2015

In fact, eliminating racial disparities in health care is vital to pushing the entire health care system toward improving quality while containing costs — so-called value-based care. Set measurable goals for improving quality of care, and ensure that goals are achieved equitably for all racial and ethnic groups.

Health Care 8

Health Care Cost Quality Report 8

Harvard Business Review

MAY 24, 2018

By 2005 Sodexho was widely recognized as a diversity champion. Many companies have developed friendship-based communities among employees, typically organizing activities such as weekends away, departmental Christmas parties, and so on, in a bid to create emotional ties between workers and the company.

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Diversity Human Resources Policies Project 8

Harvard Business Review

OCTOBER 16, 2015

I’ve had the opportunity to participate with many large, self-insured employers in three such marketplace collaboratives: one led by Virginia Mason Medical Center in Seattle in 2005, another led by Intel in Portland, Oregon, in 2009, and the Robert Bree Collaborative , created by the Washington State legislature in 2011. Insight Center.

Health Care 8

Health Care Supply Chain Incentives Quality 8

Harvard Business Review

AUGUST 30, 2018

Although cross-border data flows grew 45x between 2005 and 2014, according to a McKinsey analysis , events since 2014 have pushed the pendulum to swing away from unconstrained data globalization. Philippe Intraligi/Getty Images. Many governments are currently rethinking their policies regarding cross-border data flows.

Supply Chain 9

Supply Chain Globalization GAAP Policies 9

Harvard Business Review

DECEMBER 25, 2013

To keep costs under control, you’d set goals for reducing it every year. Bush took over American Express’s far-flung service operations in 2005. Leaders kept a tight rein on costs, with goals for reducing average call time, improving customer satisfaction levels, and driving more service volume to the Web.

Call Center 9

Call Center Attrition Cost Center Learning-by-Doing 9

Harvard Business Review

JULY 2, 2014

The 1970s, 1980s, and even the 1990s were dominated by legendary players such as Pelé, Franz Beckenbauer, and Diego Maradona, who, thanks to their skill and speed, found empty spaces in midfield, created the time to take the ball to the box, and then decided to pass or shoot at the goal.

Cooper 16

Cooper Objective Short-term Incentives 16

Harvard Business Review

JANUARY 10, 2012

HR has helped the organization absorb more than 125 acquisitions since 2000 , and integrate globally, saving $6 billion since 2005. Randy MacDonald: "Over the past decade we moved from a multinational organization to a globally integrated enterprise with global standard processes.

Globalization 15

Globalization Human Resources Diversity Long-term 15

Harvard Business Review

DECEMBER 17, 2012

If you're a manager of a large business, you know the challenges involved in retaining talented people, guiding their progress toward important objectives, and having them feel a deep sense of engagement with the organization. Perhaps a version of it could work for your organization, too. The results have been gratifying.

Media 8

Media Mentor Incentives Education 8

Harvard Business Review

MAY 15, 2014

However, questions of accountability remain unanswered, when it comes to determining what actually happened in the past, what systems failed, and who was responsible for possible violations of the Foreign Corrupt Practices Act, which bars bribery of foreign officials. This step aims to bring appropriate expertise (e.g.

Compliance 8

Compliance Committee Globalization CEO 8

Harvard Business Review

JUNE 18, 2014

Are they leaving goals — and wins — on the table? There’s Steve Jobs, 2005 Stanford commencement speaker and technology icon. But the players on the U.S. and the U.K. teams, reports the New York Times , don’t like to fake fouls.

Morale 8

Morale Ethics Case Study CEO 8

Harvard Business Review

JUNE 12, 2014

Our goal was not to mimic the innovation process at any specific firm, but to develop a model that was as simple as possible without oversimplifying. A 2005 survey of 306 German companies showed that ideas yielding a return worth 1.4 Simulated people are programmed to act like real individuals.

Innovation 8

Innovation Incentives Comparison Power 8

Harvard Business Review

DECEMBER 11, 2013

In their 2012 book, Transformative HR authors John Boudreau and Ravin Jesuthasan detailed a case study of Ameriprise Financial, a diversified financial services company spun off from American Express in 2005. Of the hundreds of HR leaders I speak with each year, one of the most common goals of analytics is to tell a better story with data.

Company 8

Company Human Resources Metrics Bottom-up 8

Harvard Business Review

JULY 2, 2014

The 1970s, 1980s, and even the 1990s were dominated by legendary players such as Pelé, Franz Beckenbauer, and Diego Maradona, who, thanks to their skill and speed, found empty spaces in midfield, created the time to take the ball to the box, and then decided to pass or shoot at the goal.

Cooper 8

Cooper Objective Short-term Incentives 8

Mark Sanborn

JANUARY 12, 2022

In fall 2021, HPU ’ s freshman class was larger than the entire student body was in 2005 and will have access to 62 majors and 64 minors. . Qubein, an alumnus of High Point University, became the seventh president of this 94-year-old institution in 2005. There was no sense of a larger purpose or united goal.

Case Study 70

Case Study Education Learning-by-Doing Brand 70

Terry Starbucker

AUGUST 1, 2010

What’s the overarching goal? The “ big, hairy, and audacious &# goal? Why are we doing what we’re doing, and why is it important to every single person in the organization? Personally, I think systems come into play as well. “Vi&# is Vision. What are our shared values? ranked on a 1-10 scale.

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Blog Metrics Learning-by-Doing Handbook 246

Terry Starbucker

JANUARY 3, 2010

Synthesize Goals – Now that you’ve studied the business/project plan (see above), you need to reduce it to “bite sized&# pieces so it can be effectively communicated throughout the organization. Time to tune up accountability in your organization for the new year. Best wishes for a strong start in 2010!

Leadership 418

Leadership Ethics Course Learning-by-Doing 418

Harvard Business Review

FEBRUARY 17, 2012

While interning in Mozambique in 2005 for the one-person (!) In 2009, with $60,000 in seed money from the not-for-profit VC organization Echoing Green , and with the Harvard Business School's first social entrepreneur fellowship , Scharpf founded Sustainable Health Enterprises (SHE).

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Franchising CEO GDP Entrepreneur 13

Strategy Driven

JANUARY 24, 2011

StrategyDriven effective executives, efficient employees Home About The StrategyDriven Organization Our Company Our Contributors Karen K. If an organization can’t get things done, nothing else matters – not the smartest strategy, not the most innovative business model, not even game-changing technology. Juliano Howard T.

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Execution Company 360-Degree Feedback Cooper 67

Harvard Business Review

FEBRUARY 24, 2017

Fred Lynch, CEO of Masonite, a 92-year-old company that manufactures interior doors and entry door systems, created a long-term value creation thesis that he called the Masonite “blueprint.” ” The blueprint included the company’s purpose, vision, values, and strategic goals, and fits on a single page.

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CEO Short-term Long-term EPS 9

Harvard Business Review

OCTOBER 20, 2015

Galvanized by the seminal publication of the Institute of Medicine’s report To Err Is Human: Building a Safer Health System in 1999, the patient-safety movement has resulted in substantial improvements in the safety and quality of the care delivered by hospitals.

Mayo 8

Mayo Health Care Six Sigma System 8

Harvard Business Review

MAY 4, 2017

How about by meeting the UN’s Sustainable Development Goals? The goals, a set of 17 stretch goals and 169 related targets championed by the United Nations, are ambitious. ” Incrementalism has its uses, but it is worrying to see even committed business leaders treating the goals as an incremental change agenda.

Chemicals 12

Chemicals Long-term Business Model Bottom-up 12

Harvard Business Review

SEPTEMBER 17, 2015

Implementing a value-based strategy is on the mind of nearly every health care organization in the U.S. ” These organizations are accepting the fact that the volume-driven system is in its dying days, and that the future will demand that they deliver demonstrably better value: improved outcomes, lower costs, or both.

Health Care 8

Health Care Fraser Price Compliance 8

Harvard Business Review

MARCH 17, 2015

percent since 2005. More organizations are adopting a fully remote work culture. Among other benefits, remote work saves considerable time for the entire organization, and allows employees far more flexibility. Any question a new employee has can be submitted to the system and should be visible to anyone in the company.

Tools 8

Tools CIO Knowledge Management Travel 8

Harvard Business Review

JANUARY 17, 2011

The National Commission could have explored why the board and senior management had not created systems for identifying and implementing these obvious and fundamental steps which the BP report, by implication, says might well have prevented the accident. Ironically, BP's new CEO acknowledged the need for just such a broad analysis.

Analysis 14

Analysis Report Operations Document 14

Harvard Business Review

DECEMBER 5, 2013

Medicare officials, the New York Times reports, “began to suspect that staff members at CGI were intentionally trying to hide flaws in the system to cover up for their inability to meet production deadlines.” Finally, in all of the hoopla over the website, many lost site of the original goal: affordable care for more Americans.

Company 8

Company Telecommunications CIO Learning-by-Doing 8

Harvard Business Review

FEBRUARY 22, 2012

It proves a point: What once required a badge and a title within a centralized organization no longer does. While social stuff is often associated with marketing or customer service, social can affect every part of the business model , including how we organize. This is more than a story of online learning or mass dissemination.

Participative 15

Participative Decentralization Globalization Cost Center 15

Harvard Business Review

OCTOBER 8, 2013

In the three months since their release, the initial results of Medicare’s Pioneer Accountable Care Organization (ACO) program have generated divergent interpretations by analysts and policymakers. The Pioneer organizations collectively beat their spending targets by $87.6 In Year 1, spending grew 0.3%

Organization 8

Organization Health Care Insurance Quality 8

Harvard Business Review

MAY 29, 2018

How can hospitals and health systems generate a return on their investment in their physician enterprises? As a result, some larger health systems’ physician operations are generating nine-figure operating losses, which are major contributors to the deterioration in hospital earnings. Peter Dazeley/Getty Images.

Insurance 8

Insurance Incentives System Supply Chain 8

Harvard Business Review

FEBRUARY 24, 2016

Culture, and how to build and sustain one, is one of the toughest challenges for managers, especially in today’s fast-paced, highly competitive organizations. One area we see this playing out is within our own HR organization. Here at Workday, these questions have been central to our existence from day one. Insight Center.

Technology 8

Technology Company Tools Information 8

Harvard Business Review

OCTOBER 27, 2015

The goal of the Digital Single Market is an ambitious one: to deliver by the end of 2016 the equivalent of US$ 471 billion per year to the regional economy and 3.8 Telecommunications, marketplace platforms, payment services, and postal and logistics systems are balkanized. million jobs. Transparency and governance issues abound.

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Crisis McKinsey Policies Globalization 8