Restaurant Week (An elementary look at quality culture fundamentals)
Deming Institute
AUGUST 30, 2018
Students ran operations. Edwards Deming, the father of the quality movement, defined quality as “pride in workmanship.” Deming said that competition squeezes out intrinsic motivation while collaboration nurtures intrinsic motivation, curiosity and joy in learning. Deming, The New Economics, see reference 2, p.
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