article thumbnail

Managing Board Relations | N2Growth Blog

N2Growth Blog

In today’s post I’ll deal with a skill set that all successful CEOs excel at…managing board relations. What’s interesting to me is that of all the constituencies that CEOs must deal with, the relationship with a board of directors is among the easiest to manage.

Blog 300
article thumbnail

Customer Experience Management | N2Growth Blog

N2Growth Blog

I was recently asked the following question: “What is the difference between CRM and CEM, or is there any difference between the two?&# In a previous post I addressed the practice of Customer Relationship Management (CRM) in fairly great detail. As most of you know I am a huge fan of well conceived CRM initiatives.

Blog 277
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Leadership & Initiative Overload | N2Growth Blog

N2Growth Blog

Home About Overview News Careers Contact Blog Services Branding/Identity Executive Search Leadership Development Overview CEO Coaching Executive Peer Groups Strategic Growth Consulting Innovation Management Personal Branding Reputation Management Social Media Consulting Pro Bono Services Clients Intermidiaries Downloads Blog Contactus N2growth Home (..)

Blog 419
article thumbnail

Why Great Leadership Means Leading Your Way Out Of A Job

Terry Starbucker

Back in 2009 when I was SVP of Operations with Bresnan Communications, I was in Butte, Montana for a morning staff meeting with the front office staff and field technicians. I watched as the local technical operations manager presented the weekly operating statistics on the overhead projector. Indeed we did.

article thumbnail

Leadership and Opportunity | N2Growth Blog

N2Growth Blog

Anyone paying attention to current events has recently witnessed that it doesn’t really matter whether you’re a politician, investment banker, CEO, or just an average citizen, when it comes to making a simple decision, managing a crisis, or attempting to exploit an opportunity, timing is everything.

Blog 413
article thumbnail

The Disconnected Leader | N2Growth Blog

N2Growth Blog

The harsh reality is that great numbers of leaders continue to operate in a vacuum by sequestering themselves away in the corner office and attempting to lead from afar. Trust me when I tell you that being out of touch is never a good position to find yourself in as the CEO.

Blog 412
article thumbnail

QAspire Blog: Practical Insights on Quality, Management.

QAspire

Home Go to QAspire.com Guest Posts Disclaimer Great Quotes: Gems from Subroto Bagchi on Leadership I have always enjoyed reading thoughts of Subroto Bagchi , one of India’s most well known and respected leaders from the IT industry who operates as a “Gardener” and Vice Chairman at MindTree.

Quality 120