N2Growth Blog
MARCH 23, 2010
I was recently asked the following question: “What is the difference between CRM and CEM, or is there any difference between the two?&# In a previous post I addressed the practice of Customer Relationship Management (CRM) in fairly great detail. As most of you know I am a huge fan of well conceived CRM initiatives.
HR Digest
JUNE 15, 2023
Even HRs need to make time to stay up-to-date with the latest trends in work cultures and people. Here are 9 recommended HR podcasts of 2023 that can allow you to grasp the latest and popular HR trends and information on the go. Interweaving between a podcast and a web radio show, the Happy Hour podcast was launched in 2009.
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Lead on Purpose
NOVEMBER 30, 2010
In most companies product managers have a lot of products and significant responsibilities. With all the meetings, floods of email, and requirements to manage, the thought of focusing on a product’s profitability can be illusive. Good product managers write understandable and timely requirements and prioritize them effectively.
N2Growth Blog
JULY 8, 2010
Ah, the power of brevity… The good news is that there are two big trends emboldening those of us who prefer brevity over other more irritating forms of communication. The second trend is technology’s recognition of the first trend. First is the time pressure for our attention.
N2Growth Blog
OCTOBER 28, 2010
Anyone paying attention to current events has recently witnessed that it doesn’t really matter whether you’re a politician, investment banker, CEO, or just an average citizen, when it comes to making a simple decision, managing a crisis, or attempting to exploit an opportunity, timing is everything.
HR Digest
JANUARY 19, 2023
New store managers in their first or second year in the role will see their pay go up by about 35%. Image credit:- Uniqlo) This announcement from Fast Retailing is a refreshing change from the recent trend in Japan, where many companies have been slow to raise wages despite increasing prices.
N2Growth Blog
AUGUST 22, 2010
I think you’ll find that your view of the world will change dramatically when you rely upon your own observations, as opposed to what you read in a management report, or what you hear third or fourth hand in a meeting. While many have scoffed at the CBS show &# Undercover Boss, &# I believe it signals a very disturbing trend.
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