• HARVARD BUSINESS REVIEW  |  TUESDAY, APRIL 22, 2014
    [2010] What Makes the Best Infographics So Convincing
    In 2010, as we’re told in the introduction, New York City added the equivalent of 54 million metric tons of carbon dioxide to the atmosphere. 'A great infographic is an instant revelation. It can compress time and space. Good gosh – Usain Bolt is that much faster than all the other 100-meter gold medalists who’ve ever competed?) Seriously?).
  • HARVARD BUSINESS REVIEW  |  TUESDAY, APRIL 22, 2014
    [2010] How Midsized Companies Can Avoid Fatal Acquisitions
    But in 2010 (at $13 million in revenue), management decided that to grow, the firm needed to buy other companies. After a first deal fell through in late 2010, EORM acquired a Southern California firm in 2011. CEOs of midsized companies I’ve come to know over the last 30 years share the same dream. And plenty do. The San Jose, Calif.-based
  • HARVARD BUSINESS REVIEW  |  MONDAY, APRIL 21, 2014
    [2010] To Create Change, Leadership Is More Important Than Authority
    Blockbuster filed for bankruptcy in 2010. 'Aspiring junior executives dream of climbing the ladder to gain more authority. Then they can make things happen and create the change that they believe in. Senior executives, on the other hand, are often frustrated by how little power they actually have. Things ended poorly for both men.
  • YOU'RE NOT THE BOSS OF ME  |  SUNDAY, APRIL 13, 2014
    [2010] When Empathy Leaves the Room
    Note: This is a refreshed version of the original post written in 2010. 'Empathy is a word being highlighted as an essential part of successful 21st Century organizations and a key element of good leadership. think it is safe to say that we wouldn’t get too many arguments about that. You may ask,  why is it important to go deeper?
  • YOU'RE NOT THE BOSS OF ME  |  SUNDAY, APRIL 6, 2014
    [2010] The Language of Leadership in the 21st Century
    Note: This post was originally published in October 2010. 'I’ve always loved language. Admittedly, my facility in it is sadly limited to English, a few French words and phrases, body language (on a good day) and oh yes, a little pig Latin. In organizations, language also has the power to determine what matters. So I stop.
  • HARVARD BUSINESS REVIEW  |  FRIDAY, APRIL 4, 2014
    [2010] Tinkering with Strategy Can Derail Midsize Companies
    By the end of 2010, they found that incentive bonuses did have a minor impact on growth but that as soon as they were discontinued, sales dropped again. Sales rose 300% in Georgia by the fall of 2010 and rose even more the following year. And they love to pursue them, deadline commitments or old strategies be damned.
  • HARVARD BUSINESS REVIEW  |  THURSDAY, APRIL 3, 2014
    [2010] How Old Are Silicon Valley’s Top Founders? Here’s the Data
    in 2010. 'Last week, The New Republic published a lengthy exploration of ageism in Silicon Valley , the idea that venture capitalists discriminate against older entrepreneurs and that start-ups discriminate against older job applicants. The challenge with measuring age is that the data is relatively hard to find. So what can we say?
  • HARVARD BUSINESS REVIEW  |  MONDAY, MARCH 31, 2014
    [2010] The Ultimate Productivity Hack Will Be Robot Assistants
    and by 2010 was acquired by Apple and launched as part of the iPhone operating system in October 2011. There is another seemingly mundane but profoundly important application of this technology: to better managers ourselves and our time. The future of productivity is coming, and it will rely on Artificial Intelligence.
  • ERIC JACOBSON  |  SATURDAY, MARCH 29, 2014
    [2010] April Is National Volunteer Month
    And, if you are a leader in the workforce, take note of the 2010 research that VolunteerMatch.org and United Healthcare published. And, a growing number of businesses are rewarding employees who volunteer by giving them extra vacation time and other incentives. And, April is National Volunteer Month ! So, encourage employees to volunteer.
  • ERIC JACOBSON  |  WEDNESDAY, MARCH 26, 2014
    [2010] Lead With Purpose
    It also includes the results of an exclusive 2010 leadership survey conducted for the American Management Association (AMA) by NFI Research. '“Purpose is the why behind everything within an organization,” says author John Baldoni, of the book, Lead With Purpose. To define an organization’s purpose, you must ask three questions: 1.
  • HARVARD BUSINESS REVIEW  |  WEDNESDAY, MARCH 26, 2014
    [2010] CEOs: Own the Crisis or It Will Own You
    In 2010, I coauthored a study with the Center for Talent Innovation that aimed to quantify the intangibles of leadership: the ways in which individuals demonstrate their leadership and inspire others through some universal principles including gravitas, communications, and appearance. 'The terrible press for GM keeps coming.
  • LEADERSHIP FREAK  |  WEDNESDAY, MARCH 26, 2014
    [2010] The Most Challenging Leadership Skill of All
    Derek sold his last company for $100 million, in 2010. 'Leave a comment on this post for a chance to win one of twenty-five copies of, “STARTUP LEADERSHIP,” by Derek Lidow.
  • HARVARD BUSINESS REVIEW  |  MONDAY, MARCH 24, 2014
    [2010] Rigid Gender Roles Can Take a Toll on Women’s Quality of Life
    In Spain, for example, women’s work at home (housework and child care) declined by only 6 hours per week as their workplace labor increased by 8 hours per week from 2002 through 2010, say Jose Ignacio Gimenez-Nadal of the University of Zaragoza in Spain and Almudena Sevilla of Queen Mary University of London in the UK. Gender
  • THREE STAR LEADERSHIP  |  SUNDAY, MARCH 23, 2014
    [2010] 3/23/14: Leadership Reading to Start Your Week
    percent were still in business sixteen years later in 2010.". 'Subscribe to the Three Star Leadership Blog. Working Supervisor''s Support Kit A collection of tools and information that will help you do a better job as a boss. Contact Wally. about coaching, consulting, or speaking to your group. Be sure to look for dots that you can connect.
  • MICHAEL LEE STALLARD  |  SUNDAY, MARCH 23, 2014
    [2010] 3 Lessons from the Life and Leadership of Coach Wooden
    On June 5, 2010, Coach Wooden died.  'As seen on SmartBlog on Leadership. Most people know the legendary basketball coach for the ten college basketball championships (including four perfect seasons) his UCLA Bruins Men’s Basketball Team won while he was head coach from 1948 until 1975. Caring Coach. Once again the coach declined.
  • YOU'RE NOT THE BOSS OF ME  |  SUNDAY, MARCH 23, 2014
    [2010] Successful Leadership ~ The Story of a Man
    'I wrote this post in 2010. Being part of this retirement celebration reminded me that when it comes right down to it, it is our humanity and what we do with it that makes the difference between success and failure. Nothing else really seems to matter that much. ==. The other evening I attended a retirement celebration for a former colleague. 
  • N2GROWTH BLOG  |  WEDNESDAY, MARCH 19, 2014
    [2010] Organizational Health Care with N2Growth: When was your Last Check-up?
    Vital signs: awareness and treatment of uncontrolled hypertension among adults—United States, 2003–2010). 'By Damian “Skipper” Pitts. Chair, Organizational Development, N2Growth. IT’S TIME TO TAKE CHARGE OF YOUR ORGANIZATION’S HEALTH! determine what health services and screenings are best for you and your team.
  • HARVARD BUSINESS REVIEW  |  WEDNESDAY, MARCH 19, 2014
    [2010] Sales of Saint Joseph Statuettes Reflect the Real Estate Market, in Reverse
    For instance, from 2009 to 2010, when local home prices were stagnant, sales of the figurines slightly more than doubled ; when prices began to rise, sales of the saint’s image declined. In 2013, statuette sales were down 10.6% from the previous year, a period in which the median U.S. existing-home sale price rose 11%. Economy
  • HARVARD BUSINESS REVIEW  |  TUESDAY, MARCH 18, 2014
    [2010] The Seven Skills You Need to Thrive in the C-Suite
    To find out, I surveyed senior consultants in 2010 at a top-five global executive-search firm. One consultant predicted that firms in 2020 will seek the “same [attributes as in 2010] but with an even greater appreciation for the intangibles of leadership and [for experience] having led a business through tough times.”. Integrity.
  • FIRST FRIDAY BOOK SYNOPSIS  |  SUNDAY, MARCH 16, 2014
    [2010] The Genesis of March Madness in Seth Davis’ Account
    Martin’s Press, 2010), was about […]. 'With this week’s first and second round games in the NCAA basketball tournament, I am reminded of a book I read three years ago by Seth Davis, who is a Sports Illustrated columnist and CBS studio participant. Martins Press Times Books When March Went Mad
  • HARVARD BUSINESS REVIEW  |  TUESDAY, MARCH 11, 2014
    [2010] Should Big Companies Give Up on Innovation?
    In 2010, Embrace entered into a partnership with General Electric to help scale the technology around the globe. '“Why bother?”. It’s a common question thrown at me by entrepreneurs, venture capitalists, or the more cynically minded corporate leaders. give them three reasons. First, timing matters. People lose their jobs. That’s a tragedy.
  • HARVARD BUSINESS REVIEW  |  MONDAY, MARCH 10, 2014
    [2010] Entrepreneurship Always Leads to Inequality
    The Boston Innovation District’s meteoric real estate prices are pushing the very entrepreneurs who made the district sexy towards neighboring districts where rents have not tripled since 2010. '“Inequality is bad.” Inequality is dangerous.” Our system is at risk due to increasing inequality.”. What should we do? Economy Entrepreneurship
  • HARVARD BUSINESS REVIEW  |  THURSDAY, MARCH 6, 2014
    [2010] How GE Gives Leaders Time to Mentor and Reflect
    Launched in 2010, the Leader in Residence program is emblematic of a broader shift from prescriptive to collaborative learning taking place at Crotonville and elsewhere. 'It is 6:00 a.m. Their run is companionable; their discussion, candid. It is a serendipitous moment of connection that the three will always share. Thriving at the Top.
  • HARVARD BUSINESS REVIEW  |  THURSDAY, MARCH 6, 2014
    [2010] When Research Should Come with a Warning Label
    As the expert panel commissioned to come up with the 2010 dietary guidelines for the US Department of Agriculture noted, the scientific evidence for something you would think would be critical to our understanding of obesity, was “ disappointing.”. Where should all this go in our minds?”. But only if the PLoS study is itself true. It’s not.
  • HARVARD BUSINESS REVIEW  |  WEDNESDAY, MARCH 5, 2014
    [2010] Health Care Reforms That Work
    In 2010, provision for bundled care was included both in the Patient protection and Affordable Care Act and in the Affordable Health Care for America Act. 'Diseases like diabetes, heart disease, cancer, chronic kidney disease, and stroke are on the rise in both the developed and the developing world, and they have a few things in common.
  • THREE STAR LEADERSHIP  |  SUNDAY, MARCH 2, 2014
    [2010] 3/2/14: Leadership Reading to Start Your Week
    Business Leaders report highlights findings from Gallup''s ongoing study of the American workplace from 2010 through 2012. workplace covering 2008 through 2010. 'Subscribe to the Three Star Leadership Blog. Working Supervisor''s Support Kit A collection of tools and information that will help you do a better job as a boss. My mother.
  • HARVARD BUSINESS REVIEW  |  WEDNESDAY, FEBRUARY 26, 2014
    [2010] European Businesses Wake Up to the Value of an MBA Degree
    but by 2010 the number had declined to 6. 'At the beginning of the 2000s, the salary bump from getting an MBA in the U.S. One consequence has been a rise by non-U.S. institutions in business-school rankings, which are heavily dependent on post-MBA salaries. Business education
  • TANVEER NASEER  |  TUESDAY, FEBRUARY 25, 2014
    [2010] 3 Olympic Stories That Inspire Us To Become Better Leaders
    As many Canadians remember from Alexandre’s gold medal win at the Vancouver Olympic Games in 2010, Frederic has been a big inspiration for Alexandre in large part because Frederic suffers from cerebral palsy, a congenital physical disability that impairs physical movement. Giving up your spot is unprecedented.
  • HARVARD BUSINESS REVIEW  |  MONDAY, FEBRUARY 24, 2014
    [2010] Understand the Sacrifices Before Launching a Start-Up
    But the needs of my company became the top priority during these vacations, and I spent the entire weekend of our trip in 2010 in the hotel room closing our first round of funding – and was unable to let my friends know what was going on because some worked in venture capital. In doing both, you’ll need to make sacrifices. It’s not easy.
  • LEADERSHIP FREAK  |  FRIDAY, FEBRUARY 21, 2014
    [2010] How to Eliminate Traditional Job Descriptions
    'February 26, 2010, I wrote, “Traditional job descriptions are a relic of a past age when jobs didn’t evolve and people were more inclined to do what they were told.” Yesterday, Stan Endicott, partner at Slingshot Group, got me fired up when he said, “Job descriptions are, most of the time, not a good way […].
  • HARVARD BUSINESS REVIEW  |  THURSDAY, FEBRUARY 20, 2014
    [2010] Gloominess About the US Economy is a Choice
    Yet, according to the Bureau of Labor Statistics, around 4 million people earned their living working with computers in 2010. 'All this talk about permanent unemployment in the United States is making people nervous. The arguments are familiar. The United States will create jobs with all the dynamism of a parked car. just don’t buy it.
  • LEAD CHANGE BLOG  |  WEDNESDAY, FEBRUARY 19, 2014
    [2010] 3 Nations, 4 Years, 15 People
    'On February 19-21 2010, the Lead Change Group came to life. On those days in 2010, we launched our own little corner of a global movement. LeaderPalooza 2010 Leadership Development Character-based Leadership Gratitude impact LeaderPalooza Leadership Revolution Revolutionary Impact Boot Camp Real life. Fifteen people drove [.]
  • HARVARD BUSINESS REVIEW  |  MONDAY, FEBRUARY 17, 2014
    [2010] Russia’s Business Future Lies With the Boys (and Girls) in Batman T-Shirts
    Those questions led me to Pekka Viljakainen , a veteran Finnish tech entrepreneur and executive who has spent the last two years advising the Skolkovo Foundation , founded in 2010 by current prime minister (and former president) Dmitry Medvedev to promote tech entrepreneurship in Russia. So … what have you learned? am 41. PV: Without a doubt.
  • HARVARD BUSINESS REVIEW  |  FRIDAY, FEBRUARY 14, 2014
    [2010] When a Vacation Reduces Stress — And When It Doesn’t
    In 2010, the journal of Applied Research in Quality of Life published a study where researchers in the Netherlands found most people were not happier after a vacation. 'I thought it was simple: Vacations are fun, Americans are stressed, and happiness raises productivity and sales. Therefore, people should take more vacations, right?
  • LEAD ON PURPOSE  |  SATURDAY, FEBRUARY 8, 2014
    [2010] How do you reduce the customer churn rate?
    2010 Harvard Business School case study explored churn rate in depth and identified the clients that businesses should seek to retain. 'Guest post by Ryan Harrison. SaaS (software as a service) sales teams often focus on bringing in new clients; however, they often miss the key fact that existing clients pay more dividends in the long run.
  • LEADERCOMMUNICATOR  |  THURSDAY, FEBRUARY 6, 2014
    [2010] Guest Blogger Julie Freeman: The Trustworthy Leader
    It’s a common sense notion that is also supported by work of the International Association of Business Communicators Research Foundation in its 2000 research study on measuring organizational trust and confirmed in Building the High Trust Organization, published in 2010. 'We live in a skeptical world. How can a leader earn trust?
  • HARVARD BUSINESS REVIEW  |  WEDNESDAY, FEBRUARY 5, 2014
    [2010] Study: Green Advertising Helped BP Recover from the Deepwater Horizon Spill
    In the paper, economists from the University of Maryland, University of Michigan, and Brown set out to measure the influence of BP’s pre-spill green advertising campaign on the company’s performance following the 2010 Deepwater Horizon oil spill. history. The result was a 4.2% decline in sales, by the researchers’ measure.
  • HARVARD BUSINESS REVIEW  |  WEDNESDAY, FEBRUARY 5, 2014
    [2010] Microsoft and the Case for the Insider CEO
    More recent research published in 2010 by HBR found more mixed results, with insiders and outsiders performing roughly the same. 'Yesterday’s announcement by Microsoft that insider Satya Nadella would take over as CEO hardly seemed to inspire investors. But does that imply that an outsider CEO would be better for Microsoft?
  • HARVARD BUSINESS REVIEW  |  MONDAY, FEBRUARY 3, 2014
    [2010] For a Booming Economy, Bet on High Growth Firms, Not Small Businesses
    President Barack Obama , August 17, 2010. '“Small business is the backbone of our economy.” New businesses are the lifeblood of a healthy… economy.” PM David Cameron , November 20, 2013. These two statements have something in common: they are wrong — or at best, misleading. High growth firms are older than we think.
  • C-LEVEL STRATEGIES  |  MONDAY, FEBRUARY 3, 2014
    [2010] The Sign of a True Leader: A Tribute to Judy Martin
    The sign of a true leader.   ~Judy Martin, in a comment on this blog, September, 2010. We “sort of” met at the #SOBCon Conference in April of 2010. 'There’s an inner well of wisdom that contains a juicy elixir that we often ignore. In the silence can emerge great creativity. She is now with the angels; heaven is blessed.
  • THREE STAR LEADERSHIP  |  SUNDAY, FEBRUARY 2, 2014
    [2010] 2/2/14: Leadership Reading to Start Your Week
    former executive at Hewlett-Packard, he joined Rovio in 2010, and has helped to steer the company from its Finnish roots to become a global brand with more than two billion downloads for its Angry Birds games. 'Subscribe to the Three Star Leadership Blog. Contact Wally. about coaching, consulting, or speaking to your group. Last year, Ms.
  • HARVARD BUSINESS REVIEW  |  FRIDAY, JANUARY 31, 2014
    [2010] Research Shows Which TV Ads Are Likely to Make Multitaskers Buy
    To come to these, and other, conclusions, we constructed a massive dataset of television advertising in 2010 ( the year tablet sales skyrocketed ). 'Over the last few years, consumers have increased , not decreased, the time they spend watching television content. 2011 Nielsen Co. We also focused on five industries that represented $4.2
  • HARVARD BUSINESS REVIEW  |  WEDNESDAY, JANUARY 29, 2014
    [2010] The Social Disparity Behind America’s Growing Obesity Gap
    Between 2003 and 2010, obesity rates among teens whose parents have no more than a high-school education rose from about 20% to 25%. 'America is bursting at the seams. Two-thirds of adults and more than one third of kids and teenagers are overweight or obese. Some experts were cautiously optimistic , while others outright cheered.
  • HARVARD BUSINESS REVIEW  |  TUESDAY, JANUARY 28, 2014
    [2010] To Cut Health Costs, Focus on the First Minutes of Care
    'In medicine, timing is everything. Consider the harrowing events after the crash-landing of Asiana Airlines Flight 214 last July 6th 2013. The injured streamed into San Francisco General Hospital and Trauma Center by the dozens.  Together, they immediately considered the most important questions—Is there a fracture? Are there internal injuries? 
  • HARVARD BUSINESS REVIEW  |  MONDAY, JANUARY 27, 2014
    [2010] Whatever Happened to the $300 House?
    'The idea to design and build a $300 house first appeared here on the HBR site in August 2010, in a post by me (Vijay Govindarajan) and Christian Sarkar, and then again as one of several ideas in the HBR Agenda 2011. What might a house-for-the-poor look like? How could the poor afford to buy this house? Urban Housing Design Prototype.
  • THREE STAR LEADERSHIP  |  TUESDAY, JANUARY 21, 2014
    [2010] 1/21/14: By and About Leaders
    Prior to joining American Express in 2010, Schulman was CEO of Virgin Mobile and Priceline.". 'Subscribe to the Three Star Leadership Blog. Working Supervisor''s Support Kit A collection of tools and information that will help you do a better job as a boss. Contact Wally. about coaching, consulting, or speaking to your group.
  • HARVARD BUSINESS REVIEW  |  TUESDAY, JANUARY 21, 2014
    [2010] An Activist Investor Lands in Your Boardroom — Now What?
    From the inception of Motorola Solutions stock at the end of 2010, its price rose by some 90 percent over the next three years, roughly twice the rise of the S&P 500 benchmark. 'Activist investors, though neither barbarians at the gates nor corporate raiders, can still seem very unwelcome. partner with ValueAct, Bradley E.
  • HARVARD BUSINESS REVIEW  |  MONDAY, JANUARY 20, 2014
    [2010] How an American Express Executive Drives Growth
    Prior to joining American Express in 2010, Schulman was CEO of Virgin Mobile and Priceline. 'As group president of enterprise growth at American Express, Dan Schulman is trying to expand the brand to serve non-affluent customers who he says are paying too much for existing financial services. Excerpts: HBR: Why did you decide to come to Amex?
  • HARVARD BUSINESS REVIEW  |  TUESDAY, JANUARY 14, 2014
    [2010] Mary Barra Brings Teaming to General Motors
    When Dan Akerson became CEO in 2010, he brought a bit of daylight into the hallowed halls, breaking down siloes to urge collaboration between departments that had long stopped talking to each other — engineering and parts buyers, product development and purchasing, to name some especially critical relationships. They play well as a team.
  • ERIC JACOBSON  |  MONDAY, JANUARY 13, 2014
    [2010] 40 Timeless Lessons From Southwest Airlines
    By 2010, Southwest.com boasted more unique visitors than any other airline, and ranked as the second largest travel site. 'A few years ago, Southwest Airlines celebrated its 40th year and was kind enough to share in its in-flight magazine 40 lessons it learned since 1971. The lessons provide good tips for business leaders. Get Green.
  • HARVARD BUSINESS REVIEW  |  FRIDAY, JANUARY 10, 2014
    [2010] Stop Basing Pay on Performance Reviews
    In 2010, we replaced annual performance reviews with quarterly sessions in which employees talk to their supervisors about their past and future work, with a focus on gaining new skills and mitigating weaknesses. 'If your company is like most, it tries to drive high performance by dangling money in front of employees’ noses.
  • HARVARD BUSINESS REVIEW  |  THURSDAY, JANUARY 9, 2014
    [2010] Red Lobster and the Brand Envy Dilemma
    Check out my 2010 case study of the brand for more background.). 'Last month the Darden Group announced the spinoff of its $2.6 billion Red Lobster chain. Darden also owns Olive Garden together with more up and coming brands such as Capital Grille and Longhorn Steakhouse. And it’s working. Average check size was up 2.4% Why, God, why?”
  • QASPIRE BLOG  |  WEDNESDAY, JANUARY 8, 2014
    [2010] Management Improvement Carnival – 2013 Edition
    Related Posts: People Focus – 2010 Management Improvement Carnival. 'I have been hosting the annual management improvement carnival (organized by John Hunter ) for last 3 years and I am glad to be continuing that streak. This year, I am reviewing three blogs and featuring their best 3 posts that I enjoyed reading. Jesse Lyn Stoner’s Blog.
  • HARVARD BUSINESS REVIEW  |  TUESDAY, JANUARY 7, 2014
    [2010] What Alan Greenspan Has Learned Since 2008
    Greenspan asked me to check that, and the actual line from the article was pretty close:  “Asked in 2010 about those who warned that housing prices would crash, he responded, ‘Right. 'Not long after Alan Greenspan stepped down as Federal Reserve chairman in 2006, global financial markets began to unravel. But even that’s not the end of it.
  • THREE STAR LEADERSHIP  |  SUNDAY, JANUARY 5, 2014
    [2010] 1/5/14: Leadership Reading to Start Your Week
    In 2008, the French national railway company SNCF was facing a huge challenge: European passenger railways were about to be liberalized in 2010, and the company’s monopoly on the French—and European—market was about to end. 'Subscribe to the Three Star Leadership Blog. Contact Wally. about coaching, consulting, or speaking to your group.
  • FIRST FRIDAY BOOK SYNOPSIS  |  SATURDAY, JANUARY 4, 2014
    [2010] Daniel Roberts: An interview by Bob Morris
    'Daniel Roberts is a writer-reporter at Fortune, where he has worked since 2010. He is the lead reporter on the magazine’s 40 Under 40 franchise. He has also written for a wide range of other publications, in print and online, including Sports Illustrated, Salon, and The Daily Beast. He has reported news for the Wall […].
  • HARVARD BUSINESS REVIEW  |  FRIDAY, JANUARY 3, 2014
    [2010] Headhunters Reveal What Candidates Want
    To answer these questions, we surveyed several dozen senior search consultants at a top global executive-placement firm in 2010. 'Given the shortage of talented executives, how can companies attract the best and brightest? What do executives look for in new employers? As a group, they were 57% male and 43% female. Platform and track record.
  • HARVARD BUSINESS REVIEW  |  FRIDAY, JANUARY 3, 2014
    [2010] Zappos’ CEO on Using Corporate Relocation to Preserve Customer-Led Culture
    This is an excerpt from How I Did It: Zappo’s CEO on Going to Extremes for Customers  from the July 2010 issue of Harvard Business Review. 'In the years since Zappos was founded, we’ve had to make some big decisions. One of the most significant came in early 2004 when we decided to relocate from San Francisco to Las Vegas.
  • EXECUPUNDIT  |  WEDNESDAY, JANUARY 1, 2014
    [2010] Judgment in the Publishing Houses
    'From 2010: A list of 15 science fiction and fantasy classics that were rejected by publishers
  • RON EDMONDSON  |  TUESDAY, DECEMBER 31, 2013
    [2010] A Dozen Challenges for a New Year
    Planning For A Better Year In 2010. 'I posted some of these last year…but feel some of actually applied again…and I changed a few of them. Here are 12 challenges for the new year: Quit trying to be someone else – God made you to be you and He didn’t make a mistake. Start embracing today – Let the past go.
  • RON EDMONDSON  |  TUESDAY, DECEMBER 31, 2013
    [2010] A Dozen Challenges for a New Year
    Planning For A Better Year In 2010. 'I posted some of these last year…but feel some of actually applied again…and I changed a few of them. Here are 12 challenges for the new year: Quit trying to be someone else – God made you to be you and He didn’t make a mistake. Start embracing today – Let the past go.
  • HARVARD BUSINESS REVIEW  |  MONDAY, DECEMBER 30, 2013
    [2010] Why I Put My Company on a Year-Long Sabbatical
    In October of 2010, I became sick, bed-ridden for two months. 'Last year, I placed my entire communications agency, Global Tolerance, on a year’s sabbatical. On the surface, it seemed like a crazy decision. Why would I put all that on hold? The answer is simple:  So we could come back even better. or “What’s your favorite childhood memory?”
  • HARVARD BUSINESS REVIEW  |  THURSDAY, DECEMBER 26, 2013
    [2010] Where There’s a Why, There’s a Way
    His “why” intact, but with a change in “how,” Benioff launched Chatter in 2010, a platform that supported collaboration within the enterprise – to better serve customers.  'At least once a week, I hear my son, a junior in high school, say, “What is the point of school? am never going to use [insert subject] again.”  Some of it you will. 
  • HARVARD BUSINESS REVIEW  |  THURSDAY, DECEMBER 26, 2013
    [2010] Research: Most Large Companies Can’t Maintain Their Revenue Streams
    By 2010, the typical S&P company was 16 or 17 years old.  'My research finds strong evidence that the majority of large companies do not successfully maintain their current revenue streams, let alone grow them over time. In that same study, there is also striking evidence of the rise of global competition.  Competition Economy Strategy
  • LEADING BLOG  |  WEDNESDAY, DECEMBER 25, 2013
    [2010] Best Leadership Books of 2013
    Best Leadership Books of 2010. 'L EADERSHIP IS is an inside job. All of these titles help us to look at ourselves more deeply by asking the right questions. Leadership is about relationships. Building your leadership legacy is about building others. Are the people around you flourishing? Blog Post ). Blog Post ). Blog Post ). Blog Post ).
  • HARVARD BUSINESS REVIEW  |  MONDAY, DECEMBER 23, 2013
    [2010] To Compete with E-Commerce, Retailers Need to Leverage Mobile
    Mobile refills now represent 50-plus percent of all online orders, an increase from 10 percent in 2010. 'More and more shoppers are finding that online shopping offers greater convenience, lower prices, more information, and a more personalized user experience that makes buying online preferable to going to a store. Internet Retail
  • YOU'RE NOT THE BOSS OF ME  |  SATURDAY, DECEMBER 21, 2013
    [2010] Communication… Two Good Things About Yesterday.
    For instance, this post, from 2010, highlights two communication skills that, in my view anyway, continue to be worth preserving. 'This is  the time of year when many of us are lucky enough to be able to take a break from the normal hectic pace of life and spend a little time reminiscing about times that have gone before. What do  you  think?
  • HARVARD BUSINESS REVIEW  |  FRIDAY, DECEMBER 20, 2013
    [2010] Boards with More Women Pay Less for Acquisitions
    In a previous paper [ Levi, Li, and Zhang, 2010 ] we did examine the role of testosterone in M&As. 'Companies that have more women on their boards of directors make fewer bids for mergers and acquisitions — and pay less for acquired companies. Professor Li, defend your research. Li: There are three main reasons.
  • HARVARD BUSINESS REVIEW  |  THURSDAY, DECEMBER 19, 2013
    [2010] Seats Get Wider in Theaters and Stadiums, but Smaller on Planes
    'A number of businesses are accommodating consumers’ increasing size: The average seat width in performing-arts theaters has increased by 1 inch since 1990, and seats in the new Yankee Stadium in New York are 1 to 2 inches wider than in the old stadium, which was torn down in 2010. Customers
  • HARVARD BUSINESS REVIEW  |  TUESDAY, DECEMBER 17, 2013
    [2010] Doing Less, Leading More
    'Our first accomplishments as professionals are usually rooted in our skill as individual contributors. In most fields we add value in the early stages of our careers by getting things done. We’re fast, we’re efficient, and we do high-quality work. In a word, we’re doers. In other words we need to do less and lead more. ” Leadership
  • HARVARD BUSINESS REVIEW  |  MONDAY, DECEMBER 16, 2013
    [2010] Even Small Companies Can Tap Big Data If They Know Where to Look
    Founded in 2010 by Anthony Goldbloom and Jeremy Howard, the company seeks to make data science a sport, and an affordable one at that. 'Small and medium-size businesses are often intimidated by the cost and complexity of handling large amounts of digital information. New, inexpensive ways to learn from data are emerging all the time.
  • YOU'RE NOT THE BOSS OF ME  |  SATURDAY, DECEMBER 14, 2013
    [2010] The Practical Gift of Humility
    This post, from 2010, reflects on the more intangible, but often priceless gifts,  we can give to each other. 'It’s that time of year again when we turn our thoughts to gift-giving. In particular it focuses on what I think humility looks like when it is in action. And, by the way, this post was inspired by one written by Mary Jo Asmus.
  • ERIC JACOBSON  |  SATURDAY, DECEMBER 14, 2013
    [2010] Vision + Mission + Values = Purpose
    It also includes the results of an exclusive 2010 leadership survey conducted for the American Management Association (AMA) by NFI Research. '“Purpose is the why behind everything within an organization,” says author John Baldoni, of the book, Lead With Purpose. To define an organization’s purpose, you must ask three questions: 1.
  • HARVARD BUSINESS REVIEW  |  WEDNESDAY, DECEMBER 11, 2013
    [2010] Wage Inequality Rises in Europe as Workplaces Become Americanized
    In Germany, for example, the richest 10% of people earned 26% of the nation’s income in 1991; by 2010 they took in 31%. 'As European countries have tried to restore competitiveness, the decline of unions and the easing of worker protections such as restrictions on dismissals have helped “Americanize” workplaces there, says The New York Times.
  • HARVARD BUSINESS REVIEW  |  FRIDAY, DECEMBER 6, 2013
    [2010] An Economist Finds That Many NFL Players’ Infractions Go Undetected
    In analyzing play-by-play data for every regular-season game in the 2009–2010 and 2010–2011 NFL seasons, Kitchens found that being near an official greatly increases a player’s chances of being caught breaking a rule. 'Officials in the U.S. Ethics
  • FIRST FRIDAY BOOK SYNOPSIS  |  WEDNESDAY, DECEMBER 4, 2013
    [2010] Surrounded by Geniuses: A book review by Bob Morris
    Gregermnan Sourcebooks (2010) How and why winning in today’s competitive markets requires unlocking genius within us and in the world around us I deeply appreciated all that I learned in Alan Gregerman’s most recent book, The Necessity of Strangers: The […]. Bob''s blog entries Alan S.
  • HARVARD BUSINESS REVIEW  |  MONDAY, DECEMBER 2, 2013
    [2010] Publishers, Stop Crying Over Spilled Ink
    In 2010, the average American spent 10 hours and 46 minutes a day consuming content; by 2013, that number had risen to 12 hours and 5 minutes. 'I’m waiting for all the headlines about what a great time it is to be in the media business. Overall, our time spent taking in information is on the rise. That no layoffs are planned.
  • WOMEN ON BUSINESS  |  SATURDAY, NOVEMBER 30, 2013
    [2010] Small Business Lessons from Black Friday
    Small Business best business blogs for women blogs for business women business business 2010 business advice business leaders business leadership strategy business management tips business strategy for women business women advice business women leadership female board members female business owners female CEOs. 'We''ve Moved! link].
  • HARVARD BUSINESS REVIEW  |  THURSDAY, NOVEMBER 28, 2013
    [2010] As Emerging Markets Slow, Firms Search for “New” BRICs
    Quantifying the impressive rise of the middle class, FSG calculates private consumption in Peru is set to grow 54% between 2010 and 2015. The three main grocery retail chains in Peru grew from 57 stores in 2001 to 155 stores in 2010. 'By all measures, emerging markets are having a tough year. Asia Pacific. Latin America.
  • HARVARD BUSINESS REVIEW  |  TUESDAY, NOVEMBER 26, 2013
    [2010] Who’s Running Your Business in China?
    million between 2000 and 2010, China is churning out a workforce with an inconsistent quality of education and with white-collar expectations in an economy most in need of top technicians, skilled production workers and executives who can run global operations. Today, the “I will do my best” attitude still prevails.
  • HARVARD BUSINESS REVIEW  |  MONDAY, NOVEMBER 25, 2013
    [2010] Imagine a Future Where Africa Leapfrogs Developed Economies
    Ecuador and Bolivia passed such laws in 2008 and 2010 , respectively. 'Dreaming about the future creates dissonance. On one hand, we like to imagine a future utopia: the world is at peace, the moon is colonized, cats and dogs get along, and we all travel to work via hover cars or teleportation. Seem far-fetched? Manufacturing Research
  • FIRST FRIDAY BOOK SYNOPSIS  |  MONDAY, NOVEMBER 25, 2013
    [2010] It’s Tough to Speak from Overflow… If You Don’t Have Much Overflow
    Daniel Schorr was a journalist for longer than my entire life, right up until his death in 2010 at age 93.  'I still miss Daniel Schorr.  His last few years were spent at NPR, where I absolutely loved to listen to him.  He would make his comments about some news incident of the day, but […]. Randy''s blog entries
  • HARVARD BUSINESS REVIEW  |  MONDAY, NOVEMBER 25, 2013
    [2010] Sometimes We Crave Attractive Leaders, Because They Look Healthy
    'In U.S. low life expectancy indicates a relatively high “disease threat” in a district, and an evolutionary perspective suggests that people facing disease threats show a greater preference for attractive, and thus healthy-looking, leaders. Leadership
  • HARVARD BUSINESS REVIEW  |  FRIDAY, NOVEMBER 22, 2013
    [2010] Hired by the Data, Fired by the Data
    In 2010, Xerox started using "an online evaluation that incorporates personality testing, cognitive-skill assessment, and multiple-choice questions about how the applicant would handle specific scenarios that he or she might encounter on the job." But we know that favoritism and bias are all too common in these situations. "Psssst.
  • HARVARD BUSINESS REVIEW  |  WEDNESDAY, NOVEMBER 20, 2013
    [2010] Get the Strategy You Need — Now
    These “dynamic reallocators” produced a median total return to their shareholders of 10 percent per year between 1990 and 2010. 'Two uncomfortable strategic truths face the vast majority of executives and companies – and probably you, too. First, you don’t have a powerful strategy. And second, you aren’t doing much about it. Lucky for him!
  • HARVARD BUSINESS REVIEW  |  WEDNESDAY, NOVEMBER 20, 2013
    [2010] How Chinese Companies Can Develop Global Brands
    Also, while China’s outward-bound foreign direct investment (FDI) has grown from an annual average of below $3 billion before 2005 to more than $60 billion in 2010 and 2011, only one third of Chinese companies have seen international revenue meet expectations, according to Accenture. Seek partnerships with Western brands.
  • HARVARD BUSINESS REVIEW  |  TUESDAY, NOVEMBER 19, 2013
    [2010] Who Wants to Work for a Woman?
    ” An important 2010 study of legal secretaries by law professor Felice Batlan illustrates this dynamic, as does my own research. 'The year my husband was born (1953), only 5% of Americans preferred a female boss. That number has climbed to 23%, according to a new Gallup survey. Male privilege, you might say, ain’t what it used to be.
  • HARVARD BUSINESS REVIEW  |  TUESDAY, NOVEMBER 19, 2013
    [2010] Is Your Next Great CEO a Management Consultant?
    While former management consultants are not frequently chosen as CEOs — our research noted 28 former management consultants with five-plus years of consulting experience out of a total of 541 CEO transitions between 2004 and 2010 — the evidence we’ve uncovered here would suggest that, as a class, they are fully worthy of consideration.
  • HARVARD BUSINESS REVIEW  |  MONDAY, NOVEMBER 18, 2013
    [2010] Five Ways the Advertising Industry Is About to Transform
    Projections put about 22% of all digital media being automated next year – up from just 4% in 2010. 'Technology has prompted tremendous change in the advertising industry—change that would have been inconceivable even a decade ago. Fortunately, there are some encouraging trends.  Automation will take hold. Open ecosystems will succeed.
  • HARVARD BUSINESS REVIEW  |  THURSDAY, NOVEMBER 14, 2013
    [2010] Does Your Company Actually Need Data Visualization?
    In 2010, BCG and the World Economic Forum wanted to demonstrate the economic benefits of employee wellness programs. 'Data visualization – and I hate to admit this, because I make my living from it – is not for everybody. Frankly, with few exceptions, if this doesn’t describe your organization, then don’t bother. Perhaps not. Communication
  • HARVARD BUSINESS REVIEW  |  TUESDAY, NOVEMBER 12, 2013
    [2010] Inpatient Patient Navigator Program Reduces Length of Stay
    In June 2010, we instituted a Patient Navigator Program in Mt. 'At Mount Sinai Hospital, we implemented a Patient Navigator Program in our inpatient general internal medicine service as a means to help improve patient care. The Challenge. The Solution. The Implementation. Sinai Hospital’s 90-bed general internal medicine (GIM) service. to 89.3)
  • HARVARD BUSINESS REVIEW  |  MONDAY, NOVEMBER 11, 2013
    [2010] Integrating Maintenance of Board Certification and Health Systems’ Quality-Improvement Programs
    From January 2010, when the quality review board became operational, to December 2012, 230 QIPs were reviewed and 168 (73%) of them were approved for Part IV MOC. Part IV of the MOC requirements addresses physician competence in quality improvement. Mayo was the first care-delivery group to receive this delegated authority. Results. Health
  • HARVARD BUSINESS REVIEW  |  FRIDAY, NOVEMBER 8, 2013
    [2010] China Can’t Be a Global Innovation Leader Unless It Does These Three Things
    China is well on its way to doubling the number of patent applications filed with the State Intellectual Property Office, from 1 million in 2010 to 2 million by 2015.  Promoting innovation is also one of the eight key reform priorities in the “383” plan being circulated by the State Council’s Development Research Center. and 19.6% in 2025.
  • HARVARD BUSINESS REVIEW  |  THURSDAY, NOVEMBER 7, 2013
    [2010] Blockbuster Becomes a Casualty of Big Bang Disruption
    In 2010, the once-unbeatable company declared bankruptcy. 'DISH Networks, the owners since 2011 of video rental giant Blockbuster, announced Wednesday the shuttering of all remaining company-owned retail locations and of Blockbuster’s DVD-by-mail service. The Blockbuster-Netflix skirmish is a case in point. Then in 1997, Netflix happened.
  • HARVARD BUSINESS REVIEW  |  WEDNESDAY, NOVEMBER 6, 2013
    [2010] Constraints on Health Care Budgets Can Drive Quality
    From my experience heading Scotland’s National Health Service from 2010 until last August (and before as its director of health care policy and strategy), I know that such constraints can unleash innovations that will lead to better care — and better health — for communities. Today it accounts for nearly twice that — close to 18%. Health
  • HARVARD BUSINESS REVIEW  |  TUESDAY, NOVEMBER 5, 2013
    [2010] How Women Respond to Frustration at Work, and Why
    groundbreaking survey from 2010 showed that meaning in work is a prime predictor of high satisfaction for working mothers. 'One Monday morning, I rode the elevator with an attorney who works in my building. She was fuming. Apparently, she and a male colleague brought an idea to their senior partner meeting. My friend was in a spiral.
  • HARVARD BUSINESS REVIEW  |  TUESDAY, NOVEMBER 5, 2013
    [2010] Is It Time to Be Skeptical on China?
    From 1979 to 2010, the economy grew an average of 9.9%, reaching 15% in 1984.). 'As someone who lived in China during the “Tiananmen massacre,” I’ve long been skeptical of the Communist Party’s long-term ability to lead the country forward. But here we are on the eve of the 25 th anniversary of the massacre. Economic growth was 7.7%
  • HARVARD BUSINESS REVIEW  |  TUESDAY, NOVEMBER 5, 2013
    [2010] A Role for Specialists in Resuscitating Accountable Care Organizations
    In cardiology alone, for example, the country spent $273 billion in total direct costs in 2010 and will spend an expected $818 billion in 2030.  'Among the current remedies for U.S. Whether ACOs are going to cure our ailing health care system is an open question.  If they are going to help at all, they will require resuscitation themselves. What
  • NEXT LEVEL BLOG  |  MONDAY, NOVEMBER 4, 2013
    [2010] Mindful Mondays: What Journaling Can Teach You
    For example, the journal I just finished spanned from January 2010 to October 2013. 'Last week I wrote in the first few pages of a new journal. haven’t counted all of the old, filled-up, dog-eared journals I have. d guess there are around 10 of them. started journaling in the mornings for a few minutes around 15 years ago. know why I do.
  • COACHING TIP  |  FRIDAY, NOVEMBER 1, 2013
    [2010] NeuroLeadership Summit
    Herrmann-Nehdi has been a speaker at previous NeuroLeadership Summits and filed this video report from the 2010 event in Boston. It’s often reported that our knowledge of the brain doubles every ten years, and the recent explosion of new research, technology and methods means we may be learning much more, much faster,” Herrmann-Nehdi says.
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