• LEADERCOMMUNICATOR  |  TUESDAY, DECEMBER 16, 2014
    [2010] Standing Tall: Ways to Improve Your Body Language and Communicate Better
    This post originally ran in August 2010. --. 'It’s a truism – how you say something often trumps what you say. Research shows that 93% of communication is based on two factors: Body language (55%) and tone of voice (38%). The rest is about your words (7%). What’s more, your personal presence speaks volumes about who you are. David Grossman.
  • LEADERCOMMUNICATOR  |  TUESDAY, DECEMBER 9, 2014
    [2010] The Four Fs of Feedback
    This post originally ran in May 2010. 'If you were to give yourself a grade for how effective you are at giving feedback, what grade would you choose? Many of the executives I work with are brutally honest and give themselves an F. They don’t make giving feedback a standard part of meetings and discussions; they give general (“good job!”)
  • LEADERCOMMUNICATOR  |  TUESDAY, DECEMBER 9, 2014
    [2010] The Four F's of Feedback
    This post originally ran in May 2010. 'If you were to give yourself a grade for how effective you are at giving feedback, what grade would you choose? Many of the executives I work with are brutally honest and give themselves an F. They don’t make giving feedback a standard part of meetings and discussions; they give general (“good job!”)
  • TERRY STARBUCKER  |  SUNDAY, DECEMBER 7, 2014
    [2010] My Dad, The Trucker Hat and The Value of Work
    He was so good at holding court at this restaurant that after he passed away in 2010, they put a plaque honoring his memory at his usual seat at the counter). 'My Dad used to love wearing trucker hats. It was hard work, no doubt – try fixing a roof on a scorching hot day with 90% humidity – but he loved it. Marie. Leadership
  • STRATEGY DRIVEN  |  THURSDAY, NOVEMBER 27, 2014
    [2010] Professional Women Still Marginalized
    In the two decades from 1990 to 2010, our country fell from having the sixth-highest rate of female labor-force participation among 22 Organisation for Economic Co-operation and Development, or OECD, countries to 17th on the list. It’s a painful revelation. percent of the U.S. percent of executive officers, 8.1 percent of top earners, and 4.6
  • LEADING BLOG  |  WEDNESDAY, NOVEMBER 26, 2014
    [2010] Learn or Die
    Ray Dalio and Bridgewater got onto Hess’ radar after Dalio published his Principles in 2010. 'Our ability (and willingness) to learn impacts our personal and business growth, operational excellence, and our capacity to innovate. More than ever, it truly is learn or die. So to a large degree is means overcoming our humanness.
  • GREAT LEADERSHIP  |  WEDNESDAY, NOVEMBER 26, 2014
    [2010] "I'd Like My Life Back" -- a lesson for CEOs in building an organization that listens to warnings
    'Guest post by Dave Yarin: It was April 2010, and a Fortune 500 CEO would utter one of the most ill advised yet memorable lines in corporate history. Before the 2010 disaster, Hayward was described as "unassuming and modest." NPR.org – "Before Gulf Spill, BP CEO Tony Hayward Won Praise" – by Jim Zarroli – June 17, 2010 2.
  • YOU'RE NOT THE BOSS OF ME  |  SATURDAY, NOVEMBER 22, 2014
    [2010] Listen Here!
    Note: this is a refreshed version of a post originally written in 2010. '“Pardon?” I say. I didn’t hear you.”. Well,” he says. That’s because you weren’t listening.”. expect that, for most of us, this is a pretty common conversation. So why are we not better at doing it? However, while hearing may come naturally, listening certainly does not.
  • YOU'RE NOT THE BOSS OF ME  |  SATURDAY, NOVEMBER 22, 2014
    [2010] Listen Here!
    Note: this is a refreshed version of a post originally written in 2010. '“Pardon?” I say. I didn’t hear you.”. Well,” he says. That’s because you weren’t listening.”. expect that, for most of us, this is a pretty common conversation. So why are we not better at doing it? However, while hearing may come naturally, listening certainly does not.
  • YOU'RE NOT THE BOSS OF ME  |  SATURDAY, NOVEMBER 15, 2014
    [2010] Patience in Leadership ~ More Discipline Than Virtue
    Note: this post was originally published in 2010. 'Ben Franklin once said, “ He that can have patience, can have what he will”. He was probably right. But, in a world where technology demands speed and the pressure to produce immediate results is all around us, disciplining ourselves to be patient is tough. Patience can help us manage stress.
  • YOU'RE NOT THE BOSS OF ME  |  SATURDAY, NOVEMBER 15, 2014
    [2010] Patience in Leadership ~ More Discipline Than Virtue
    Note: this post was originally published in 2010. 'Ben Franklin once said, “ He that can have patience, can have what he will”. He was probably right. But, in a world where technology demands speed and the pressure to produce immediate results is all around us, disciplining ourselves to be patient is tough. Patience can help us manage stress.
  • COACHING TIP  |  WEDNESDAY, NOVEMBER 12, 2014
    [2010] Leadership in the Recreation Vehicle Industry Association
    '  . RVIA Membership Directory. Special Award. Presented to an individual within the RV industry who has made extraordinary contributions to the industry''s overall success. Norm Jacobson. Lance Camper Manufacturing Corp. Sid Johnson. Jayco, Inc. The RV Financing Community. Pete Liegl. Forest River, Inc. Wade Thompson. Thor Industries. Jim Sheldon.
  • COACHING TIP  |  TUESDAY, NOVEMBER 11, 2014
    [2010] Hello Deflation
    The CPI increase was its lowest since 2010. 'Deflation Rearing its Ugly Head in Subtle and Not-So-Subtle Ways Around the Globe. By Steve Hochberg and Pete Kendall, Elliott Wave  International. Follow this link for the complete article. According to the latest figures, deflation is now perched on  China''s doorstep. in September. Prechter Jr.,
  • YOU'RE NOT THE BOSS OF ME  |  SATURDAY, NOVEMBER 8, 2014
    [2010] Unlocking the Energy…Yet Another Job for Leaders
    Note: This post was originally published in April, 2010. 'Frances Hesselbein once said, “the Leader’s job, after all, is not to provide energy but to release it from others”. Admittedly, the initial image that popped into my head, on reading that quote, was a bit bizarre. I’ll spare you the details). But then I wondered. Second, work with me.
  • YOU'RE NOT THE BOSS OF ME  |  SATURDAY, NOVEMBER 8, 2014
    [2010] Unlocking the Energy…Yet Another Job for Leaders
    Note: This post was originally published in April, 2010. 'Frances Hesselbein once said, “the Leader’s job, after all, is not to provide energy but to release it from others”. Admittedly, the initial image that popped into my head, on reading that quote, was a bit bizarre. I’ll spare you the details). But then I wondered. Second, work with me.
  • ERIC JACOBSON  |  FRIDAY, NOVEMBER 7, 2014
    [2010] How To Lead With Purpose
    It also includes the results of an exclusive 2010 leadership survey conducted for the American Management Association (AMA) by NFI Research. '“Purpose is the why behind everything within an organization,” says author John Baldoni, of the book, Lead With Purpose. To define an organization’s purpose, you must ask three questions: 1.
  • MICHAEL LEE STALLARD  |  THURSDAY, NOVEMBER 6, 2014
    [2010] Corporations: Lessons from a College Football Halftime
    First created in 2010, the video combined inspirational music and footage of hundreds of survivors and supporters. 'Click here to view the embedded video. Enthusiasm and energy will be on full display this Saturday as the #6 TCU Horned Frogs football team host the #7 Kansas State Wildcats at 6:30 pm EDT on Fox. Komen® Greater Fort Worth. 
  • HARVARD BUSINESS REVIEW  |  THURSDAY, NOVEMBER 6, 2014
    [2010] 5 Examples of Great Health Care Management
    In 2010, the city of London decided to consolidate the care of patients with strokes at just eight of its 34 hospitals. 'I may not be in touch with all my emotions, but there is one I know all too well — jealousy. have worked my entire career in great health systems with fabulous people. It makes my chest ache with envy.
  • HARVARD BUSINESS REVIEW  |  THURSDAY, NOVEMBER 6, 2014
    [2010] 5 Examples of Great Health Care Management
    In 2010, the city of London decided to consolidate the care of patients with strokes at just eight of its 34 hospitals. 'I may not be in touch with all my emotions, but there is one I know all too well — jealousy. have worked my entire career in great health systems with fabulous people. It makes my chest ache with envy.
  • HARVARD BUSINESS REVIEW  |  TUESDAY, NOVEMBER 4, 2014
    [2010] The Fortune Global 500 Isn’t All That Global
    And Bain & Company’s analysis of the performance of nearly 100 Western firms with listed subsidiaries in emerging markets found that these companies increased their profits there by an average of 15 percent a year between 2005 and 2010—compared to 23 percent a year for comparable local companies. Global business Research
  • HARVARD BUSINESS REVIEW  |  TUESDAY, NOVEMBER 4, 2014
    [2010] The Fortune Global 500 Isn’t All That Global
    And Bain & Company’s analysis of the performance of nearly 100 Western firms with listed subsidiaries in emerging markets found that these companies increased their profits there by an average of 15 percent a year between 2005 and 2010—compared to 23 percent a year for comparable local companies. Global business Research
  • HARVARD BUSINESS REVIEW  |  FRIDAY, OCTOBER 31, 2014
    [2010] How the Market Ruined Twitter
    The quote comes from author, tech thinker, and now public-TV personality Steven Johnson: “The history of the Internet suggests that there have been cool Web sites that go in and out of fashion and then there have been open standards that become plumbing,” he told David Carr of The New York Times in January 2010. billion in less than a year.
  • HARVARD BUSINESS REVIEW  |  MONDAY, OCTOBER 27, 2014
    [2010] Could a Four-Year-Old Do What Carl Icahn Does?
    In 2010 it was $900 million — seventh place. 'It’s a well-worn saying, presumably dating back to when art turned “modern”: “My four-year-old could do that.” Or “five-year-old,” or “ kid ,” or some other variant. have my own version of this. There is a complication: I do not have a four-year-old. Wait a while. Go on TV. In 2012 it was $1.9
  • LEAD CHANGE BLOG  |  MONDAY, OCTOBER 27, 2014
    [2010] Sometimes We Wear Masks While Leading Others
    Leadership & Self-Deception , published originally in 2000 and reissued in 2010, continues to be much discussed and recommended as a primary work for leaders and leadership today. 'Leaders who care about their professional development read books. But leaders read. The question is “What do we read?”. ” Thumbnail Of The Concept.
  • YOU'RE NOT THE BOSS OF ME  |  SUNDAY, OCTOBER 26, 2014
    [2010] Leadership and the Attitude Contagion
    Note: This is a refreshed version of a post I wrote in 2010. 'During my active career, I used to spend a lot of time travelling for business so hotel stays for me became somewhat commonplace. And, I experienced a variety of attitudes from hotel staff as well. The bellman, a rather tall and portly man, looked distinctly unhappy. Really?
  • YOU'RE NOT THE BOSS OF ME  |  SUNDAY, OCTOBER 26, 2014
    [2010] Leadership and the Attitude Contagion
    Note: This is a refreshed version of a post I wrote in 2010. 'During my active career, I used to spend a lot of time travelling for business so hotel stays for me became somewhat commonplace. And, I experienced a variety of attitudes from hotel staff as well. The bellman, a rather tall and portly man, looked distinctly unhappy. Really?
  • HARVARD BUSINESS REVIEW  |  TUESDAY, OCTOBER 21, 2014
    [2010] To Fight Ebola, Stop Pointing Fingers
    Most notably, in the Chilean mining disaster in 2010, Chilean president Sebastian Pinera and onsite project leader Andre Sougarret brought together a massive international response to quickly solve an unprecedented problem – albeit one in a single location. The struggle of the old management model is playing out before our very eyes.
  • YOU'RE NOT THE BOSS OF ME  |  SUNDAY, OCTOBER 19, 2014
    [2010] The Importance of Being Purposeful
    'This is a refreshed version of a post I wrote in March, 2010. When I first came to Vancouver to take up my new role as a Human Resources Consultant with a major bank, my boss and I agreed that I should go on a road trip and meet with as many corporate banking employees as possible. What do you do? ”. Please don’t misunderstand me.
  • YOU'RE NOT THE BOSS OF ME  |  SUNDAY, OCTOBER 19, 2014
    [2010] The Importance of Being Purposeful
    'This is a refreshed version of a post I wrote in March, 2010. When I first came to Vancouver to take up my new role as a Human Resources Consultant with a major bank, my boss and I agreed that I should go on a road trip and meet with as many corporate banking employees as possible. What do you do? ”. Please don’t misunderstand me.
  • HARVARD BUSINESS REVIEW  |  THURSDAY, OCTOBER 16, 2014
    [2010] What Peter Drucker Knew About 2020
    In his HBR piece, Drucker suggested that our great transformation would be completed by 2010 or 2020. It’s no wonder why. Every few hundred years throughout Western history, a sharp transformation has occurred,” Peter Drucker observed in a 1992 e ssay for Harvard Business Review. Fifty years later a new world exists. 2014 McKinsey & Co.
  • HARVARD BUSINESS REVIEW  |  WEDNESDAY, OCTOBER 15, 2014
    [2010] How to (Gradually) Become a Different Company
    It initially lost about half of its revenues by divesting its copper and zinc smelting business, but by 2010 it had quadrupled its revenues to €2 billion through a combination of acquisitions and organic growth. PPG (originally “Pittsburgh Plate Glass”) is a splendid example of such a transformation. Allow time and persevere. the U.S.
  • TERRY STARBUCKER  |  SUNDAY, OCTOBER 12, 2014
    [2010] Leading Past The Target
    It was July of 2010, and I was playing a round of golf with my core management team in Billings, Montana. 'It was so much fun we didn’t want it to be over. We were having a great ride on this roller coaster, and the cool thing was, there were more thrilling twists and turns ahead of us. Asking for trust and keeping your promises .
  • YOU'RE NOT THE BOSS OF ME  |  SUNDAY, OCTOBER 12, 2014
    [2010] Employee Engagement…What’s in a Name?
    Note: a refreshed version of an original posted in March 2010. 'A few years ago,  I was spending a lot of time at the hospital. My husband had had a serious stroke and so my days were spent largely going to and fro, admittedly in a bit of a haze. And it started me thinking. It’s easy to change a name but not so easy to live up to it.
  • YOU'RE NOT THE BOSS OF ME  |  SUNDAY, OCTOBER 12, 2014
    [2010] Employee Engagement…What’s in a Name?
    Note: a refreshed version of an original posted in March 2010. 'A few years ago,  I was spending a lot of time at the hospital. My husband had had a serious stroke and so my days were spent largely going to and fro, admittedly in a bit of a haze. And it started me thinking. It’s easy to change a name but not so easy to live up to it.
  • HARVARD BUSINESS REVIEW  |  FRIDAY, OCTOBER 10, 2014
    [2010] Leadership in Liminal Times
    By 2010, P&G exceeded $80 billion in revenue, its market value had increased by over $100 billion dollars and the number of billion-dollar brands – such as Gillette, Pampers, and Tide – increased from 10 to 24, suggesting that Lafley’s leadership through P&G’s liminality was a success. The liminal (or threshold) stage is central.
  • ERIC JACOBSON  |  TUESDAY, OCTOBER 7, 2014
    [2010] Take Command -- How To Be A First Responder In Business (Interview With Author Jake Wood)
    Since, 2010, Team Rubicon has been instrumental in over 50 missions ranging from South Sudan and Haiti, to Joplin, Missouri and Hurricane Sandy. 'October 14 brings a powerful new book full of leadership lessons for " how to be a first responder in business." And, how to be prepared -- physically, mentally and emotionally.
  • YOU'RE NOT THE BOSS OF ME  |  SUNDAY, OCTOBER 5, 2014
    [2010] Leadership & Creating an Environment of Service
    Note: this post was originally published in 2010. 'A lot has been said about the leader as “servant”. expect, given that it is a relatively young term (having been ‘born’ in 1970), it is also subject to wide interpretation. So what to do? Well, first I’m thinking that we need some clarity about what it means to serve or be a servant.
  • YOU'RE NOT THE BOSS OF ME  |  SUNDAY, OCTOBER 5, 2014
    [2010] Leadership & Creating an Environment of Service
    Note: this post was originally published in 2010. 'A lot has been said about the leader as “servant”. expect, given that it is a relatively young term (having been ‘born’ in 1970), it is also subject to wide interpretation. So what to do? Well, first I’m thinking that we need some clarity about what it means to serve or be a servant.
  • HARVARD BUSINESS REVIEW  |  MONDAY, SEPTEMBER 29, 2014
    [2010] The Ways Big Cities Think About Large-Scale Change
    In 2010, Living Cities, a long-standing collaborative of 22 of the world’s leading foundations and financial institutions, created the Integration Initiative to accelerate the pace of change in U.S. 'Change on a grand scale requires people to come together in new and different ways, and to reimagine what’s possible. cities.
  • YOU'RE NOT THE BOSS OF ME  |  SUNDAY, SEPTEMBER 28, 2014
    [2010] Trust: If You Build It, They Will Come…and Stay
    Note: originally posted in February 2010. 'Trust. It’s a small word and yet, it holds the key to success in just about every walk of life. And, it’s one of those things that is often hard earned yet easily destroyed. That makes it precious. From a corporate perspective, we all pretty much know that building trust in organizations is key.
  • YOU'RE NOT THE BOSS OF ME  |  SUNDAY, SEPTEMBER 28, 2014
    [2010] Trust: If You Build It, They Will Come…and Stay
    Note: originally posted in February 2010. 'Trust. It’s a small word and yet, it holds the key to success in just about every walk of life. And, it’s one of those things that is often hard earned yet easily destroyed. That makes it precious. From a corporate perspective, we all pretty much know that building trust in organizations is key.
  • COACHING TIP  |  FRIDAY, SEPTEMBER 26, 2014
    [2010] The Democracy Wave Recedes: Does this Chart Show a Developing Bear Market for Liberal Democracy?
    Subscribers to our sister-publication, The Socionomist , read about the trend toward authoritarianism back in 2010, as well as in the March, April and May issues this year. 'By Elliott Wave International. From Sept. 25 to Oct. 1, EWI is throwing open the doors to all of its investor services 100% free. Related articles. Investor Open House.
  • HARVARD BUSINESS REVIEW  |  MONDAY, SEPTEMBER 22, 2014
    [2010] Boards Are Terrible at Their Most Important Job
    And according to a 2010 report by BoardSource , such individuals are typically brought on for their professional expertise and ability to represent constituents — not for their talent in managing people. 'The chief responsibility of any board is management of the senior executive. Here are the keys. We’re tired.’”. They’re busy.
  • HARVARD BUSINESS REVIEW  |  MONDAY, SEPTEMBER 22, 2014
    [2010] The Salary Gap Between Stingy and Generous Companies Is Growing
    In his October HBR article on skyrocketing executive pay, Roger Martin relates a startling fact: “The top 25 hedge fund managers in 2010 raked in four times the earnings of all the CEOs of the Fortune 500 combined.”. Income inequality in the U.S. has historically more about the former. And it is most pronounced for the highest paid workers.
  • ERIC JACOBSON  |  SUNDAY, SEPTEMBER 21, 2014
    [2010] How To Lead With Purpose
    It also includes the results of an exclusive 2010 leadership survey conducted for the American Management Association (AMA) by NFI Research. '“Purpose is the why behind everything within an organization,” says author John Baldoni, of the book, Lead With Purpose. To define an organization’s purpose, you must ask three questions: 1.
  • YOU'RE NOT THE BOSS OF ME  |  SUNDAY, SEPTEMBER 21, 2014
    [2010] The Story of A Great Leader
    Note: This is a refreshed version of a post I wrote in 2010. 'If you were to ask me to describe someone who demonstrated greatness in leadership, I. might be tempted to paint the picture of a larger-than-life super hero, perhaps a president, a king, or a captain of industry. might not come up with Roberta Guaspari. Roberta did not back down. Instead,
  • CHANGE STARTS HERE  |  WEDNESDAY, SEPTEMBER 17, 2014
    [2010] Can’t Get Support for Change? Just Hide It
    'In my 2010 book 99 Ways to Influence Change , one thing I did not include was to Hide It. Yet, I’ve heard recent examples of people doing just that – implementing change even when it’s been explicitly shot down or repeatedly unsupported at the top. Asking forgiveness instead of permission has its risks and advantages.
  • HARVARD BUSINESS REVIEW  |  TUESDAY, SEPTEMBER 16, 2014
    [2010] Why Terrorist Groups Are So Bureaucratic
    If you look at the documents that group produced in 2008, 2009, 2010, they were quite structured in how they did things (or at least it looks like they were). 'I typed the words into the pristine white search field, hoping they didn’t land me on the NSA’s no-fly list: “How to manage a terrorist organization.”. Government Military Operations
  • HARVARD BUSINESS REVIEW  |  TUESDAY, SEPTEMBER 16, 2014
    [2010] Why Terrorist Groups Are So Bureaucratic
    If you look at the documents that group produced in 2008, 2009, 2010, they were quite structured in how they did things (or at least it looks like they were). 'I typed the words into the pristine white search field, hoping they didn’t land me on the NSA’s no-fly list: “How to manage a terrorist organization.”. Government Military Operations
  • HARVARD BUSINESS REVIEW  |  MONDAY, SEPTEMBER 15, 2014
    [2010] Rethinking the Bank Branch in a Digital World
    JP Morgan Chase, although a digital innovator, has opened 600 branches since January 2010 while closing 325. 'More US bank branches closed in 2013 than ever before. More than 85% of retail banking transactions are now digital. The bank branch is “going south,” mobile-banking entrepreneur Brett King said to CNBC. In our view, no. Here’s why.
  • HARVARD BUSINESS REVIEW  |  THURSDAY, SEPTEMBER 11, 2014
    [2010] American Wealth Gap Widens Despite Economic Recovery
    in 2010 to 13.8% 'The surge in the U.S. stock market over the past few years has disproportionately benefited wealthier Americans, according to the Federal Reserve and the Wall Street Journal. While nearly all families in the top 10% owned shares, the proportion of families holding stock declined from 15.1% to 24.7%. Economy
  • HARVARD BUSINESS REVIEW  |  TUESDAY, SEPTEMBER 9, 2014
    [2010] When Star Talent Grew More Powerful than Capital
    The growth in these jobs accelerated during 1960-2010 at a rate four times that of 1910-1960 – so much so that by 2010, the proportion of creative jobs had more than doubled to comprise 33% of the workforce. 'Any mention of the Sixties elicits an immediate response: hippies, Vietnam protests, Woodstock, sexual freedom, and psychedelic drugs.
  • THE IDOLBUSTER  |  MONDAY, SEPTEMBER 8, 2014
    [2010] Why You Want to be Joan Rivers in your Office
    'Joan Rivers by David Shankbone NYC 2010 via Flickr CC. One thing was abundantly clear as I watched the 2010 documentary  Joan Rivers: A Piece of Work:  Rivers was first and foremost an entertainer. Today a guest post from Achim Nowak,  President & Founder of INFLUENS. Thank you Achim! Raw and fearless. Raw and fearless. Too much.
  • CHART YOUR COURSE  |  MONDAY, SEPTEMBER 8, 2014
    [2010] Hiring and Retention Articles
    Recruiting with YouTube, Facebook, Twitter, LinkedIn  Deloitte, May 2010. 'Hiring and Retention. Six Ways to Get Employees out of a Sophomoric Slump   Fast Company, June 2014. Talent is Top Priority for CEO’s, Overtaking Managing Risk  World at Work, April 2011. Third of Your Employees Want to Quit: Here’s How to Keep Them  BNET, March 2011.
  • YOU'RE NOT THE BOSS OF ME  |  SUNDAY, SEPTEMBER 7, 2014
    [2010] Leaders and the Learning Organization
    note: this post was originally published in 2010. 'It is a testament to our naïveté about culture that we think that we can change it by simply declaring new values. Such declarations usually produce only cynicism. Peter Senge. Peter Senge is one of my favourite Thought Leaders. The question often is though, how do we to start?
  • HARVARD BUSINESS REVIEW  |  THURSDAY, SEPTEMBER 4, 2014
    [2010] Plan a Satisfying Retirement
    But Naturally Potatoes fell short of BAF’s expectations, and when, in 2010, a team led by Libra bought the company back, Bill resumed the role of CEO. 'You’ve worked hard all your life, and now you’re on the brink of retirement. But where do you start? What the Experts Say. Karen Dillon, coauthor of How Will You Measure Your Life? Don’t rush.
  • HARVARD BUSINESS REVIEW  |  THURSDAY, SEPTEMBER 4, 2014
    [2010] To Make Better Decisions, Combine Datasets
    Using analytics, the city found a non-obvious systemic relationship—one where the dots may never have been connected otherwise—with costly unintended consequences:  In fiscal year 2010, the budget allocated to the Parks and Recreation department for tree pruning was sharply reduced.  This idea is not new, of course.  An HBR Insight Center.
  • ASPIRE-CS  |  MONDAY, SEPTEMBER 1, 2014
    [2010] In praise of leaders who give meaning to labor
    'This labor day, I’m reprising a post from 2010. I’d love to hear your stories about the leaders in your life who made a difference to you. Although the labor movement has changed significantly since the first labor day in 1882, one thing has not changed. Dr. Smith: A mentor who treasured microbiology.
  • HARVARD BUSINESS REVIEW  |  FRIDAY, AUGUST 29, 2014
    [2010] Let Your Employees Bring Their Interests to Work
    In 2010, Everis Initiatives received the seventh annual Expansion and Employment Award for Innovation in Human Resources. 'Research repeatedly suggests that levels of employee engagement in the workplace are low and worsening. Among the growing perplexed population is Mark Barnes (not his real name), vice president of a marketing company.
  • HARVARD BUSINESS REVIEW  |  TUESDAY, AUGUST 26, 2014
    [2010] Who Pays Corporate Taxes? Possibly You
    These models are, as Jennifer Gravelle of the Congressional Budget Office pointed out in a 2010 summary of recent theoretical work , extremely sensitive to how open an economy is and how sensitive people are to incentives. 'Who pays corporate income taxes? Just one thing’s for sure: it’s not corporations. Harberger saw this as a bad thing.
  • YOU'RE NOT THE BOSS OF ME  |  SUNDAY, AUGUST 24, 2014
    [2010] Leadership…And All That Jazz
    'This week, I’m offering you a refreshed version of a post I wrote in 2010. Not to be immodest but it is one of my favourites. love jazz and I think it a perfect metaphor for leadership. hope you enjoy reading it as much as I did writing it. =. But I don’t think that’s quite it. It’s more like jazz. There is more improvisation”.
  • FIRST FRIDAY BOOK SYNOPSIS  |  SUNDAY, AUGUST 24, 2014
    [2010] The Talent Masters: A book review by Bob Morris
    'The Talent Masters: Why Smart Leaders Put People Before Numbers Bill Conaty and Ram Charan Crown Business (2010) How to develop “robust talent pipelines and same-day succession plans” I agree with Bill Conaty and Ram Charan that Steve Jobs is the archetypical “talent master.”
  • LEAD BY ADVENTURE  |  FRIDAY, AUGUST 22, 2014
    [2010] Member Spotlight: Pedro Balcita
    Due to a very serious illness of Vicky, they decided to go back home to Philippines in October 2009 but she died due to endometrial cancer on January 22, 2010. His name is Pedro Balcita, and he is from the Philippines. Pedro was one of my first subscribers, and he and I have been emailing back and forth for a while. Pedro “Peter” D. 19 years.
  • HARVARD BUSINESS REVIEW  |  WEDNESDAY, AUGUST 20, 2014
    [2010] How Google Has Changed Management, 10 Years After its IPO
    But back in 2010, Chris Trimble criticized 20% time both for being expensive and for emphasizing ideas over execution. Schmidt himself  recounted part of his experience at Google in a 2010 article , which describes at length the company’s “quirky” Dutch auction IPO. It has also helped shape the practice of management.
  • HARVARD BUSINESS REVIEW  |  TUESDAY, AUGUST 19, 2014
    [2010] Pity the Poor Local Government Worker
    per 100,000 people living in the state in 2010, well ahead of No. '35% of insect-related injuries to U.S. workers affect state and local government employees, even though those workers constitute just 14% of the nation’s workforce, according to a Labor Department tally reported in the Wall Street Journal. Georgia, which has 6.3. Health
  • HARVARD BUSINESS REVIEW  |  THURSDAY, AUGUST 14, 2014
    [2010] The Professional’s Guide to a Stress-Free Vacation
    Until this summer, Matthew Bellows hadn’t taken more than a few days’ vacation since 2010, when he launched Yesware, a Boston-based email productivity and tracking tool for salespeople. 'There’s lots of advice out there about how to disconnect from work and return to the office refreshed. But what’s the right vacation approach for you?
  • HARVARD BUSINESS REVIEW  |  WEDNESDAY, AUGUST 6, 2014
    [2010] An Insider’s Account of the Yahoo-Alibaba Deal
    2010 Harvard Business School case by Julie M. 'Editor’s note: When the Chinese e-commerce giant Alibaba goes public, as it will soon, Yahoo will earn many times its significant original stake in the company — a surprising ending to a tale of experimentation and discovery. Things hadn’t gone well up until that point. Build, Buy, Partner.
  • THE IDOLBUSTER  |  TUESDAY, AUGUST 5, 2014
    [2010] Interview with Sarah Piampiano: From Investment Banker to Professional Triathlete
    I continued to race as an amateur for all of 2010 and 2011, but at the end of 2011 I quit my job and began competing professionally full-time. At the end of 2010 I went to them and explained what I was trying to do.  'Sarah Piampiano: Living Life Her Way. 1.     Tell our readers about yourself. Working that much was hard.  And I’m not. 
  • FIRST FRIDAY BOOK SYNOPSIS  |  SUNDAY, AUGUST 3, 2014
    [2010] Still Surprised: A book review by Bob Morris
    'Still Surprised: A Memoir of a Life in Leadership Warren Bennis Jossey-Bass/A Wiley Imprint (2010) Four score and counting, while his insatiable curiosity explores and his sense of wonder delights I have read and reviewed most (if not all) of Warren Bennis’ books and most of his articles.
  • RICH GEE GROUP  |  MONDAY, JULY 28, 2014
    [2010] Without A Doubt, The Money Is Still Out There.
    received an eblast from a colleague the other day who’s deeply ‘clicked’ into the economy — here’s what he said: “According to Richard Nelson Bolles in the 2011 edition of What Color is Your Parachute , over 2,500,000 jobs have been filled each month in both 2009 and 2010. ” – Henry Ford. Not singles.
  • YOU'RE NOT THE BOSS OF ME  |  SATURDAY, JULY 26, 2014
    [2010] The Practical Gift of Humility
    Note: this is a revised version of the original post published in 2010. 'Some time ago, there was an online discussion that came about from a blog post published by Mary Jo Asmus. At the end of the post, Mary Jo asked us to think about what other qualities leaders might bring and apply at work. offered the gift of humility. How indeed? 
  • ERIC JACOBSON  |  FRIDAY, JULY 25, 2014
    [2010] eBook: Mastering The Art Of Messaging
    'David Grossman , president and founder of The Grossman Group , published in 2010 a helpful, free eBook titled: Mastering The Art of Messaging. Four years later, it remains a valuable tool for workplace leaders. Using the 18-page ebook , you''ll learn : what a strategic messaging plan should encompass (and what it should not include).
  • COACHING TIP  |  THURSDAY, JULY 24, 2014
    [2010] Many Aren't Concerned Regarding Work/Life Balance
    By comparison, 55% of 800 senior executives surveyed worldwide in 2010 by BlueSteps said they didn''t believe their work/life balance was satisfactory. 'Can you work long hours without sacrificing your personal life? More senior executives think that is possible.  Global executives work an average of 58.5 John G. Related articles.
  • HARVARD BUSINESS REVIEW  |  WEDNESDAY, JULY 23, 2014
    [2010] Should Couples Go into Business Together?
    Using a sample of 1,069 Danish couples that established a joint enterprise between 2001 and 2010, the study revealed that couples often establish a business together because one spouse (usually the female) has limited outside opportunities in the labor market. It’s been estimated that 3 million of the 22 million U.S. There is no easy answer.
  • STRATEGY DRIVEN  |  WEDNESDAY, JULY 23, 2014
    [2010] 5 Ways Women in the Private Sector Can Turn the Economy Around
    Catalyst’s 2010 statistics conclude that companies with a significant percentage of women on their boards performed better than those with no women on their boards—by 84% return on sales, 60% return on invested capital, and 46% return on equity. 'Women are making a powerful difference in business, in today’s economy, and in family life.
  • YOU'RE NOT THE BOSS OF ME  |  SUNDAY, JULY 20, 2014
    [2010] When the Grasshopper Teaches the Master
    Note: originally posted in January 2010. 'There is a lot to be said for learning from younger people. While we veterans can teach the invaluable lessons of the past, they can teach us the path to the future. And that is worth paying attention to. Others of us are hard pressed to know how to turn on our computers, if indeed we even own one.
  • HARVARD BUSINESS REVIEW  |  FRIDAY, JULY 18, 2014
    [2010] The Case for Listening to the Maniacs
    It’s all in the way you think about them: "A 2010 study published in the Journal of Marketing Research found that amusement park guests who focused on the number of people behind them in line expressed more excitement about the ride they were going on, and were more likely to enjoy it, than those who focused on the number of people in front of them."
  • HARVARD BUSINESS REVIEW  |  THURSDAY, JULY 17, 2014
    [2010] The Authenticity Trap for Workers Who Are Not Straight, White Men
    For example, at Standard Chartered in India, one female executive drove the transformation of two bank branches in Kolkata and New Delhi into all-women branches, a move which increased net sales at these branches by an impressive 127% and 75%, respectively, from 2009 to 2010. It’s a case of the invisible man,” he explains.
  • HARVARD BUSINESS REVIEW  |  THURSDAY, JULY 17, 2014
    [2010] How Big Data Brings Marketing and Finance Together
    Consider Intel, which began eyeing Big Data’s potential to quantify marketing’s contribution to revenue in about 2010. 'When Raja Rajamannar became CMO of MasterCard Worldwide in 2013, he moved quickly to transform how the credit card giant measures marketing. His artillery: Advanced Big Data analytics. Rajamannar involved finance early.
  • HARVARD BUSINESS REVIEW  |  WEDNESDAY, JULY 16, 2014
    [2010] In China, the Right Political Ties Count
    Another way of explaining this difference comes from a 2010 HBR article on doing business in China by Lynn Paine: Executives often believe that obtaining government support for big business deals is just a matter of forging high-level connections or lining the right pockets. China Global business Government
  • HARVARD BUSINESS REVIEW  |  THURSDAY, JULY 10, 2014
    [2010] Why Marketing Needs More Introverts
    The authors of a  2010 HBR article shared two test situations with introverted or extroverted leaders and tested how they reacted to proactive suggestions from employees.  'Susan Cain’s book “Quiet”  has provided wonderful insight to me, because I am an introvert. Introverts prefer less stimulation and quiet concentration.
  • HARVARD BUSINESS REVIEW  |  WEDNESDAY, JULY 9, 2014
    [2010] 7 Reasons Your Company Can’t Hire
    For instance, mobile traffic accounted for just a few percentage points of CareerBuilder’s web traffic in 2010. 'Since the beginning of the recession, hiring managers are taking much longer to fill open positions. We recently surveyed more than 2,000 hiring managers about their recruiting behaviors and tactics. and around the world. Hiring
  • EXECUPUNDIT  |  TUESDAY, JULY 8, 2014
    [2010] Fighting Procrastination
    Read all of the 2010 David McRaney essay here 'You weigh yourself. You buy a workout DVD. You order a set of weights. One day you have the choice between running around the block or watching a movie, and you choose the movie. Another day you are out with friends and can choose a cheeseburger or a salad. You choose the cheeseburger.
  • HARVARD BUSINESS REVIEW  |  FRIDAY, JULY 4, 2014
    [2010] Insurance Isn’t Safe from Digital Upheaval
    online carrier that uses telematics to collect its customers’ driving information and reward them for driving safely, acquired 200,000 clients within three years after its launch in 2010. 'Today, almost every industry is vulnerable to the effects of digitization and to what Accenture calls “Big Bang Disruption.” Google bought U.K.
  • HARVARD BUSINESS REVIEW  |  FRIDAY, JULY 4, 2014
    [2010] Insurance Isn’t Safe from Digital Upheaval
    online carrier that uses telematics to collect its customers’ driving information and reward them for driving safely, acquired 200,000 clients within three years after its launch in 2010. 'Today, almost every industry is vulnerable to the effects of digitization and to what Accenture calls “Big Bang Disruption.” Google bought U.K.
  • HARVARD BUSINESS REVIEW  |  THURSDAY, JULY 3, 2014
    [2010] Before You Start a Business, Listen to Your Ego
    This one insight was central in my creating a company whose valuation had topped $100 million when it was bought in 2010. 'When I meet entrepreneurs I always ask them why they started their companies and they almost always say something like “because I had a great idea the world needed.” He was miserable. His investors fired him. 
  • HARVARD BUSINESS REVIEW  |  THURSDAY, JULY 3, 2014
    [2010] Before You Start a Business, Listen to Your Ego
    This one insight was central in my creating a company whose valuation had topped $100 million when it was bought in 2010. 'When I meet entrepreneurs I always ask them why they started their companies and they almost always say something like “because I had a great idea the world needed.” He was miserable. His investors fired him. 
  • CHANGE STARTS HERE  |  TUESDAY, JULY 1, 2014
    [2010] A Declaration of Independence from the Status Quo
    'I originally published this post on July 4, 2010.  I think you’ll find it bears reposting. Have you ever read the U.S. Declaration of Independence? It is as much an official document to the King of England as it is a case for change to the rest of the fledgling country it created. Click the image to the right to read the full text.).
  • HARVARD BUSINESS REVIEW  |  TUESDAY, JULY 1, 2014
    [2010] Elon Musk’s Patent Decision Reflects Three Strategic Truths
    In 2010, the company began to experiment with a new “foundry” business model , entering into contracts that granted other chip companies – even some who were associated with competitors – access to Intel’s underutilized manufacturing facilities. The Internet’s response was to ask a collective “Why?” Patents are already in the public record).
  • HARVARD BUSINESS REVIEW  |  MONDAY, JUNE 30, 2014
    [2010] The Hobby Lobby Decision Could Affect a Majority of U.S. Workers
    Supreme Court today ruled that the government cannot force “closely held” corporations to offer insurance coverage that provides birth control to employees, a stipulation of the Affordable Care Act passed by Congress in 2010. 'The U.S. companies, and even to a narrow majority of workers. Government Health
  • HARVARD BUSINESS REVIEW  |  THURSDAY, JUNE 26, 2014
    [2010] The Hidden Costs of Cash
    Such government safety net programs kept some 25 million people out of poverty in 2010. 'Cash – by which I mean paper currency and coins — has many benefits. It’s safe from hackers. It doesn’t require any special hardware or software. It’s accepted almost everywhere and it offers anonymity. And yet cash does carry costs. The U.S.
  • TERRY STARBUCKER  |  THURSDAY, JUNE 26, 2014
    [2010] Why Leaders Need To Think Like Plumbers (Minus the Wrench)
    Note: This is another in a series of “best of” posts that feature my favorite lessons- this one goes back to January 2010). 'Sometimes a leader needs to think like a plumber. Yep, a plumber. How so?   Think about pressure for a minute.  A plumber deals with pressure all the time – in their case, water pressure. Lead well!
  • KEVIN EIKENBERRY  |  SUNDAY, JUNE 22, 2014
    [2010] How the World Sees You: Discover Your Highest Value Through the Science of Fascination
    'By Sally Hogshead In 2010 Sally Hogshead wrote a book called Fascinate: Your 7 Triggers to Persuasion and Captivation. It focused on using her research into what she then called the Fascination Triggers and using them to market products and services. was a fan of that book, and was one of the first to […].
  • MARSHALL GOLDSMITH  |  THURSDAY, JUNE 19, 2014
    [2010] ‘Managers as Mentors’ Celebrates Publication Anniversary
    ” Mike Krzyzewski, head men’s basketball coach at Duke University and the 2010 NCAA champs, calls it “a practical yet powerful book.” 'The origin of the word mentor goes back to ancient Greece–specifically, to the character of Mentor in Homer’s epic poem “The Odyssey.” Life is good. Marshall.  .
  • HARVARD BUSINESS REVIEW  |  THURSDAY, JUNE 19, 2014
    [2010] CEOs Sometimes Need Outside Help
    By contrast, consider the 2010 Chilean mining disaster, which resulted in the triumphant rescue of 33 miners trapped underground. 'We know we want leaders who are smart, decisive, transformative, and possessed of a singular vision. Outside the organization? Collaboration and coordination eventually improved , but still faltered at times.
  • FIRST FRIDAY BOOK SYNOPSIS  |  THURSDAY, JUNE 19, 2014
    [2010] Scott D. Anthony: An interview by Bob Morris
    Based in the firm’s Singapore offices since 2010, he has led Innosight’s expansion into the Asia-Pacific region as well as its venture capital activities (Innosight Ventures). 'Scott D. Anthony is the managing partner of Innosight, a global strategic innovation consulting and investment firm.
  • LEADERCOMMUNICATOR  |  TUESDAY, JUNE 17, 2014
    [2010] Take A Seat For Better Communication
    This led me to a University of Kansas Hospital study , conducted in 2010. 'I recently had my annual physical with a fantastic doctor who sits down with me and asks thorough questions. always leave feeling confident that my doctor not only does his job well, but cares about me personally. David Grossman. _.
  • HARVARD BUSINESS REVIEW  |  WEDNESDAY, JUNE 11, 2014
    [2010] Keep Learning Once You Hit the C-Suite
    We talked to the 32 consultants in 2010, but the findings are consistent with everything we hear today. 'What skills do companies prize in C-level executives ? To answer these questions, we surveyed 32 senior search consultants at a top global executive-placement firm. The terms “flexible,” “adaptable,” and “curious” came up frequently.
  • HARVARD BUSINESS REVIEW  |  THURSDAY, JUNE 5, 2014
    [2010] What the EPA’s Clean Power Plan Looks Like in Practice
    Attitudes have changed since 2010, the last time Washington debated serious climate action, and not only because most of us have connected the dots between climate change and the extreme weather events that ravage our communities. In Colorado, the state renewable energy mandate was bumped up from 20% to 30% in 2010. And the U.S.
  • HARVARD BUSINESS REVIEW  |  WEDNESDAY, JUNE 4, 2014
    [2010] The Industries Apple Could Disrupt Next
    The market looks more than big enough for Apple, and it has made several acquisitions that edge onto the market, including Quattro Wireless (a platform for mobile advertising) for $250 million in 2010. 'After an unprecedented decade of growth, analysts wrote off 2013 as a year to forget for Apple. for three years. When Innovation Is Strategy.
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