2010 and Company - Leadership Digital

QAspire Blog: Practical Insights on Quality, Management.

QAspire

AUGUST 10, 2010

Home Go to QAspire.com Guest Posts Disclaimer In Pursuit Of “Customer Delight”: Getting The Basics Right A lot of companies have the phrase “delighting our customers” in their well-crafted mission statements and quality policies. By Kapil, August 11, 2010 @ 9:30 am Tanmay, Great Points on achieving customer delight.

Quality

Quality Blog Management Mission Statement

'Their Work' Versus 'My Work'

QAspire

AUGUST 29, 2010

For the company. Essential Magento Extensions By Tanmay , August 30, 2010 @ 6:59 am @Jagat - Thanks for the comment and I am so glad you found the post useful. Best, Tanmay By Glyn Lumley , August 30, 2010 @ 8:34 pm Hi Tanmay I can see that there are risks to being too attached to “my work&#. For the manager.

Maturity

Maturity Blog Follow-up Project

“Value” and “Waste” – Watch Them Constantly

QAspire

JANUARY 20, 2011

Companies are working ways out to deliver more value, people in organizations are evaluated based on value they create and clients seek “value-adds” in products and services they purchase.

The Quest of Better Outcomes: Hierarchy Versus Process

QAspire

OCTOBER 13, 2010

a lot of companies focus on restructuring their organization structure (hierarchy). Regards, Jay Chhaya By Tanmay , October 14, 2010 @ 12:54 pm @Jay - Thanks for the comment. Best, Tanmay By Glyn Lumley , October 14, 2010 @ 1:51 pm An excellent post, Tanmay. Best, Tanmay By Vamsi , October 15, 2010 @ 2:41 pm Excellent point!

Process

Process Deming Restructuring Efficiency

5 Key Lessons From Learning Organizations

QAspire

JANUARY 9, 2011

. - - - - - Acknowledgements: The Rainmaker ‘Fab Five’ Blog Picks of the Week - 2010 Rewind Edition includes my posts. Check out some fantastic blogs at Curious Cat Annual Management Improvement Carnival 2010 hosted by John Hunter. - - - - - Have a great start into the week! Thanks Chris! Thabo Hermanus´s last blog.

Learning Organization

Learning Organization Organization Senge Blog

Gandhi, Leadership And A Fews Lessons On Simplicity

QAspire

JANUARY 16, 2011

Simplification enables better focus, elimination of waste and higher speed of execution – all of which have been at the core of great companies. People relate better to things they easily understand. In 20th Century, when Mahatma Gandhi and the nation fought for independence, simplicity worked.

Leadership

Leadership Directory Blog Quality

Hidden Costs 25

QAspire

JULY 22, 2010

When I asked the boss he said “its hidden profit of company when employee have a wider perspective and are more educated about their work&# - Today Lakhi Group is the largest producer of polish diamonds in the world with 35,000 employee. By Anil Kumar, July 23, 2010 @ 8:48 am Awesome!!! Loved the theme! Have a wonderful weekend!!

Cost

Cost Middle Management Compliance Directory

Quality and Quantity – The Conversation Continues

QAspire

JANUARY 12, 2010

Home Go to QAspire.com Guest Posts Disclaimer Quality and Quantity – The Conversation Continues On 8th Jan, 2010, I wrote a post on Quality and Quantity – Compliance and Excellence. On 11th Jan 2010, Harvard Business Review’s blog featured a post titled “ Why Good Spreadsheets Make Bad Strategies ” by Roger Martin.

Quality

Quality Compliance Metrics Blog

Quality & Improvement: From “Experience” to “Advocacy”

QAspire

JULY 27, 2010

By Tanmay , July 28, 2010 @ 7:57 am @Anand - Thanks, and am glad you liked the reference. Best, Tanmay By Megha Mehta, July 28, 2010 @ 8:06 am Again good learning ! Quality in your each and every task whether at your company or at your home are required and the improvement day by day in it is the added value. Thanks a lot!

Quality

Quality Long-term Loyalty Compliance

Metrics: Are They Mapped With Your Business Objectives?

QAspire

AUGUST 8, 2010

Don’t forget the “invisibles”: My earlier post “ The Invisibles in Business Performance ” touched upon one of Deming’s seven deadly diseases - “ Running a company on visible figures alone ” and listed out some areas of your business that cannot be measured, but can have direct impact on your business. RSS feed for comments on this post.

Business Objectives

Business Objectives Metrics Objective Directory

5 Ways To Build Trust (Lessons from a Conversation)

QAspire

JULY 20, 2010

Most companies loose clients/people either because they are not trustworthy or their people aren’t. Regards, Jay Chhaya By Anil KUmar, July 21, 2010 @ 8:41 am Thanks for Fabulous Five ways to build trust. By Megha Mehta, July 21, 2010 @ 9:40 am Again a awesome post ! Great aspect to bring on focus, Tanmay! Thanks for this post.

Blog

Blog Project Directory Commitment

5 Pointers For Effectively Dealing With Negative Feedback

QAspire

SEPTEMBER 2, 2010

Regards, Jay Chhaya By Conor Neill , September 3, 2010 @ 1:33 pm Barbara Minto was the creator of a system of communication that is now the “norm&# at most top consulting companies. Best, Tanmay By Deborah Fike , September 3, 2010 @ 8:13 pm Really, really great advice. Thanks for such a good informative post Sir.

Minto

Minto Construction Blog Learning-by-Doing

Taking a “Project View” of Improvement and Change Initiatives

QAspire

JULY 1, 2010

By Tanmay , July 2, 2010 @ 8:50 am @Megha - Thanks for comment again and I am glad you liked the post. Best, Tanmay By Megha Mehta, July 2, 2010 @ 9:20 am Thanks or this comment. By Jay Chhaya, July 2, 2010 @ 11:02 am This is a perfect way to deal with a balanced life, planned career, goal centric approach.

Project

Project Learning-by-Doing Constraint Planning

A Story on Importance of Processes: From Subroto Bagchi

QAspire

FEBRUARY 14, 2010

Fuji Xerox won the legendary Deming Prize for Total Quality Management even before Xerox, the parent company, got the Malcolm Baldridge Award for quality in the US. Thanks for quoating similar situation with those creative group of people By Tanmay Vora , March 31, 2010 @ 12:00 pm @L M Foong - Thanks for commenting.

Process

Process IPO Directory Creativity

Book Review: The Leadership Test by Timothy R. Clark

QAspire

JANUARY 17, 2010

His Blog ) The book is organized in form of conversation between a teacher (named Isadore Kroll, Izzy) and his former student (Marcus), who is now facing a dilemma of whether he should accept a leadership position being offered to him by his company. Clark, Ph.D. ( At the end, teacher puts Marcus through a leadership test. Quite a revelation!

Review

Review Books Leadership Open-book

Great Quotes: Super Seven From The Collection of Michael Wade

QAspire

FEBRUARY 4, 2010

By Michael Wade , February 6, 2010 @ 4:53 pm Thanks for the kind and thoughtful post, Tanmay. Michael By admin, February 6, 2010 @ 5:54 pm @Shaival - There is no doubt about the fact that accepting the status-quo is a dangerous sign for individuals and organizations. Thank you for commenting.

Blog

Blog Directory Quality Project

No Pain, No Gain. Life Lesson on Endurance

QAspire

JANUARY 24, 2010

He was a marketing executive with a large pharmaceutical company when he decided to pursue his calling and start a fitness center. Thanks, Amit By Tanmay Vora , January 25, 2010 @ 7:18 pm Thanks Amit, for stopping by and commenting. “ You get almost nothing without going through some kind of pain, unless you win a lottery.”,

What NOT to do in Customer Service 7

QAspire

NOVEMBER 4, 2009

Most companies have similar aircrafts, equipments and infrastructure available to them. By Hardik, October 24, 2010 @ 12:32 pm pragmatic ways of achieving customer experience, engagement. By Tanmay , November 1, 2010 @ 12:43 pm @Hardik - Thanks - glad you liked it! You can read more about this ordeal here.

Travel

Travel Airlines Learning-by-Doing Quality

The 'Invisibles' in Business Performance

QAspire

AUGUST 3, 2010

One of these deadly disease according to Deming is “ Running a company on visible figures alone ”. Well Invested Time in July 2010 By Tanmay , August 4, 2010 @ 10:39 am @Ivana - Thanks! Best, Tanmay By davidburkus , August 5, 2010 @ 4:10 am Great ideas. Well said, Tanmay! Success is guaranteed. Ivana Sendecka´s last blog.

Deming

Deming Quality Blog Directory

Don't Just Punish Them If They Don't Comply

QAspire

JANUARY 5, 2011

Otherwise they will run away from the company, which will be left complaint factory workers. Well Invested Time in December 2010 By Tanmay , January 6, 2011 @ 1:45 pm @Ivana - Thanks Ivana, for sharing your perspective. Choice is ours, where we want to march on. Happy journey, ya all! Ivana Sendecka´s last blog. Happy shipping.

Compliance

Compliance Process Bottom-up Blog

Author Interview: 'Awesomely Simple' by John Spence

QAspire

OCTOBER 27, 2010

Regards, Ajay By Tanmay , November 1, 2010 @ 12:44 pm @Ajay - Thanks for the affirmation. As an example, I have read a minimum of 100 business books a year, and listened to an additional 30 to 50 audio business books, every year since 1989. Thanks for sharing the interview with us Tanmay!

Handbook

Handbook Open-book Directory Blog

Connecting, Building Relationships and Team Success

QAspire

JULY 18, 2010

Regards, Jay Chhaya By Tanmay , July 19, 2010 @ 8:35 am @Jay - Thanks! Best, Tanmay By john sweitzer, July 19, 2010 @ 5:56 pm Right on target again. « TalentedApps — August 11, 2010 @ 10:50 pm RSS feed for comments on this post. Thanks for making my day with this lovely post, Tanmay.

Succession

Succession Team Project Quality

Working and Walking – Where Are You Going?

QAspire

OCTOBER 16, 2009

I think this also applies to companies, for they become as good as their customers are! Regards By Tanmay , August 4, 2010 @ 1:46 pm @Sanjay - Hi Sanjay - the crux of this short piece is to bring a realization on where we are heading to. It is said - we become who we hang out with and you nailed it perfectly. 2) In which direction?

Blog

Blog White Paper Quality Learning Curve

On Leadership, Opening Up and Being Prepared

QAspire

JANUARY 28, 2010

Photo Courtesy: Flickr Photostream of Artistic Rhythms Tags: Preparation , Prepared Leader Improvement & Development , Leadership , Managing Projects , Process Improvement , Self Growth | Tanmay January 29, 2010 6 Comments By Jeremy Carter , February 2, 2010 @ 7:21 am Deciding and Acting is huge! Keep writing great articles.

Leadership

Leadership Construction Open-book Directory

Leadership Digital

QAspire

QAspire Blog: Practical Insights on Quality, Management.

'Their Work' Versus 'My Work'

Trending Sources

“Value” and “Waste” – Watch Them Constantly

The Quest of Better Outcomes: Hierarchy Versus Process

5 Key Lessons From Learning Organizations

Gandhi, Leadership And A Fews Lessons On Simplicity

Hidden Costs 25

Quality and Quantity – The Conversation Continues

Quality & Improvement: From “Experience” to “Advocacy”

Metrics: Are They Mapped With Your Business Objectives?

5 Ways To Build Trust (Lessons from a Conversation)

5 Pointers For Effectively Dealing With Negative Feedback

Taking a “Project View” of Improvement and Change Initiatives

A Story on Importance of Processes: From Subroto Bagchi

Book Review: The Leadership Test by Timothy R. Clark

Great Quotes: Super Seven From The Collection of Michael Wade

No Pain, No Gain. Life Lesson on Endurance

What NOT to do in Customer Service 7

The 'Invisibles' in Business Performance

Don't Just Punish Them If They Don't Comply

Author Interview: 'Awesomely Simple' by John Spence

Connecting, Building Relationships and Team Success

Working and Walking – Where Are You Going?

On Leadership, Opening Up and Being Prepared

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