CO2

JANUARY 2, 2011

The Empathy Map looks like this: In this chapter the authors walk you through processes to arrive a enhanced design like Customer Insights, ideation, providing an introduction to the value of visual thinking, how to use prototyping, story telling, and Scenario Planning. Technology and its role in travel 2.0 John Sullivan FORA.tv

Business Model 141

Business Model Executive Coaching Execution Blog 141

Harvard Business Review

JANUARY 31, 2013

The global manufacturing sector is on the threshold of a dynamic new phase that will provide renewed opportunity for manufacturing firms — and a host of new challenges. We see two forces that will dominate global manufacturing in the coming decade. These forces will shift the dynamics of the global manufacturing sector.

Globalization 9

Globalization Supply Chain Pharmaceuticals McKinsey 9

Harvard Business Review

SEPTEMBER 9, 2015

For the last two months, global supply chains have been experiencing the first stage of a bullwhip effect triggered by uncertainties about the severity of China’s economic slowdown. Since 2000, the Chinese economy has been growing at an increasing rate — from 6% per year in 2000 to 12% per year in 2010.

Supply Chain 8

Supply Chain Retail Crisis Operations 8

Harvard Business Review

MARCH 23, 2011

As a result, the risk-reward ratios that we take for granted, such tight global supply chains, may no longer make sense. The kind of thinking generated by scenario planning, video/war-gaming, and design thinking need to move from the margins of corporations and government organizations to core strategic positions.

Uncertainty 13

Uncertainty Supply Chain Scenario Planning Sharpe 13

Harvard Business Review

AUGUST 13, 2012

In the run-up to the London 2012 Olympics, for example, the global financial crisis caused private developers for the Olympic Village project to withdraw, requiring a refinancing package backed by government. Ensuring readiness for Games-time (in Olympic-speak) now involves strategic pre-emption through stress-testing and scenario planning.

Risk Management 15

Risk Management Management Committee Insurance 15