Harvard Business Review

JULY 8, 2013

A December 2012 survey shows declines since 2010 in the proportion of citizens who are satisfied with four types of services: availability of quality health care in their communities, 25% ( down 16 percentage points ); local schools, 48% ( down 9 points ); local roads, 44% ( down 9 points ); and public transportation, 48% ( down 8 points ).

Health Care 8

Health Care Transportation Globalization Survey 8

Harvard Business Review

NOVEMBER 12, 2013

Communication is essential for any successful relationship, including the one between a provider and her patient; however, social, economic, behavioral, and even care system barriers can weaken that connection, which may result in delayed or poor quality care. In June 2010, we instituted a Patient Navigator Program in Mt.

Health Care 8

Health Care Constraint Follow-up Survey 8

Harvard Business Review

NOVEMBER 3, 2017

Technical developments tend to grab the headlines in health care. Predictive analytics , telemedicine , electronic health records — technology is rightly seen as a transformative force in health delivery. A trial group was trained in 2010, and the entire staff is now trained on a yearly basis. Teacept/iStock.

Health Care 8

Health Care Participative Training Survey 8

Harvard Business Review

NOVEMBER 11, 2016

The Patient Support Corps seeks to change that by giving patients the tools to make more-informed choices about their care. The idea of patient navigators is a relatively recent phenomenon in health care. Innovating for Value in Health Care. Harold Freeman pioneered the concept in 1990 in Harlem. Insight Center.

Health Care 9

Health Care Objective Mayo Information 9

Harvard Business Review

JULY 14, 2017

A recent survey on easing racial tensions at work by the Center for Talent Innovation found that “The workplace is one of few settings where we commonly interact across racial and ethnic lines.” Three-quarters of respondents to our survey now believe incivility in America has risen to crisis levels.

Diversity 9

Diversity Politics Survey Incubator 9

Harvard Business Review

NOVEMBER 11, 2013

Health care systems are transforming themselves to deliver the “Triple Aim” of providing better care and a better patient experience, improving the health of populations, and lowering the cost of care. Mayo was the first care-delivery group to receive this delegated authority. Authority and Structure.

Quality 8

Quality Mayo System Six Sigma 8

Harvard Business Review

MARCH 22, 2012

Census Bureau announced that the percentage of Americans who changed residences between 2010 and 2011 — 11.6 But recent research from CareerRelocate.com and CareerBuilder shows that Americans may be more willing to move than we think: 44 percent of workers surveyed said they would be willing to relocate for a career opportunity.

Health Care 13

Health Care Engineering Skills Finance 13

Harvard Business Review

NOVEMBER 2, 2018

When it comes to health care costs, America’s employers are at a crossroads. That means that to control costs going forward, employers may have to confront the true underlying causes of rising health care expenditures: high prices and health care inefficiencies. The Future of Health Care.

Health Care 8

Health Care Cost Insurance Price 8

Harvard Business Review

NOVEMBER 23, 2010

8:07 AM Tuesday November 23, 2010 by Armin Trost | Comments () Email Tweet This Post to Facebook Share on LinkedIn Print Too often I hear even HR people saying, "HR is too important to be left to HR." If you want to conduct an employee survey, ask business stakeholders about its relevance and how to do it. All rights reserved.

CIO 15

CIO Guidelines Telecommunications Emotional Intelligence 15

Harvard Business Review

SEPTEMBER 5, 2013

Since 1980, we''ve seen a 400% increase in the cost of higher education, after adjustment for inflation — a higher cost escalation than any other industry, even health care. The good news, according to the article, is that 80% of respondents surveyed would accept MOOC-like education for their internal employee development.

Education 10

Education Venture Capitalist Business Model Technology 10

Harvard Business Review

JANUARY 27, 2017

In September 2010 Blockbuster filed for bankruptcy protection. The board member helped the company “think outside the can” to identify new product forms that would broaden their customer base and appeal to health-conscious consumers. The good news was that Blockbuster had a good 10 years to prepare for the new environment.

Retail 8

Retail CEO Core Competence Competitive Advantage 8

Harvard Business Review

JANUARY 29, 2014

Looking at two national health surveys, we found that obesity has decreased among teenagers who come from wealthy, well-educated families, but it has continued to increase among poor teens. Between 2003 and 2010, obesity rates among teens whose parents have no more than a high-school education rose from about 20% to 25%.

Sports 8

Sports Trends Education Sharpe 8

Eric Jacobson

AUGUST 30, 2010

Monday, August 30, 2010 Top Five Factors That Drive Employee Loyalty A 2010 survey by the Society for Human Resource Management shows that job security is what matters most to employees. The unstable economy, coupled with rising health care costs, make employer offered benefits more important than ever.

Loyalty 66

Loyalty Mentor Mission Statement Tips 66

Harvard Business Review

OCTOBER 11, 2011

have dropped by billions — down 11% in 2010 alone, according to a recent report from the Chronicle of Philanthropy. Since 2010, we've been conducting an ongoing survey of managers' attitudes about the strategies of their organizations ( click here to take the not-for-profit version of the profiler). Why the disparity?

Crisis 13

Crisis Mayo Strategy Short-term 13

ExactHire - Leadership

JUNE 8, 2021

When you dreamed about growing your business, you probably didn’t imagine that you’d need to become an expert in labor regulations, health care mandates, and safety guidelines, along with HR administration, payroll, benefits and compliance. The Affordable Care Act did more than raise premiums. PEO Group Insurance.

Insurance 59

Insurance Human Resources Compliance Health Care 59

Harvard Business Review

OCTOBER 12, 2015

The system for paying health care providers is extremely fragmented. In response, both the United States and the Netherlands are now experimenting with bundled-payment models , whereby a single prospective payment is made for all services for a patient with a given condition, even when multiple providers deliver that care.

Health Care 8

Health Care Insurance Quality Porter 8

Harvard Business Review

APRIL 15, 2013

To tackle these obstacles at SickKids, CEO Mary Jo Haddad in 2010 elevated innovation to a "strategic direction," and engaged Innosight to help devise a full system needed to spur innovation. Stinson''s challenge is common at big organizations, but overcoming bureaucracy and breaking down silos is especially critical in healthcare.

Health Care 8

Health Care Innovation Compliance Bureaucracy 8

Harvard Business Review

FEBRUARY 24, 2014

An effort under way at the Mayo Clinic shows how such technology can be used to improve outcomes and lower costs in health care. Defining the care a patient can expect to receive and what the road to recovery will look like is crucial. About 70% of patients returned a post-discharge survey.

Mayo 9

Mayo Education Software Participative 9

Harvard Business Review

NOVEMBER 24, 2010

Umair Haque Blogs Umair Haque On: Global business , Competition , Economy Making Room for Reflection Is a Strategic Imperative 11:52 AM Wednesday November 24, 2010 | Comments () Email Tweet This Post to Facebook Share on LinkedIn Print Business is, above all, busy. And maybe its too busy. Lets face it. All rights reserved.

Short-term 15

Short-term Guidelines Mass Marketing Telecommunications 15

Harvard Business Review

FEBRUARY 24, 2017

In a recent survey , 70% of respondents said that CEOs focus too much on short-term financial results, and nearly 60% said that they don’t focus enough on positive long-term impact. Mark Bertolini, CEO of Aetna, began his tenure, in 2010, by lowering targets by over one-third, in a single bold move.

CEO 9

CEO Short-term Long-term EPS 9

Harvard Business Review

JULY 15, 2016

Among those who do not have a broadband connection at home, availability and price are rarely cited as the principal reasons, as repeated surveys make clear. That was a problem identified as long ago as 2010, in the visionary National Broadband Plan , from which the Clinton agenda cribs frequently (without any apparent acknowledgment).

Planning 8

Planning Innovation Review Policies 8

Harvard Business Review

NOVEMBER 4, 2016

first-generation immigrants make up 14% of the population, but in three separate surveys Americans guessed the amount was in the 32%–42% range. The same surveys indicate that people in more than a dozen European countries overestimated the number of immigrants in their countries threefold to fourfold, with similar effects.

Globalization 8

Globalization Education Policies Survey 8