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Even for Companies, the U.S. Is Split Between Haves and Have-Nots

Harvard Business Review

Economywide ROIC has trended downward since the 1980s, falling from above 6% in the mid-1960s to 5% in 1980, then to 3% in 1990, and to only a bit more than 1% by 2010. The comparison is imprecise, of course, but nevertheless suggestive. But this phenomenon of rising competitive intensity does not, evidently, apply to all firms.

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The Authenticity Trap for Workers Who Are Not Straight, White Men

Harvard Business Review

And, according to CTI’s recent research into women in science, engineering, and technology , women in these male-dominated industries feel they have to change the way they communicate, dress, and behave in meetings to survive in a testosterone-suffused environment.

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The Benefits of Hiring Your Best Customers

Harvard Business Review

The airline industry has experienced great volatility from deregulation, takeovers through mergers and acquisitions, and, as always, unpredictable forces of nature. There can be a lot of stress in this industry. “The learning curve in any industry is steep, but it is particularly so in the airline industry.