Harvard Business Review

JULY 17, 2014

According to research from the Center for Talent Innovation (CTI), EP constitutes 26% of what senior leaders say it takes to get to the next promotion. In today’s hypercompetitive world, the organization absolutely needs you to bring your whole self to work.

EPS 8

EPS Hypercompetition Diversity Constraint 8

Harvard Business Review

AUGUST 27, 2015

Economywide ROIC has trended downward since the 1980s, falling from above 6% in the mid-1960s to 5% in 1980, then to 3% in 1990, and to only a bit more than 1% by 2010. The comparison is imprecise, of course, but nevertheless suggestive. But this phenomenon of rising competitive intensity does not, evidently, apply to all firms.

ROIC 8

ROIC McKinsey GDP Company 8

Harvard Business Review

DECEMBER 20, 2016

Nordstrom has increased its sales by 50 percent from 2010 to 2015 through both online and offline sales. Creativity from superconsumers from within provided the creative spark that launched a huge innovation. If a customer is in the store, but buys it on a phone online, who gets the sale—the physical store or the e-commerce site?

Airlines 8

Airlines Energy Self-aware Learning Curve 8