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Even for Companies, the U.S. Is Split Between Haves and Have-Nots

Harvard Business Review

Economywide ROIC has trended downward since the 1980s, falling from above 6% in the mid-1960s to 5% in 1980, then to 3% in 1990, and to only a bit more than 1% by 2010. Deloitte attributes this fall in part to rising competitive intensity, as a result of new technologies and lower entry barriers. An increasing number of U.S.

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The Authenticity Trap for Workers Who Are Not Straight, White Men

Harvard Business Review

And, according to CTI’s recent research into women in science, engineering, and technology , women in these male-dominated industries feel they have to change the way they communicate, dress, and behave in meetings to survive in a testosterone-suffused environment.

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The Benefits of Hiring Your Best Customers

Harvard Business Review

Nordstrom has increased its sales by 50 percent from 2010 to 2015 through both online and offline sales. All of this digital technology—be it apps, analytics, or social media tools—is tightly integrated to serve the customer via Nordstrom’s empowered employees. Who wouldn’t want to work at a place like that?