QAspire

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A Round Up of My Writing in August 2010

QAspire

Home Go to QAspire.com Guest Posts Disclaimer A Round Up of My Writing in August 2010 August 2010 came to an end, and once again, I didn’t quite notice it in frenzy of everything going around. In case you missed reading any of my posts, here is a quick round up of all my writing in August 2010. Have a GREAT weekend!

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Innovation, Quality & Entrepreneurship at Akshaya Patra

QAspire

Home Go to QAspire.com Guest Posts Disclaimer Innovation, Quality & Entrepreneurship at Akshaya Patra Akshaya Patra Foundation in India is a shining example of how social entrepreneurship combined with power of innovation can make a HUGE difference. Thanks By Tanmay , August 30, 2010 @ 7:02 am @Maulik - Thanks!

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QAspire Blog: Practical Insights on Quality, Management.

QAspire

Home Go to QAspire.com Guest Posts Disclaimer Nicholas Bate’s Book ‘Instant MBA’ and Other Great Resources for 2010 Nicholas Bate is a prolific thinker, blogger and author. He shared some of his best work with me in 2009, in form of his books and innovatively done cards. More than that, he is a wonderful friend.

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Quality & Improvement: From “Experience” to “Advocacy”

QAspire

So, quality is a moving target – each time a customer comes back to you, you need to deliver similar or better quality (of products, services and experience), you need to demonstrate improvement, care enough about them, stay on top of market trends and keep changing the rules of the game (innovation). Check it out if you haven’t already !

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The Pursuit of Getting It “First Time Right” (FTR)

QAspire

When we research or try to innovate, we essentially do that with the objective of learning. On a second thought, you can only innovate when you don’t have to worry about doing the routine stuff right. By Tanmay , August 18, 2010 @ 7:57 am @Anand - Thanks for the comment. But what about applying our lessons well ?

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QAspire Blog: Practical Insights on Quality, Management.

QAspire

Once you have these basics right, your efforts and investment on delighting your customers through various innovative and inclusive programs will yield the right returns. By Kapil, August 11, 2010 @ 9:30 am Tanmay, Great Points on achieving customer delight. Thanks Kapil By Tanmay , August 11, 2010 @ 9:39 am @Anil - Thanks!

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Experience and Expertise – A Few Thoughts

QAspire

To innovate and experiment. Along with experience, gaining expertise is always benifitial as it adds value addition to work and organizations By Conor Neill , October 18, 2010 @ 12:05 pm I recall from an academic paper that I read last year a taxonomy of levels of knowledge which I have tried to recreate here 5 levels of knowledge 1.