15 Steps To Great Leadership (The More Human Way)
Terry Starbucker
JULY 12, 2015
It was May of 2010. We had just finished a review of one of our operating centers in Cheyenne, Wyoming. After all, this was a telecommunications and cable TV operation, and they were used to observing a far different situation. Frank sat back, shook his head, and looked me straight in the eyes. “How did you do this?
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