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Quality? Excellence? What?

QAspire

Home Go to QAspire.com Guest Posts Disclaimer Quality? I was casually discussing quality and excellence with one of my old friends. We were exchanging our ideas on these topics, when I realized that he used the words quality and excellence interchangeably. We write our processes to get certified against a certain standard.

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Quality of Planning = Quality of Execution: 7 Lessons

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Home Go to QAspire.com Guest Posts Disclaimer Quality of Planning = Quality of Execution: 7 Lessons When a project is executed, a plan is established. But the core point is missed – and that is quality of the planning itself. Unfortunately, we invest very little effort in verifying the quality of the plan itself. (In

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A Round Up of My Writing in July 2010

QAspire

Home Go to QAspire.com Guest Posts Disclaimer A Round Up of My Writing in July 2010 July 2010 – another spectacular month came to an end, and I didn’t notice that in frenzy of things going around. In case you missed reading any of my posts in July, here is a quick round up of all my writing in June 2010. Don’t Kill It!

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Quality & Improvement: From “Experience” to “Advocacy”

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Home Go to QAspire.com Guest Posts Disclaimer Quality & Improvement: From “Experience” to “Advocacy” Consider the following scenario: You go to a new restaurant for the first time. You evaluate quality of food and quality of service. You recommend their food, service, ambience and overall quality.

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QAspire Blog: Practical Insights on Quality, Management.

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Home Go to QAspire.com Guest Posts Disclaimer In Pursuit Of “Customer Delight”: Getting The Basics Right A lot of companies have the phrase “delighting our customers” in their well-crafted mission statements and quality policies. By Kapil, August 11, 2010 @ 9:30 am Tanmay, Great Points on achieving customer delight.

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Quality and Quantity – The Conversation Continues

QAspire

Home Go to QAspire.com Guest Posts Disclaimer Quality and Quantity – The Conversation Continues On 8th Jan, 2010, I wrote a post on Quality and Quantity – Compliance and Excellence. The gist of my post was: Quality is to first ask “Why are we doing it?” Quality is to first seek the purpose.

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Establishing Forums to Build a Quality Oriented Culture

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Home Go to QAspire.com Guest Posts Disclaimer Establishing Forums to Build a Quality Oriented Culture Total Quality Management (TQM) says that quality is everybody’s job. Each individual’s approach to work, understanding of quality and personal standards of excellence are crucial for delivering quality.

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