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New Report: We're Not As Connected As We Think

Harvard Business Review

The full report is available as a free download and, to whet your appetite, here are some of its most striking findings: • Global connectedness declined sharply at the onset of the financial crisis from 2007-2009, and despite modest gains has yet to recapture its 2007 peak.

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The Gulf Spill: BP Still Doesn’t Get It

In the CEO Afterlife

Toward the end of 2010, the new CEO, Bob Dudley, promised “to move the company forward and rebuild confidence after the terrible events.” More recently, the BP-sponsored Gulf Coast tourism TV campaign has implied that everything is back to normal. Suffice to say that public suspicion does not favor voluntary action.

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Greece’s Problem Is More Complicated than Austerity

Harvard Business Review

For a country that isn’t export-oriented, and whose major industry, tourism, relies on stability, having its own currency is not much of a solution to economic woes. Many reports have portrayed the Syriza government as the defenders of social justice and Greek national pride. The IMF, ECB, and EU own the rest.

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Why Your Customers Hate You and How to Fix It

Skip Prichard

Yet even as we connect people and the world’s population rises 7 percent between 2010 and 2020, the number of working-age employees will actually decline in many industrialized nations. CareerBuilder reports that 41 percent of US firms lost more than $25,000 from a bad hire in the last year.” – John R. No, they won’t.

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