First Friday Book Synopsis

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Why Happy Employees Mean Happy Customers

First Friday Book Synopsis

Here is an excerpt from an article written by Mike Prokopeak for Talent Management magazine online. To check out all the resources and sign up for a free subscription to TM and Chief Learning Officer magazines published by MedfiaTec, please click here. * * * The customer may always be right, but you better be [.].

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Lead with Purpose: A conversation with John Baldoni

First Friday Book Synopsis

John Baldoni is an internationally recognized leadership consultant, coach, author and educator. He has taught what it means to inspire at the top of a mountain in the Canadian Rockies. At sea level in Orlando, Florida, he spoke to nearly one thousand USAF/JAG commissioned and non-commissioned officers on leadership and communication.

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To Win the Game, You Have to Play

First Friday Book Synopsis

Here is an excerpt from an article contributed by Lynne Morton, President, Performance Improvement Solutions) to the Glass Hammer, an online community designed for women executives in financial services, law and business. Visit us daily to discover issues that matter, share experiences, and plan networking, your career and your life.”

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Lead with Purpose: A book review by Bob Morris

First Friday Book Synopsis

Lead with Purpose: Giving Your Organization a Reason to Believe in Itself John Baldoni AMACOM (2012) The multi-dimensional “why” of initiative and fulfillment for organizations as well as for individuals I selected my review’s title because, in his latest book, John Baldoni focuses on how and why having (or not having) a sense of purpose [.]. (..)

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