Eric Jacobson

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40 Timeless Lessons From Southwest Airlines

Eric Jacobson

By 2010, Southwest.com boasted more unique visitors than any other airline, and ranked as the second largest travel site. Employees now own 13 percent of the airline. The web ain''t cool, it''s a tool. Southwest was the first U.S. airline to establish a home page. That means for Southwest embracing conservation. Manage permanence.

Airlines 102
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Southwest Airlines Shares 40 Lessons For Business Leaders

Eric Jacobson

By 2010, Southwest.com boasted more unique visitors than any other airline, and ranked as the second largest travel site. Employees now own 13 percent of the airline. The web ain't cool, it's a tool. Southwest was the first U.S. airline to establish a home page. That means for Southwest embracing conservation. Manage permanence.

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What Southwest Airlines Taught Us This Year

Eric Jacobson

By 2010, Southwest.com boasted more unique visitors than any other airline, and ranked as the second largest travel site. Employees now own 13 percent of the airline. The web ain't cool, it's a tool. Southwest was the first U.S. airline to establish a home page. That means for Southwest embracing conservation. Manage permanence.