No matter your organization size, make-up or geographic location, there is always an anomaly at work within it. It is something that flies in the face of conventional wisdom and what seems like good sense. There’s no real explanation for it, at least not one that is exceedingly obvious. Who are these people? MORE >>

As leaders, we all want our team to perform well. There are certain things that need to happen in order to move forward. Even if the plan is flexible as long as the end result is the same we still need people to perform at the top of their game. Ah, the glory and beauty of performance improvement. Time to face reality. What’s the alternative? MORE >>

When my friend Lisa Petrilli asked me to review her book, I immediately said yes. knew that she wouldn’t put something together unless it was gold. What I wasn’t prepared for was to be knocked back in my chair. Her approach to the subject of being an introvert and in business/leadership was nothing short of fascinating. No, brilliant. MORE >>

I volunteer to lead a team for a local non-profit a number of days per week. One of the biggest things our team strives to do is to make sure those who are in first time attendance feel exceptionally welcome. We don’t blow off other people, but we put extraordinary effort on the first timers. I was so thrilled to hear him say this. MORE >>

Ahhhh…employee engagement. One of my favorite subjects. So many folks are talking about it and singing its praises, and rightly so. fair few of the business metrics that the CFOs and number crunching crowd are so excited about are directly or indirectly affected by employee engagement. There is a difference in culture and leadership styles. MORE >>