Five Reasons WHY Leaders Need Emotional Intelligence Training
The Center For Leadership Studies
NOVEMBER 23, 2020
” McClelland’s findings in a 1996 study showed that “when senior managers had a critical mass of Emotional Intelligence capabilities, their divisions outperformed yearly earning goals by 20%. Jossey-Bass; 2011:17. Meanwhile, division leaders without crucial mass underperformed by almost the same amount.” McKinsey & Company.
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